Guy Lavoie

Have you ever accessed unix through a ssh connection (UDI might have had you do that during troubleshooting)? If you have or are willing to try, from your PC DOS prompt, do "ssh admin@polisy.local" and enter the admin password. If you get that far, then just ask the for date by entering "date<cr>". Does the date and time shown here match the ones you see in IoX?

The "downgrade" usually works ok.

Well this is one of those "I couldn't do this if I tried" phenomenon. It just doesn't seem possible. Someone, somewhere will come up with an outside the box explanation that will solve it. Bringing it to the forum is a good next step. You would almost need to try blocking individual port numbers to try to find out what it is on the internet that's causing it.

Once again, it seems to be something related to the internet at large, if a problem at your ISP triggers it. Need to look at anything/everything net related. For example, it must get the time from a timerserver, though I don't see options to set that up in configuration, other than defining your timezone. Could there be an issue with not being able to reach a service like that?

This might be the command you're looking for: To change back to Original Z-Wave do the following: 1) From a browser, go to the following URL: http://<your_IP_address>:8080/rest/zmatter/zwave/deactivateZMatterZWave You should see a "200" in the response 2) Restart IoX

What is this device? Zooz 700 series USB stick or something else? Only the Zooz 700 series or the Zmatter dongle is supported.

What kind of devices do you have? Insteon? Z-wave? Do you have the ZMatter board? Any other connected devices, other than the usual PLM, ethernet, power? Original power supply on the Polisy? Tried a different one? Other than portal and admin access, is TCP/IP used by anything else (plugin, device access, networking module)? Alexa or Google home? Just the fact that it restarts if your ISP goes down seems to make a hardware/electrical issue rather unlikely. The fact that you can repeat the problem at will is a big plus in helping to troubleshoot it.

Have you tried disabling programs in groups and repeating the tests?

The only thing that might change is it's IP address.

No, you need a USB to serial adapter. The DB9 to RJ45 connector would then go into that.

Ok, second step: if you right click on the program (in the program list) and do "Run Then", do the lights come on?

I'd be more than surprised if a Polisy backup could be used on a ISY994i. Just way too different.

Others will hopefully reply, but I don't think the 800 works. You might have to look on ebay. I see some there.

Can you see it in your router's connected device table? That's how I initially find a new UDI device. Then in the IoX launcher, I click on "add" and put (for example) "http://192.168.0.155". That will usually show it.

Yes! The Zooz 700 series usb zwave stick

First step: if you go look at one of these lights in the admin console (in the device list) and turn them on or off at the switch, do you see the status change on the screen?

Mousetrap automation. Wow...I hadn't thought of that. I almost wish I needed one!

What do you have in the pavilion that needs to be controlled, and how many? Does your IP network work well there, wifi or wired? If so, there might be IP based devices that you could use instead of Insteon for that location.

I can choose between my eisy and Polisy directly on the app, at least for local access. If you're accessing them through the portal, they will likely each need their own account. If the number of devices is limited in two of the buildings, you could use one eisy as a "master" (the one with most devices), and use the networking module to send REST commands to the other two. It would require more programming, but would make it look more like one large system, all controllable from one account.

For posterity...what did you end up doing?

1- you can usually choose the backup file by browsing your computer 2- Could you see the status changes in the admin console when operating the switches manually? 3- If the switches are already listed in the admin console, did you delete them first?

What's that saying: opposites attract?

Seriously though, if you're in Canada and looking to buy a eisy, I'd do it now. Sale price at Canadian distributor is ending tomorrow Feb 3rd, and if it gets hit in this tariff war, it could jump up an extra $100.

And let's not forget the groundhog's prognosis.

So around Jan 41st or so... Always out for a laugh here, it'll be ready when it's ready.