Guy Lavoie

Did you keep the PLM from your ISY994i and installed it on your eisy? How old is it?

What turns on the scene? Just a schedule? Other things? Could you post the program?

Ok, what program logic and/or other devices are related to these devices? Is there something that they have in common, like a scheduled program, or other triggers like motion sensors?

Are these Insteon devices? Dual band? Is it always the same devices? Was it the same devices with the ISY994i?

I had a similar result with Hue bulbs that are configured as Matter devices in Google Home. I used the sharing code provided by Google Home and all the Hue bulbs got added in IoX as Matter devices, all in one shot. Now we have three ways of configuring Hue bulbs: with the Hue plugin, as zigbee bulbs without the Hue hub, and now as Matter devices.

I've been seeing this mention of excessive links a lot recently, in various forum threads. I realize that the PLM supports up to 1000 links, but how many devices or scenes does it take to get there? I have a moderately sized system and if I go view the PLM link table, I get 367, so nothing to worry about. Maybe this is something we need to check every now and then.

Don't give up. You just need to learn a few basics. Start with a simple program that just increments a variable. Look for the "control" event instead of status. Like this: MS entrance on - [ID 009F][Parent 006A] If 'MS Entrance-Sensor' is switched On (notice "is switched" instead of status, because I used control) Then $s_Entrance_ms = +1 Else - No Actions - (To add one, press 'Action')

Update the firmware first. Some Polisys run into an issue with the update to 5.9.1, but is easily recoverable. Best get that done before setting up anything else. I also have a Polisy that I got as a used unit, that I used for testing and as a potential backup unit.

Hopefully UDI support gets you going.

But did you try accessing it by ssh, from a Dos command prompt?

Try logging in by ssh (the password "admin" might work for that. On your PC: ssh admin@<ipaddress>.local and enter "admin" as the password. If that works, then: sudo rm /var/isy/FILES/CONF/0.UCF sudo service isy restart That normally resets the admin console login to the default admin:admin

Yes, sounds like a ticket is next. Let us know how it turns out.

Since you have a Polisy with a separate zigbee network handy, have you tried pairing one of these non responding bulbs on that network? As a test. Is there a factory reset that you can do on them (usually powering them on and off several times in a short period)?

You mention "hub bulbs" at the beginning but then mention "other zigbee devices". Are they configured as Hue devices with the Hue plugin, or as straight zigbee devices?

Plug in module, virtual switch... whatever works for you as a unique indicator of the status you want to look for in your program to control a scene and other non-scene devices. It would be easier if UDI added a "If scene on/off command..." in IoX, but at least we have a workaround. Glad it helped.

Maybe they could alternatively accept a video of you smashing the old devices!

In that case you could create a program that would watch for any of your lights getting turned on, and have it turn on a virtual switch on, like this: If status light A is on Or status light B is on Or status light C is on. (Etc) Then turn virtual light on The virtual switch would also be added as a responder to your existing "turn off" scene. A second program would then watch for the virtual switch going to off, and execute your thermostat commands, like this: If status virtual light is off Then set thermostat mode...

Well thermostats can't just be "turned off" like a light bulb. You can do things like change modes, setpoints, etc. One way to do that with a scene would be to add a virtual switch to your scene (install the Virtual plugin) and then create a program that sends the desired commands to the thermostat when that virtual switch is turned off by the scene command. If there is a light in your scene that only gets turned on by that scene (and never manually), then you can watch the status of that light instead of a virtual switch in your program.

21100 is the software module number, when you look under "help, about" in IoX. What Techman is asking about is the hardware device. You either have a Zooz 700 series USB stick, or the ZMatter dongle pictured above.

I can't answer for IoS. The current version of IoX is still 5.9.1_18 and has been for over a week. With the android version, I've been able to add both a wifi and a Thread device, but it's still not very stable. The Thread device stopped responding to commands from the eisy, though it still works from Google home. It also sees the bulbs as on/off devices, so no dimming or color control. It's a work in progress.

For something like that, I'd use a regular appliance module to turn on a separate high capacity relay or contactor. It's more trouble because you'd need to make a separate enclosure, but it would be more robust. Pool pumps have a high starting load and draw lots of current.

In the motion sensors, inside the battery compartment.

Well you need to know exactly what you have first. If the bulb has a QR code printed on it along with a pairing code in the format XXXX-XXX-XXXX then it should be a Matter device. Cync is the name of a product line, not all of which are Matter. Sometimes you'll also get a printed copy of the QR code printed on a separate sheet, but it won't be on the packaging, since each code is unique. The second thing is that you need to know if it communicates via wifi or Thread. Chances are it's wifi for most line powered devices (though I have nanoleaf bulbs that are Thread). Assuming it's wifi, you should be ok with your current hardware. I just googled "Cync Reveal" and it's not showing as being a Matter device. You would see the Matter logo on the packaging (looks like three arrowheads pointing towards each other) so I don't think you'll get very far with those bulbs. They seem to be wifi bulbs that are compatible with Google home and Alexa (the most common platforms), Homekit isn't listed so it looks like you're out of luck there too.

Only thing I can think of would be to reduce the sales of used devices (to increase sales of new ones). I could be totally wrong on this.

Try control instead of status for the motion sensor. Also, how are the jumpers set?