Michel Kohanim

@Guy Lavoie , yes energy monitoring cluster was added. @Techman , yes, as long as the dongle is from our [ supported list ]. With kind regards, Michel

@JimTurner , Yes. https://isy.universal-devices.com/start.jnlp With kind regards, Michel

@mldoyle , Thank you very much for the update! Yes/No, both Z-Wave/Zigbee libraries went through a redesign so inclusions/interviews will be a little faster. Regarding responding to events, yes, but it should not be noticeable. If it's noticeable to you, then I am quite pleasantly surprised! With kind regards, Michel

@Guy Lavoie , yes only 800 series dongles. We literally had to take a few dongles, register them with our ud port manager so that we can figure out what type of device we're dealing with. With kind regards, Michel

@Guy Lavoie , That's the beauty!!! Upgrade is done on the clone - not on the live system. So, if the upgrade is really screwed up, there are two cases: Upgrade fails in which case you never reboot into the clone (you stay on the live system). And even if you reboot, you will stay on whatever you started with Upgrade somehow succeeds (unlikely), you reboot into the clone, and you cannot access eisy-ui, then you will use: sudo ud_pkg_mgr toggle_boot_env --> which allows you to toggle to the other env With kind regards, Michel

@Guy Lavoie , Yes, you can remove the inactive one , and it's really best if you do If you don't, future upgrades use the inactive one as the clone and make your active one inactive With kind regards, Michel

@dbwarner5 , No! You literally have two disk partitions one of which is called "storage". Boot Environments are not disk partitions. They are ZFS boot environments on the same disk partition. With kind regards, Michel

@Guy Lavoie , thank you for the update, and your continued support. Not only I believe you regarding cost, but we experience the same since memory/storage costs quadrupled since early 2025. If polisy is working fine, eisy | lite is definitely a better option, as it has a much faster CPU and fully tested with everything especially the plugins. On another topic which does require 6.1.1 for dynamic profiles, @SteveL has been busy using ChatGPT to make FULL plugins without any coding whatsoever. He literally speaks to ChatGPT, says what plugin he wants, and boom! [ link ] With kind regards, Michel

@dbwarner5 , You seem to have two partitions. One for storage and one for OS. Regardless, the way ZFS works is a little different. So, Disk Usage in the Active environment also includes the one in the inactive. So, if you want accurate information, it's best to remove the inactive boot environment. With king regards, Michel

Polisy was never touted to be the same hardware as eisy [ link ]. That would have been literally the most disingenuous thing in the world for us to claim. The same discount as 994 applies to polisy plus 1 free year of ISY Portal [ link ]. Regarding upgrades, the OS cannot be upgraded to anything above 14.3p5. Matter support remains buggy mostly due to IPv6 dependency. While we're on 14x OS, you can upgrade UD packages (only) via ssh as long as you understand that they have not been tested, and especially due to dramatic increase in processing for eisy-ui, you might not have a good experience. sudo pkg upgrade udx isy eisyui pg3x With kind regards, Michel

