Michel Kohanim

@jblackst5000, Yes, for sure. With kind regards, Michel

@TriLife, The image you sent me is from Polyglot Cloud dashboard and not Polisy. With kind regards, Michel

Hi All, Apologies. The email also had a link back to the news on our website. So, if you hover over the link, you can see our website. In short, yes, we were hacked and the hacker wanted $1500 in bitcoin! With kind regards, Michel

@hart2hart, If new, you don't need to format. With kind regards, Michel

@MrBill, The NLS files are put in place by the upgrade and not the format. With kind regards, Michel

@MrBill, The LIB Error 403 is because the NLS files have not been installed. It has nothing to do with the format. With regard to the logs, ISY does not log continuously. It stores as much as possible into the memory before flushing it. The size of the log matters (as @Teken suggested, you can change this value through the shell). Furthermore, ISY rotates the logs based on the size you choose. So, you will have error.A, B, and C files before they are rewritten. If you have too much traffic/logging, it's best to use larger log sizes. With kind regards, Michel

Hello everyone, We'll be updating the certificates on ISY Portal at 5AM PST on 03/14/2021. You may experience a couple of minutes of disruption. Thank you. With kind regards, Michel

@LFMc, Thanks so very much. Looking into it. With kind regards, Michel

Hi Steve, You should not do any port forwarding as it causes interference with everything else. What you need to look at is your error log to see why ISY cannot connect to ISY Portal. With kind regards, Michel

@n4bos, https://wiki.universal-devices.com/index.php?title=Main_Page#Changed_ISP.2FRouter_-_Can_no_longer_access_ISY With kind regards, Michel

@LFMc, Thanks so much for the update. I am very interested. With kind regards, Michel

@kclenden, 100% correct. Thank you. ISY is looking for: 0x00 0x1C :: 2342-242 Insteon Mini Remote - Switch (915 MHz) With kind regards, Michel

@docrix, Not really sure what you are seeking. What you need to do is to use the Launcher. The instructions for clearing everything else is also included in the link. With kind regards, Michel

@vbphil, You can safely ignore this ... most probably you have firewall software blocking UDP packets to the UPnP port. Since ISY no longer depends on UPnP for finding ISY, you can safely ignore this error. With kind regards, Michel

@thruster999, Cannot really debug with generic information such as above. If you have this issue, please send your UUID + the approximate time of the event so that we can take a look at the logs. With kind regards, Michel

@vbphil, Please make sure you use the Launcher: Universal Devices, Inc. Wiki (universal-devices.com) With kind regards, Michel

Hi @lhranch, 1. No, factory reset does not clear logs 2. The password is on SSD 3. Yes, under /CONF 4. Yes, but it's going to be very painful since we don't have an editor in ISY. 3 would be easier With kind regards, Michel

@SteveSBE, No, definitely not unless you were using a low capacity SD Card + many many node servers + event viewer on level 3 + many programs running at the same time generating events + init variables . If you have many node servers + you use event viewer on level 3 a lot, it's best to use at least 8GB SDHC class micro SD Card. With kind regards, Miche

@SteveSBE, Definitely your SD Card is dying. With kind regards, Michel

@robandcathy1, Apologies. I was not clear. The steps above are for all devices. With kind regards, Michel

@LFMc, CA is following through with the same unwise decision (personal opinion). Real time energy information is key for all permutations of Green. Now, something that didn't require any installation, requires CTs and professional installation in the breaker panels (CTs) or complete replacement of the breaker panels (Span.io). With kind regards, Michel

@IT Solutions, why would have two programs anyway? Choices a) what @DennisC suggested and b) use high > temp or low < temp (this way, both are handled by the same program regardless of which one comes first. With kind regards, Michel

@robandcathy1, It's very important to a) have a good mesh with non battery operated devices and then follow these steps: - Make sure all Z-Wave devices have been added and placed in their desired physical location - Do right+click Z-Wave | Update Neighbors on all non-battery devices (i.e. devices that never go to sleep) - Do right+click Z-Wave | Update Neighbors on any devices that are still having trouble communicating with the ISY With kind regards, Michel

@IT Solutions, ISY is not procedural. ISY is event based. And, the events are handled in FIFO manner. So, if A happens before B, then the program that depends on A is evaluated before the program that depends on B. With kind regards, Michel

@PFatuova, Please make sure you don't have green/gray 1011 icons next to any of your devices. If you do, please right mouse click | Write update to device. With kind regards, Michel