Everything posted by Michel Kohanim
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Firmware 2.7.15 (Code Freeze) is Now Available
Hello junkycosmos, Thanks so very much for the feedback. Do you actually get and can set a different timeout value for each zone (except zone 1)? With kind regards, Michel
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More -5011 errors
Hi mitch236, First I would have to emphasize that this is not an ISY bug and therefore there's nothing to fix. The fact that you have so many of them, although benign and can be ignored, is a little troublesome for me. I would like to find the root cause so I need to know: 1. How many MobiLinc applications do you have? 2. Are they all local? 3. Do they go to sleep on their own? Do you think there's a correlation between when your iPhone/iPod goes to sleep and these errors? 4. Do you have any other clients such as HomeSeer/mControl/etc.? With kind regards, Michel
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"Internet Access Enabled: https://0.0.0.0/"
Hi someguy, This basically means that your router does NOT support UPnP and therefore ISY cannot automatically enable internet access for you. In this case, make sure you have disabled it (File | Disable Internet Access) and instead use manual port forwarding the instructions for which you will find here: http://www.universal-devices.com/mwiki/ ... o_Your_ISY With kind regards, Michel
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More -5011 errors
mitch236, As we have discussed before, the best way to figure out where they come from is by disabling your iPhone/iPod applications. If they do not happen again, then rest assured the problem is that they are not unsubscribing gracefully. As far as this being normal, well, the amount you have is NOT normal. With kind regards, Michel
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Backing Up File Problems
Hi bktong, Good catch ... the problem is when you do not have any recipients, the file size is 0. This has to be fixed such that the file is deleted. With kind regards, Michel
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Basic Programming - Folders
Hello jerlands, Folders do not need any conditions for the programs therein to run. You would only add conditions to folders when you want the programs in the folder to run based on some constraint. Say, for example, you can have a Christmas folder for which the condition is the dates for Christmas. In this case, the programs in the Christmas folder run IF and ONLY IF it's Christmas. With kind regards, Michel
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Create program for KPL button to match status of light
Hi Moshe, Yes, you would be able to use the same button to activate a scene in your programs. With kind regards, Michel
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Backing Up File Problems
Hello bktong, This is indeed very odd. This is what I recommend: 1. Clear your Java cache; please note that Java cache is not going to be cleared UNLESS all your browser windows are closed 2. Retry. If it fails again: a. Telnet and log in to ISY b. Issue RF [the name of the offending file] This action will remove that file which means that you will have to recreate your recipients OR if you are already on the Email tab, simply click the save again. With kind regards, Michel
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Trouble shooting a rougue light activation!
Hi mitch236, I do not see anything except thermostats and the Query All program. With kind regards, Michel
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Create program for KPL button to match status of light
Hi Moshe, Got it. No, you cannot use else since, in the case of If Status bedroom 1 is not off Or Status bedroom 2 is not off Or Status bedroom 3 is not off Else will be true as soon as only "one" of them is off. What you want is when ALL of them are off and thus the AND conjunction. With kind regards, Michel
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Create program for KPL button to match status of light
Hi Moshe, How do the bedroom lights turn on/off? i.e. do they have their own switch. If so, why not use a scene where all of them (including your KPL button) are controllers? In any case, you want something like this If Status bedroom 1 is not off Or Status bedroom 2 is not off Or Status bedroom 3 is not off .... Then Set the-scene-containing-your-kpl On And, you would want the opposite for Off If Status bedroom 1 is off AND Status bedroom 2 is off AND Status bedroom 3 is off .... Then Set Set the-scene-containing-your-kpl Off With kind regards, Michel
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Trouble shooting a rougue light activation!