Hello everyone, We're happy to announce the availability of OS14.4, IoX 6.1.1, UDX 5.0, and eisy-ui 1.2.0 for eisy (only). This is a major release that upgrades your OS to 14.4 and brings significant enhancements — especially for eisy-ui and Z-Wave/Zigbee support. HighlightsFull program editing through eisy-ui, including all customizations Support for off-the-shelf Z-Wave 800 Series and Zigbee 3.0 dongles A Redesigned Upgrade ProcedureThe upgrade procedure has been redesigned from the ground up. Your unit now creates a clone and upgrades the clone first. If the upgrade succeeds, you will reboot into the clone. From eisy-ui | System | Boot Environment, you can choose which partition to boot from, and remove the one that's no longer in use. ⚠️ Warnings | Please Read Before UpgradingIf your FreeBSD OS is below 13.2p11 (check via https://eisy.local:8443/WEB/sysconfig.txt), do not attempt this upgrade; it will brick your system. Instead: Back up your IoX and PG3 Reflash your eisy using our USB reflash stick Do not attempt the upgrade if you are remote from your eisy/polisy and/or using ISY Portal Do not attempt the upgrade over WiFi make sure you're connected to your router via Ethernet This is a major OS upgrade. Please do not touch the unit until it comes back online or prompts you to reboot If your eisy does not come back online within 2 hours, please submit a support ticket Before You UpgradeBack up your Z-Wave network, if applicable (Z-Wave | Backup) Back up your IoX (File | Backup IoX) Back up your PG3 Click Upgrade Packages in Admin Console | Configuration tab Do not use SSH to perform the upgrade; this will brick your system. What's NewIoXSupport for off-the-shelf Z-Wave 800 Series and Zigbee 3.0 dongles (supported hardware) Backup/restore to Z-Wave and Zigbee dongles UDXUpgrade procedure now uses clones instead of running on the live system Auto-detection of Z-Wave/Zigbee dongles Choice of repositories (staging, beta, production) Backup/restore now includes system files as well (rc.conf, wpa_supplicant, etc.) eisy-uiFull program creation/editing, including all customizations (see below) Choose a different Boot Environment via System menu | Boot Environments Choose a different repository via System menu | System Upgrade Dynamic scene support Foundational changes to enable replacing Admin Console by the end of the year: merging PG3 and eisy-ui, adding/configuring devices, full agentic AI support FixesZigbee devices could not be removed Z-Wave devices caused the system to hang Program Edits Are Here, and They're Better Than EverAlongside this release, we're excited to announce Program Edits in eisy-ui: a modern, intuitive way to create, view, and edit your programs and notifications, all from your browser, no Java Admin Console required. We know the Admin Console has been part of your workflow for a long time, and it served its purpose. But the Java requirement was a constant source of friction, and we heard you. We've been working hard on something better, and we didn't just port the old experience; we rethought it from the ground up, with a focus on visibility and ease of use. Program Creation, Viewing & EditingThe new program editor gives you full visibility into your programs at a glance. Full command content is now visible in program viewing : no more hunting through collapsed fields or partial previews. Everything is right in front of you. See your Notification content directly in the Program View : your notification details are surfaced inline, so you always know exactly what will be sent and when. Edit Notification content directly from Program Edits : no need to navigate away. Adjust your notification text, timing, or targets without losing your place in the program. Drag and drop support for Program Conditions and Actions (Then/Else) : reordering your logic is now as simple as dragging a row. Restructure your conditions and Then/Else actions in seconds. Notification CustomizationNotifications are now a first-class part of the program editing experience. Create, view, and edit your notification configurations directly alongside your programs. Whether you're setting up a new alert or fine-tuning an existing one, everything you need is in one place; no context switching, no separate screens. Ready to Make the Move?eisy-ui is ready for you today. The transition is straightforward: your existing programs are already there, waiting for you. We're committed to making this the best program editing experience we've ever shipped, and this is just the beginning. Stay tuned for what's next. As always, thank you for being part of the community, and please reach out via a support ticket if you run into any issues. With kind regards, Michel

Hi Donnie, Have a good vacation! eisy | lite would be perfect. You do not need the r2.

Hi Donnie! Once you place the order, Steve will contact you. With kind regards, Michel

@DWheeler , Yes of course. We have professionals, such as Mr. Steve Lee, who can remote in and fix things for you: Each product also comes with a variation that includes Installation Support, such as [this one]. With kind regards, Michel

No, you seem to have trouble with terminology and you are hell bent on venting: We never pushed anyone to use Matter alpha; its alpha status was explicitly communicated, so there was no deception involved. CSA's rollout timeline is entirely separate from our platform integration. Conflating the two is like saying the fabric is ready and blaming the tailor for not having a finished suit Regardless, I know you need to vent. So, feel free ... I just won't be responding anymore.

As I mentioned, I give up. It's like talking to a wall.

O lord ... I give up.

Matter is alpha. What's that got to do with eisy?

Impossible. Please show me the link and/or proof. Yes, it's a shame. It does look very nice.

I am sorry eisy has been painful for you. That said, eisy is not beta nor is it alpha. I think you are conflating eisy with the plugins (third party node servers). Also, if you read all the news, every new product rollout had a reason: we went to r2 because the CPU in eisy became obsolete. We added lite, because RAM costs got quadrupled since January of 2026 which would make r2 unreachable for those migrating from 994. And through out all this, we have not once said that you must upgrade from your old eisy to r2 or lite simply because eisy is still as capable of r2, and more powerful than lite. And we always give a minimum of years EOL notice. So, EOL for eisy is at least not for another 2 years. Regardless, unless you submitted tickets using a different name, the only tickets I see from you for the last 3 years is only the one for today.

In life, one always has a choice. You can choose to move to some other product rather than spending hours posting and then complaining.

As much as I understand frustration, what I don't understand is repeating irrelevant snippets of frustration and hoping for a resolution through ether. To solve issues, you need to submit a ticket. If that's too hard and reduces the joy of venting your frustrations online, then unfortunately we have neither a solution nor a resolution for you.

@AGoldreich , Please submit a ticket https://www.universal-devices.com/my-tickets . With kind regards, Michel

@Guy Lavoie , Please submit a ticket.

994 supports up to TLS 1.2: Network Security. With kind regards, Michel