Michel Kohanim

Hi David, No. Unless you did any programming using 2.7.8-2.7.11, there's no need to do anything. With kind regards, Michel

Hi Robert, Please see my responses below. With kind regards, Michel I do not think there is a limit for signal crash. Links are device specific, for instance KPL can support up to 477 links while some Icon devices support only 30 If they are linked via a scene in ISY, then yes: the PLM will use 3 links for these three devices. Furthermore, each device will have at least two links: one for the controller and one for the PLM. No. No links is taken up in ISY but each one has links for the other. Furthermore, you will not get status feedback from those devices nor can you control them from ISY In the manual case, if they are cross linked, each will have two (1 controller and 1 responder) Separately since ISY/PLM can be considered one unit Brian H has already responded to this question but let me make it clear: 1. 2412S supports more than 2000 links BUT it cannot process the status updates from devices at links > 800 2. 2413S supports 1023 links and it can handle the status updates for all devices in all link locations

Hi Chuck, So, this test tells me that your PLM is OK. So, there HAS to be some type of signal issue or a defective device. The only way to diagnose - and although quite difficult - is to take out the switch and then plug it into the same outlet as the PLM. If that works, then we have to figure out where the signal is getting lost. If that does not work then you have a defective switch. With kind regards, Michel

Hello all, Although quite hypothetical (since we have not gotten any reply back from SH), the least expensive method would be to include the PLM in the new ISY. This will require upgrading to the newer ISY with the embedded PLM. Again, all this is hypothetical and I do not foresee anything happening anytime soon. With kind regards, Michel

Hello johnradams, We would surely consider such a report. The only thing that I wonder is why one does not use Restore Device to fix the issues? i.e. if you have devices that respond to unintended controllers, then you should restore the responder first and the controller second. This guarantees ISY and the devices will be in synch. And, it takes the same amount of time (+ a few minutes) to restore your whole network instead of creating a report and then sifting through it, and trying to make sense out of it. Obviously, neither method would work if you have crawled your network and ISY brought in links from other PLMs (such as those from HouseLinc). In that case, the report is not going to work either since ISY does not know about that device. With kind regards, Michel

Hi Robert, I am confused as to how these two configurations talk with one another. In short, if you have created these scenes independently on each, then the last one you did takes precedence and overwrites the other. I need some clarifications please. With kind regards, Michel

Hi mcmcomput, Thanks. Have you tried Scene Test to see if the devices respond properly. If not, can you tell me what type of devices are these and the firmware version as reported by the Admin Console. With kind regards, Michel

Hello Pioneer, I am so very sorry to hear this and I do apologize for the inconvenience. Please do contact our tech support team so that we can login to your computer/system and see what's going on. In the meantime, can you please go to Tools | Diagnostics | PLM Status/Info and let me know what you see? And are these 99s or 26s? With kind regards, Michel

Hi nickoonce, Excellent. If you do not have a subscription channel, the best way is to use the REST APIs. And, namely: /rest/status/ -- returns the status for the given node With kind regards, Michel

johnradams, My pleasure ... I totally agree with you. The process of culling out everything from the from and condense into Wiki is a good idea and we are working on it. As far as a system wide Compare, I think that's a good idea as well. With kind regards, Michel

Hi Chuck, At this point I have to think that either your PLM has gone bad or something is blocking the signal from the PLM. Two more questions: 1. Do you have any LampLincs? If so, can you plug one right onto the PLM and try changing the settings 2. Have you recently moved your ISY/PLM OR have you recently installed a new piece of equipment anywhere? With kind regards, Michel

Hi Robert Messenger, It's doable but it's not as clean and seamless as INSTEON scenes. Basically, what you will have to do is to have 3 disjoint system and then use the Network Module to activate/deactivate scene in each. Not very clean nor elegant. How many links does the calculator show? With kind regards, Michel

Hi Chuck, Please use Help | Automatically Upgrade My Lighting to do the upgrade. I think you might be using the upgrade file for ISY26. Ok, next test is to turn OFF all devices in your system (All Off) and retry. If that also fails, then please let me know if you have any SignaLinc RFs (with the Antenna). If not, how many access points do you have? With kind regards, Michel

Hi Robert Messenger, As mitch236 suggests, inclusion of devices should be local to the devices. The rest can be done in batch mode. Please note that you do NOT need an Internet connection for the initial load of devices. All you need is a DHCP enabled router to which both your ISY and your computer get connected to. Also, please note that the total number of supported links for a PLM (especially 2413S) is 1000. So, if out of your 150 you will have some KPLs, then you might want to use the calculator to make sure the PLM can support your installation. With kind regards, Michel

Hi johnradams, I did read your whole post ... I agree with you about the documentation and, as I had mentioned to you on our email exchange, we are working on it. The process is rather slow. MarkJames, I want to thank you as well. With kind regards, Michel

Hi Simon, I do not think you are going to have any problems. There has been 3 reported system crashes using 2.7.15 and they all have two things in common a) a Gigabit switch and b)MobiLinc. We are trying to figure out whether or not these are causes or just coincidence. With kind regards, Michel

Hi Chuck, Thanks and no, this is not one of the bad ones! What ISY firmware version are you on? Can you verify if you have this problem whether or not the load is ON for this device? i.e. what happens if you turn off the switch and then query and/or try programming it? With kind regards, Michel

Hello nickoonce, Unfortunately INSTEON APIs do not give us access to that. aLf, I have not seen any! With kind regards, Michel

Hello hart2hart, Can you tell me what errors specifically? Thanks so very much. Hi mcmcomput, Can you tell me the model/firmware version (as reported by the Admin Console) for these devices? Also, are they in any other scenes? With kind regards, Michel

Hello sperok, I do not think kingwr's suggestion is going to turn ON the lights that are already off. Sending Dim commands to devices that are already off has no impact. With kind regards, Michel

Hello agent0014, Apologies for the inconvenience. In all likelihood, your router issues a different IP address to your ISY and thus breaks its own UPnP forwarding rules. For the most robust installation, it would be best if: 1. You assign a static IP address for your ISY (or make a DHCP reservation in your router) 2. Do not use File | Enable Internet Access (actually Disable it before doing anything else) and instead create the port forwarding rule manually in your router You fill find more details in here (under Configuring Non UPnP Routers). With kind regards, Michel

Hello nikoonce, Here's the link to our developer section: http://forum.universal-devices.com/viewtopic.php?t=2321 All events published from ISY are in XML and thus your program can append them to any file/database as you wish. With kind regards, Michel

Hi Chuck, What does the Admin Console report for the version of this Switch? If v35, then rest assured the problem is the switch itself and that it must be replaced. With kind regards, Michel

Hi Illusion, Thanks so very much. Would you be kind enough to send me your log (tech@universal-devices.com). Also, do you use a Gigabit switch/router? With kind regards, Michel

Hi Illusion, Apologies for the inconvenience. This issue has been reported twice and in all cases it involves MobiLinc. We are going to aggressively try find the root cause and rectify as soon as possible. I would appreciate it if you could (if you remember) outline the steps that were taken before the crash. With kind regards, Michel