Hi mitch236, Please post the segment of the log relating to this + 5 records before/after. With kind regards, Michel
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RemoteLinc
Hello upstatemike, As of late, we have noticed that when you are adding an RL to ISY, if you use any of the 1-6 buttons to get OUT of programming mode, then that button does not report its status to ISY. With kind regards, Michel
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Very stable for a long time, now errors XML Parse Error
Hello geekinc, Is it really your ELK IP address or your ISY IP address? If ELK IP address, then it means that your router is either assigning the same IP to both ISY and ELK or that either one of these devices are sharing the same IP address. Can you try unplugging M1XEP and see if you still have this issue? With kind regards, Michel
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RemoteLinc
Hello mflieger, Before any of the programs working, you have to make sure that ISY actually "hears" the button presses on your RL. As such, please open the Tools | Diagnostics | Event Viewer, change the level to 3, then click each and every one of your RL buttons and let me know if you see any "DON" or "DOF" records. If not, I strongly recommend removing the RL from ISY, doing a factory reset on it, and then add it back in. Please do ensure that you do NOT use any of the 1..6 buttons to take the RL out of programming mode since, by doing so, that button will never report its status to ISY. With kind regards, Michel
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Backing Up File Problems
Hello bktong, Apologies for the inconvenience. Can you tell me which firmware version you are running and which URL do you use to access it? You might want to try: http://www.universal-devices.com/99i/2.7.15/admin.jnlp With kind regards, Michel
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ISY and Venstar T1800 with Rev2 Insteon controller
Hello gshub77, The main issue is that in Program Auto and Day mode, we could not query the thermostat properly. In some cases, it would return 0 and in others 16 or some values completely foreign to us. As such, we disabled the query and made those values invisible in the UI. This is something that we are tracking and once we figure out the cause, it shall be fixed (perhaps it might require new thermostat dongle). And, finally, we do not at all intend to force anyone to use ISY for everything especially when the device supports it natively. With kind regards, Michel
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How To: Enable Internet Access
Hello johnradams, Thanks so very much for the update and I am so very glad that you got your Internet access working. You are correct that the menu item is misleading ... since most routers do not have UPnP enabled by default, and since UPnP has not proven as reliable, we might even do away with it. Still investigating ... Thanks again and with kind regards, Michel
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How To: Enable Internet Access
Hello johnradams, Two comments: 1. If the static IP address is dedicated to ISY does this mean that you have configured ISY with that IP address? If so, then the only way to get to ISY would be through that IP address (not 192.xx.xx.xx) 2. If not, then you DO need port mapping regardless of ports 80/443 being overloaded. And, in this case, you do not even need a static IP address dedicated to your ISY since your router (assuming sonic wall) will do all the NAT translation between your ISP's IP address and your ISY's local IP address. So, what I suggest is: a. You do NOT need to use File | Enable Internet Access at all since your router does NOT support UPnP. So, since you have already enabled it, please disable it using File | Disable Internet Access b. Please do be kind enough to follow the instructions here to create a port forwarding rule, in your router, and to ISY: http://www.universal-devices.com/mwiki/ ... PnP_Router And, yes, you can have many simultaneous HTTP/HTTPS connections to your ISY. With kind regards, Michel
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Firmware 2.7.15 (Code Freeze) is Now Available
Hi Ken, Please try using httpS://your.isy.ip.address on your MAC and let us know if you are still experiencing the same issue. On PC, the source of most of these issues is firewall software. With kind regards, Michel
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Firmware 2.7.15 (Code Freeze) is Now Available
Hi Nick, We are going to look into it and see if it's a trivial UI issue and, if so, it shall be fixed. Otherwise we will have to leave it for the next cycle. someguy, that was quite funny! apostolakis, hopefully as we are currently working on it! With kind regards, Michel
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Linking the PLM to the ISY
Hi kingwr, The PLM stores the link records for everything that has been linked to it + all the scenes and devices within those scenes. With kind regards, Michel
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Multiple PLM's
Hi guy! The problem is not the number of nodes in ISY but the total number of links in the PLM which is doubled. You can do almost anything you can do with the Admin Console through the JSDK. You can add/remove/move devices and change the scene settings. You can get status updates when a device status changes. You cannot copy links because ISY is going to think it's a PLM replacement and then replace all the links to the original PLM with the new one. I really do not think you would want to take this route. If you can explain in a little more detail what you want accomplished (above and beyond making use of something that might be useless otherwise), I might have better suggestions! With kind regards, Michel Thank you.
