Guy Lavoie

With 6.0.3 you should already have eisy-ui installed. Have you tried accessing it? Just browse to your controller's IP address, with no port number (default 80).

I just couldn't get the zwave migration to work. I ended up adding back each device manually (exclude or reset, then add). Thankfully I only have about a dozen zwave devices, none of which are wall switches. But for a few of the locks, I needed to remove them from the door and bring them closer to the ZMatter dongle to properly add them. These are Weiser locks. I'm thinking that their greater number of features and nodes might have been a factor. To make reconfiguring devices easier, I had the restored migration backup running on a test controller (Polisy) and my actual setup with the new dongle on my eisy, and ran two admin console sessions running side by side on two monitors, so I could easily see what the old device names were, and search the programs where they were referenced. I'd then replicate that on the eisy.

So your Zooz to ZMatter migration worked ok? Please confirm. I'm trying to learn from this. Mine didn't, and I needed to add back each device manually (exclude or reset, then add). Thankfully I only have about a dozen zwave devices, none of which are wall switches. But for a few of the locks, I needed to remove them from the door and bring them closer to the ZMatter dongle to properly add them. These are Weiser locks. Do you have any zwave locks? I'm thinking that their greater number of features and nodes might have been a factor. To make reconfiguring devices easier, I had the restored migration backup running on a test controller (Polisy) and my actual setup with the new dongle on my eisy, and ran two admin console sessions running side by side on two monitors, so I could easily see what the old device names were, and search the programs where they were referenced. I'd then replicate that on the eisy. For your Insteon migration, keeping the same PLM makes things a lot easier! I also have a bunch of battery powered devices (leak sensors and open/close sensors) and wouldn't want to redo each one.

The "replace with" feature only works with the same type of device. Dimmer with dimmer, switch with switch, etc. I don’t know if a Togglelinc can be replaced by a non Togglelinc, even bith are switches, or dimmers. The replacement process is done by adding the new device with a temporary name, then right clicking on the old one, selecting "replace with" and picking the newly installed temporary one. If the new one isn't in the list, then it's not deemed equivalent.

Yes, upgrades and migrations are UDI's weak spot. Hard to follow instructions and iffy results. The forum is a good place to discuss particular issues you run across. Patience pays off! It almost always ends up being successful, but often with detours.

Do you have the USB to serial adapter for the PLM? Otherwise it's a pretty straightforward migration, especially if you don't have zwave: https://wiki.universal-devices.com/index.php?title=Eisy:User_Guide#Migration

General line noise isn't as specific as looking for noise in the 120 kHz region, but is still good to know if it's strong enough. But I'd start testing with turning off breakers first.

Do you notice if the working or non working groups are on a common breaker? I used to have X10 and one thing I've kept is my Elk ESM-1 signal strength meter. It indicates Insteon signals quite well, as well as background noise. I think you have the right approach by trying to isolate the problem by turning off breakers.

Have you tried doing a device restore on a non responding device? If only some don't work, then the PLM is somewhat functional. Sounds more like memory (link table) corruption. Start with units closest to the PLM to re-establish the network.

I haven't had much luck with my migration.

My latest test: I tried doing the migration to a test Polisy (yup, "upgrade" from a eisy to a Polisy!). Same result. If I factory reset the ZMatter dongle, which deletes all the existing zwave devices, I can then add devices to it. But migrating existing devices just doesn't work. So at least I have a painful plan B: manually add back all the devices, and modify all the programs. That's 5 locks and about 6 to 8 appliance modules. Not fun. Has anyone ever successfully migrated from a Zooz dongle to ZMatter, on a eisy or Polisy?

Well the procedure in the link above does explain what to do, including the migration backup (you get that option when you click on "Migrate to ZMatter" in the Configuration screen. That page needs careful reading because it explains several types of migrations all in one long text. Here is the relevant part: Preparing for Migration from Eisy / PolisyYou can migrate locally on the same Eisy / Polisy or to another Eisy / Polisy. On the Eisy / Polisy your are migrating from Make sure Eisy / Polisy is up to date Go to Admin Console configuration page and select Upgrade Packages If you are not migrating your Z-Wave network Use (Admin Console | File | Backup ISY) to make a backup of your Eisy / Polisy If you are migrating your Z-Wave network Leave your current Z-Wave board / dongle connected Go to configuration tab in Admin Console and select "Migrate to ZMatter Z-Wave" Choose the option that allows you to create a "migration" backup (first option) You will see a series of popup windows providing information and asking simple questions Once you have your "migration" backup you are ready to migrate A migration backup is different than a regular backup. When a migration backup is restored it also migrates your Z-Wave network MigratingOn the Eisy / Polisy you are migrating to Do the appropriate preparation step (see above) Make sure Eisy / Polisy is up to date Go to Admin Console configuration page and select update packages If you don't have a current backup, make a backup of your Eisy / Polisy (Admin Console | File | Backup ISY) If you are using Insteon, plug in the PLM If you are not migrating your Z-Wave network Use (Admin Console | File | Restore IoX) to restore either your Eisy / Polisy backup or your ISY-994 backup If you are migrating your Z-Wave network If you aren't already using it, plug in your ZMatter Z-Wave dongle and unplug any other Z-Wave dongle you may have been using. (Polisy only) If you have a ZMatter Z-Wave board then power down Polisy, add it, then power on again. Reboot Eisy / Polisy Use (Admin Console | File | Restore IoX) to restore your "migration" backup If you are migrating from Eisy / Polisy use the migration backup (e.g. "ISY-BackupWithZWaveMigration.v5.5.4__Sat 2023.01.21 09.07.44 AM") If you are migrating from ISY-994 use your ISY-994 backup When IoX restarts, it automatically does the following: Writes you Z-Wave network into the ZMatter Z-Wave controller Interviews every Z-Wave device in the Z-Wave nework, creating/updating nodes, programs and scenes. This process can take anywhere from a few seconds to a few minutes for each device depending on the complexity of the device. The best way to monitor the progress is to open the Admin Console Event Viewer to level 3 For those who want lots of low-level details, you can also use this from the command line: tail -f /var/isy/FILES/LOG/ZWAY.LOG If you don't actually change your Z-Wave network by adding/removing Z-Wave devices after migration, you can back out the migration by connecting whatever Z-Wave dongle you were using before migration and restoring the backup you made prior to migration.

