Michel Kohanim

Hi cnutco, Some corporate networks do not allow access to certain IP addresses especially those that are private. You may want to ask your network admin at work. With kind regards, Michel

Hi smileyw, The wiki states: Momentary duration can be set manually anywhere from 2 seconds up to 24 seconds or for 30 minutes; 0.2 - 1.8 hours. So, it seems that the minimum is 2 seconds or 0.2 hours. Not .2 seconds. With kind regards, Michel

Hi Ben, You are correct, you cannot enable or disable a motion sensor. You only have one option: to use programs to catch the status of the motion sensor and then act accordingly based on other conditions. With kind regards, Michel

Mark, Thanks so very much for the update. Please do be kind enough to keep and eye and let us know in case it happens again. someguy, The best way would be to look at your logs and search for Start entries. Please keep me posted. With kind regards, Michel

matapan, You do have that feature called Find/Replace. Right mouse click on My Program and choose that menu item. With kind regards, Michel

Hi brad77, Since rebooting may cause other problems (which cannot be detected via HTML), we really wish to we really do not want to expose it in HTML or Programs (one may create a program that keeps rebooting ISY in an infinite loop). My main question is: did you have access to any web browser above and beyond your mobile phone? With kind regards, Michel

Hi Frank, History is against us: we have not yet had a chance to address this issue. Unfortunately, it does not have a high priority and thus I cannot give you an exact date. With kind regards, Michel

Hi markens, Apologies for a tardy reply ... we've been trying very hard to reproduce this problem to no avail. One question: are you sure you do NOT have any other programs that based on certain conditions turn this flag off? With kind regards, Michel

Hi someguy, Does your ISY actually reboot itself every one or two days? Otherwise, Run at startup would be meaningless. In the meantime, we'll check into this issue. With kind regards, Michel

Hi Joe, Got it and responded to you ... please do make sure you have 2.7.6 installed. With kind regards, Michel

Hi aLf, I have seen extremely bright and luminous dimmable LEDs but only in the trade shows. I am sure by the time we are forced into that direction, we'll have plenty to choose from! With kind regards, Michel

Hi matapan, May we assume that the only way that a program is to run is if all these conditions are TRUE? If so, then you could have a folder with the time condition and then you can AND the rest. And, what do you mean by Input? Can you provide an example of what you would like done? With kind regards, Michel With kind regards, Michel

Hello all, Sounds like a good idea! With kind regards, Michel I second this idea! Chuck

Hi sanders2222, Since we use CAT5 cable to connect ISY to the PLM, the maximum length (in optimum conditions) is about 147ft. This said, however, the safe answer is that of the standard which defines the maximum length to be 50ft. The symptoms you outlined have nothing to do with the distance between ISY and the PLM. I believe the problem you were experiencing was that, after reboot, ISY was not able to communicate with those device and thus the ON LEVEL was set to 0. In this case, then, only Fast On/Off, Off, Dim/Brighten would work but NOT On. May I humbly suggest querying those problematic devices again and if you get any device comm errors, then we have to figure out why the PLM - at its current location - cannot communicate with those devices. With kind regards, Michel

Hi Moz, I am so very sorry to hear about this. Power outage may in fact cause damage to ISY in cases where ISY is powered by the PLM. The reason is that the power outage sometimes shorts out the power supply circuit in the PLM and thus there will be a huge surge (above the 30 volts threshold) which might cause damage. As far as the file system, if you still have the SD Card from the old ISY, we can possibly recover your configuration. As far as automatic backup or keeping a secondary copy in ISY, I think it's a good idea but I have yet to ascertain the frequency of changes made to a system. For instance, if changes are made on a daily basis, then I would agree. But, if changes are made every week or every month, then the automatic backup will impact complexity and performance. It's just a matter of figuring out pros and cons. In any case, if you would like to try and recover your old configuration, please insert the SD Card into an SD Card reader, zip up all the contents, and send it to support@universal-devices.com. With kind regards, Michel

Hi apostolakisl, Yes, ISY should clear all those links when you use the first option in Add INSTEON Device and Start Linking modes. If they are not being removed, then I would strongly suspect the switches themselves. With kind regards, Michel

Hello again, Thanks so very much for the update. I am still a little concerned: you should not have to reboot devices for them to be reprogrammed. As such, may I humbly recommend making a list of all those devices that had this problem, with their firmware versions. If you have any SWL 35s, then that might explain some of this behavior. Otherwise, you might have to check the neutral cable going to these devices. With kind regards, Michel

Hi Michaelv, You may have programs that are running at startup. What you might want to do is to disable all your programs and retry. To disable all your programs, please go to My Lighting folder, uncheck All, and then add it to the if statement. This will cause an On Never condition to be applied to your folder in which case it disables all programs to run. Furthermore, you might want to check the status of your programs in the Program Summary tab to make sure that you do not have any programs that Run at Startup. With kind regards, Michel

Hello apostolakisl, It all depends on how you added your devices to ISY in the first place. If they've been added by using the crawl function, then phantom links might not be removed depending on whether or not they are responders. Usually the best thing to do is to start fresh with a clean database for each device. With kind regards, Michel

Hello Bruce, The errors (5011, 5012) mean that the Admin Console was not closed but shutdown and thus ISY is expiring the subscriptions. The compare function only compares what ISY thinks a device should have and what the device actually has. So, it would be unlikely (unless a bug) that ISY programs things into the switch without first having it stored in its configuration file for that device. Now, with respect to interpretation, there are only four variations: [identical] ... the device has what it should have based on what ISY thinks [ignore] ... these records are after the high watermark (have 0 on the first byte) and even though they are there, ISY ignores them (and so does the device) [extra] ... these records are at a position where ISY considers the end of the database. They should NOT be there [mismatch] ... these records are completely at the wrong place With kind regards, Michel

Hi MV, May I assume that you have already spoken to our tech support team? With kind regards, Michel

Hello MV, The first thing I would recommend is to reboot ISY, login to Admin Console, go to Tools | Diagnostics | PLM Status/Info. If it says disconnected, then that is where the problem is. The second thing would be to go to Tools | Diagnostics | Event Viewer, choose level 3, capture the events for about 2 minutes, and then send it to support@universal-devices.com. In short, if you see too many INST-ACK but no INST-RSP for each ACK, then the problem is that for some reason your PLM cannot communicate with the rest of your network. With kind regards, Michel

Hello Mr. Clarke, We have had reports of defective devices where factory reset didn't clear out all the links. This said, however, I cannot be sure that your falls into this category. Did you import existing links when you added this device to your ISY? Here's a link to our Wiki: http://www.universal-devices.com/mwiki/ ... Tools_Menu ... please check the Diagnostics section and scroll down to read about different options. With kind regards, Michel

Hi AnthemAVM, The Else path is the culprit here (if any of the conditions is false then the Else path is run). You may want to remove the Else statements. with kind regards, Michel

Hello kevincol, Is it now locked up all the time (not every 2 days)? If so, can you tell me the status of the LED lights on the front panel? Would you be kind enough to contact our tech support to schedule a tech support call? We can login remotely and diagnose the problems. With kind regards, Michel