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Scene Activation from a KPL
Hi Brian, I tried your procedure which is equal to the procedure I found on the SmartHome website and still I cannot get the sub button to turn off the load. Factory reset did not help and still the memory locations are equal to what ISY does. There must be something we are missing and I suspect it's KPL firmware related. Would you be kind enough to: 1. Go to Tools | Diagnostics | Show Device Links Table and choose one of the KPLs that work 2. Use 0x02A0 for the Start Address and 0x0252 for the End Address. Click on Save and rename it to OL_RR.belias.xml 3. Click on Start again, choose your KPL, and this time choose 0x0248 for both Start/End Addresses. Click on Save and rename it to ON.belias.xml 4. Click on Start again, choose your KPL, and this time choose 0x0251 for both Start/End Addresses. Click on Save and rename it to OFF.belias.xml Once done, please send me the files to tech@universal-devices.com. Thanks so very much in advance. With kind regards, Michel
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Firmware 2.7.15 (Code Freeze) is Now Available
Hello all, Thank you for your support in helping us go through the alpha and beta stages of 2.7.8 and above. With the release of 2.7.15, we feel that we have an extremely stable system and we are entering a code freeze cycle of 10 days during which time no changes are made to the system unless absolutely critical. If no critical bugs are found, this release shall be our official release. As such, we would appreciate your help on ensuring that your system behaves as it should, it's stable, and you are happy with it! Please review the list of fixed bug and enhancements here: viewtopic.php?p=6475 Instructions 1. Please backup your ISY (File | Backup ISY) 2. Please download the firmware for your platform - please do not unzip a. ISY 26 - http://www.universal-devices.com/update ... nsteon.zip b. ISY 99 - http://www.universal-devices.com/update ... nsteon.zip 3. It is very important that you use your current ISY's Admin Console to perform the upgrade by going to your http://your.isy.ip.address/admin. For MAC users, if upgrade fails, please try https://your.isy.ip.address/admin 4. Login to the Admin Console and choose Help | Manually Upgrade [the name of your system] 5. Choose the file saved in step 2 6. After the upgrade, ISY reboots. Please do ensure to clear your Java Cache: http://www.universal-devices.com/mwiki/ ... Java_Cache 7. IMPORTANT Once upgrade is completed and ISY reboots, use any of the following methods to access your ISY's Admin Console: a. http://isy/admin - applet (Windows only) b. http://isy/admin.jnlp - Java application (Windows only) c. http://your.isy.ip.address/admin - applet d. http://your.isy.ip.address/admin.jnlp - Java application e. http://www.universal-devices.com/99i/2.7.15 - applet f. http://www.universal-devices.com/99i/2.7.15/admin.jnlp - Java application 8. IMPORTANT If you have already installed a self signed certificate and your current firmware is 2.7.10 and below, you must reinstall a new one: http://www.universal-devices.com/mwiki/ ... rtificates 9. General instructions (especially for adding V2 thermostats) for the new features in 2.7.7+ can be found here: viewtopic.php?p=27368 Upgrading from 2.7.8 through 2.7.10 Upon reboot, ISY tries to migrate all configuration files to release 2.7.15 levels. This said, however, in the case of KeypadLincs, the following settings shall be lost (ISY will be out of synch with your devices) for those KPLs that were setup/configured in 2.7.8 or 2.7.9: a. Button toggle mode b. Button backlight c. Button groupings (in scenes or otherwise) d. Button mutual exclusivity As such, if you have setup any KPLs in 2.7.8 or 2.7.9, it's best to remove them from ISY, do a factory reset on them, add them back and reconfigure them. Alternatively - and you have not made massive changes using 2.7.8/9, you can restore your 2.7.7 backup (File | Restore ISY) and let ISY migrate everything. Thanks so very much for your help and support. With kind regards, Michel