Thing is, I'm not migrating from a ISY994i. I'm migrating from the Zooz dongle to ZMatter. On a eisy.

There is no zwave backup option with the Zooz dongle. That menu choice only appears when you have the ZMatter dongle. The migration process also doesn't mention doing a zwave backup. Instead it has you do a IoX migration backup. From here: https://wiki.universal-devices.com/index.php?title=Eisy:User_Guide#Migration

To answer your first question, upgrading the Polisy to 6.0.4 isn't a migration if you're just keeping the Zooz stick on it. It's just a straight IoX version upgrade. As you'll see in my own thread I started yesterday about migrating from Zooz to ZMatter, there is no zwave backup option when you have the Zooz dongle. That option only appears with the ZMatter dongle. The migration involves clicking on the button you highlighted in your post above, which will have you create a migration backup. This is similar to how you migrate from a ISY994i to a eisy. Your ultimate migration to ZMatter could either be done on the eisy or the Polisy. I'd probably do it on the eisy. The process is explained here: https://wiki.universal-devices.com/index.php?title=Eisy:User_Guide#Migration It's confusing to read because it covers several different migrations (from ISY994i, Polisy, eisy -> ZMatter).

The migration process has you create a "migration backup", which is different from a regular IoX backup. This is part of the process you get when you click on the "Migrate to ZMatter" button in the Configuration screen. You then restore this backup, which prompts you to restart IoX. This is when you switch dongles, as per the wiki article. The process updates the ZMatter dongle with your existing devices. That seems to work, but cannot seem to interview them.

I'd like to add that with the ZMatter dongle plugged into the eisy, I also tried adding a new ZWave device. It detects the device when I press the button on it, but the interview also seems to fail.

I have had a ZMatter dongle plugged into a test Polisy for some time, for trying out Zwave devices. Now I'd like to move it to my eisy (which is my house controller) to replace the Zooz dongle I've been using since last fall. I started by doing a factory reset of the ZMatter dongle in the Polisy. I'm following all the wiki steps for the migration process, creating a migration backup, etc. Then I restore the migration backup and switch the dongles right before the IoX restart, and let it restart. But the devices don't update. It does rename the nodes to ZY... as discussed in some forum threads, but it appears the interview process is failing. All I get are placeholder nodes. I tried the interview manually on some devices but I get errors in the /var/isy/FILES/LOG/ZWAY.LOG file, as shown below. Thankfully restoring from the pre-upgrade backup and plugging the Zooz dongle back in works, but I'd like to be able to complete this migration. Any hints as to what might be wrong? I've gone through the whole process twice, with the same results. Retesting the ZMatter dongle with the Polisy works fine, so it's functional.

I save the IoX finder list to a file. Then if something happens (like a java update) I just reload the file and I'm back in business.

Yes, Phil has been great to deal with. Unfortunately he doesn't have any toggelincs.

Are you sure it didn't launch an update? Is it still showing as 5.9.1_18 in the /var/isy/FILES/WEB/sysconfig.txt file?

Ok let's start slow... what is a MH device? If it's not an Insteon device, then you might need to use a program to get it to work. How does the device appear in admin console? Does it show a "Membership" column on the right when you view the device node?

There are some issues reported with accessing PG3 via port 3000 when logged in as a eisy user. Try the long way: add an entry to your IoX finder that's like the existing one, but without the ":8443". Then log in using that. Notice that it will ask you for your portal user id and password. Enter those and log into admin console, then access PG3 through the Plugins menu. Restart your non working plugins. Does that make them work again?

The first thing I would check is if the eisy is getting hot. Especially since you're running HA on it too. I'd try a simple test first, like aiming a small fan at it, and see if the reboots keeps happening. If it's in a small space, try freeing it up a bit.

I didn't notice the price per unit discrepancy, But I've seen many reviews about people getting repackaged products. There are also often errors in technical specs. I was just looking at some motion detectors for alarm systems and they often specify that batteries are needed when not, or even the wrong quantity of batteries for some other products. Not very credible.