Michel Kohanim

Hi Eric, We did remove the analog inputs and broadcast from EZIO configuration. That might actually have an impact but, the again, I cannot be certain since mine works fine either way. The problem is that we do NOT know what the problem is. If we knew why this is happening, then we would surely fix it. SHN is looking into it and I do hope we'll figure it out one way or another. With kind regards, Michel

Hi Tome, Before removing the self signed certificate, please do ensure that you can get to ISY remotely via a browser. If so, then then next step would be to remove the previous certificates from your iPhone. If neither works, then we have to figure out WHY! With kind regards, Michel

Hi Quixote, Yes, ISY does respond to properly formatted URLs ... so, you could have Global Caché send out a command to ISY though, as you said, using SeriaLinc and Global Caché and ISY makes me envision: too many points of failure. Yes, we do have plans for bi directional communications though I cannot give you an exact date. With kind regards, Michel

mbrett, Would you be kind enough to test the following account settings: server: smtp.gmail.com port:587 userid: isyalerts@gmail.com password: holamola From: this is an optional field; you can leave it blank TLS: checked gfridland, I would wait for 2.7.9 just to be on the safe side. All reported bugs (except EZSnSRF issue) have already been fixed so we should have 2.7.9 out by the weekend. With kind regards, Michel

Hi Tome, I love folders! What I would do is create a folder with the condition for Sunrise to Sunset. I would put everything that needs to happen ONLY between sunrise/sunset in that folder. So, now the programs in that folder are ONLY evaluated when time is between Sunrise/Sunset. As such, if someone does anything outside this range, none of the programs therein are evaluated. With kind regards, Michel

Hi NewTech, The number is 818-631-0333. After all these failed attempts, I would strongly suggest rebooting ISY and retrying. The file system might be in a corrupt state right now and reboot will fix it. With kind regards, Michel

Hi Joe, thanks so very much. Perhaps you disabled telnet (DT)? With kind regards, Michel

Hi evarsanyi, I am SO very sorry for not getting back to you. I had completely forgotten. This said, however, have you tried our latest 2.7.8? The very ironic thing is that now EZFlora does not work and exhibits the same issues as EZIOxxx. The good news is that SHN customer support person is looking into it and hopefully we'll find a resolution to all of this. With kind regards, Michel

Hi helipal, Although it seems convoluted but it's simple and it works. The best method would be for IES to actually implement programs into the touchscreen. With kind regards, Michel

Hi Tome, That makes perfect sense. I am not sure how we can detect power outage but I will surely ask our hardware engineer to see if it's at all possible. The 3 AM Query is right under My Programs. So, you must have deleted it! With kind regards, Michel

Hi jbwood1, Apologies for a tardy reply. I noticed that no one has responded to your posts yet as such I contacted one of our very good colleagues to help you out. Please post back if you do not hear back. With kind regards, Michel

Hi Paul, Currently there's no support for SeriaLinc. Future support purely depends on the number of requests to support this device. Currently - and including you - we have only had 2 requests in the past 9 months. With kind regards, Michel

Hi jkraus, Thanks ... I am going to consider this a bug for now to be investigated further. Thanks and with kind regards, Michel

Hi Nick, Thanks so very much for the update. We are looking into the EZSnSRF issue ... the RL might be a totally different issue. Would you be kind enough to let me know whether or not other RL buttons worked? With kind regards, Michel

Hi Tome, Since all aspects of ISY require a PLM, putting ISY on a power supply really does not make sense especially since: 1. ISY can keep the time for 6 hours 2. At startup ISY checks an NTP server to synch the time 3. You can use Run at Startup to do a variety of things at start up The 3AM Query is still there. Currently, ISY will not know if the PLM is not powered. With kind regards, Michel

Hi Mike R., Please do let me know what firewall software you have. In most cases the issue is firewall. In some cases the issue might be bad wireless connection. If all fails, please contact our tech support and we'll try to upgrade it remotely for you. With kind regards, Michel

Hi jkraus, Since this is a new release, I tend to consider everything a but (unless a known feature). As such, would you be kind enough to try again and ensure that you are telneting to the correct IP address. If not, would you be kind enough to let me know the approximate procedures you took before this started happening? With kind regards, Michel

Hi jbwood1, Would you be kind enough to post to this topic for your EZSnSRF: http://forum.universal-devices.com/view ... ht=ezsnsrf I am hoping that the author of this topic can better help you since we do not know the behavior of the latest firmware for EZSnSRF. As far as your IRLinc, please note that you can set the IRLinc buttons as non-toggle which means that they will ALWAYS either send On or Off. If you want the buttons (single scene) to be toggle, then you will have to follow the instructions on their user guide when adding the node to ISY. I am so very sorry I cannot be of further assistance here. With kind regards, Michel

Hello sk8er02, Apologies for the inconvenience. Thanks to hart2hart, the system crash has been reproduced and we are now working on a fix. As far as the network module, please ensure that your Network Module is still installed (Help | About). If not, please send your uuid to tech@universal-devices.com so that we can resolve this issue immediately. With kind regards, Michel

Hi NewTech, MY SINCERE APOLOGIES ... it should be: RF /CONF/UDFLPL.XML And, ISY should let you know that the file was removed successfully. With kind regards, Michel

Hi jkraus, Please make sure you do not add any port after telnet. In short, all you need to do is: telnet 192.168.1.102 It seems your computer is trying to use a different port! With kind regards, Michel

hart2hart Thanks so very much! Would you be so kind as to send your backup to tech@universal-devices.com? all We are right on the MAC GUI issue. With kind regards, Michel

Hi again, That's excellent news. You do not have to get rid of all your CFLs. If your installation permits, you can simply put the loads on FilterLincs. No more tests are necessary ... when we address the CFL issues, I am certain all others will be solved as well. With kind regards, Michel

Hi rlebel, Do you have the same issue if you use http://www.universal-devices.com/99i/2.7.8/admin.jnlp? If not, I must suspect that: a. Either 2.7.8 was not installed correctly on your ISY OR b. Java cache has not been cleared With kind regards, Michel

CJVann, Known bug: if you click the cancel button on the email editor dialog, then you will have to close/reopen the admin console to be able to add again. With kind regards, Michel