Everything posted by Michel Kohanim
-
UD Mobile (Early Release) Installation
@carealtor, of course not. i.e. ISY Portal vs. MobiLinc Connect ... it's just more choices for our customers. With kind regards, Michel
-
Default Mail Server Is Down - Back to normal on 12/03/2020
12/03/2020 Update Things are slowly going back to normal. There were a few ISYs which were sending text messages every second to phone numbers that may have been changed. Plus, there were some spammers using our mail relay. Again, it's always much better and more secure to use a dummy gmail account specifically for this purpose: https://wiki.universal-devices.com/index.php?title=ISY994:Configure_Mail_Server_Settings#Configuring_gmail_Account Hello all, Within the past 2 days, we had a dramatic increase in the number of mail messages through our mail server some of which was spam. While we investigate the root cause, we may have to intermittently shutdown the mail server. As such, and with regret, you might experience not getting your email alerts and texts. In the meantime, it's always much better and more secure to use a dummy gmail account specifically for this purpose: https://wiki.universal-devices.com/index.php?title=ISY994:Configure_Mail_Server_Settings#Configuring_gmail_Account With sincere apologies, Michel
-
Installation Experience - Be sure to setup Local Connection settings - FIXED with version 0.32
@gviliunas, Please submit bug reports to our github the link for which was in the email. With kind regards, Michel
-
ISY default smtp server (offline?)
@MMAltair, We have had a huge surge in our mail server traffic some of which was spam. We are trying to filter out the spam and reduce the workload. In the meantime, please create a dummy gmail account and follow the instructions here: https://wiki.universal-devices.com/index.php?title=ISY994:Configure_Mail_Server_Settings#Configuring_gmail_Account With kind regards, Michel
-
Apple iPhone ISY app
@stephan, Yes, please login to your account, and make sure you subscribe to Developer News and Announcements (which is the same group who got the Android emails). With kind regards, Michel
-
Debug On/Off Switch going on Randomly
@Kentinada, Yes, Tools | Log. With kind regards, Michel
-
Apple iPhone ISY app
Hello all, Our Android version of UD Mobile app is ready for testing. It fully supports all types of INSTEON, Z-Wave, and node servers (Ecobee, Tesla, Ring, etc.). Shortly, I am going to send an email to those who have signed up for developer news. UD Mobile works only with 5x version of ISY Firmware. The IOS version is in the works as well and should be available for testing soon. With kind regards, Michel
-
Can’t connect to Polisy on iPad?
@inovermyhead, If everything works on iMac, then it's just the cache. Not sure why clearing cache on one device would clear the cache on all devices. It seems a little strange. With kind regards, Michel
-
Can’t connect to Polisy on iPad?
@inovermyhead, If you don't have the same issue on your computer, please clear the browser cache. With kind regards, Michel
-
Migrated from Mojave to Big Sur - Admin Console no longer a separate window
@SHladysh, Please try: System Preferences, General, Prefer Tabs - set it to "in full screen" (not "always"). With kind regards, Michel
-
Polisy version mismatch message
@macjeff, Please submit a ticket (not addressed directly to me). With kind regards,
-
Settings->Polisy Configuration hangs and System->Check for Polisy Update problem
@dbwarner5, On Mac, it's quite easy: ssh admin@the-ip-address-for-polisy (replace with the actual ip). The default pwd is admin. Curl is a url content tool. Copy/paste line to and hit enter. With kind regards, Michel
-
Settings->Polisy Configuration hangs and System->Check for Polisy Update problem
@JTsao, Thank you. This is a stopgap measure to upgrade the OS from 12.1 to 12.2 + make the OS itself into packages. Of course, there have been couple of instances where this has not worked and we are looking into them. Our upcoming udx package, will check the OS and then upgrade everything if necessary. With kind regards, Michel
-
Settings->Polisy Configuration hangs and System->Check for Polisy Update problem
@JTsao, These are usually related to browser cache. Please try a different browser or clear the cache for Polisy. With kind regards, Michel
-
Polisy Beeping after 10 minute power outage
@TriLife, Please respond to the ticket and we'll coordinate. With kind regards, Michel
-
Polisy version mismatch message
@macjeff, Did you run the update121.sh? With kind regards, Michel
-
Polisy Beeping after 10 minute power outage
This is what we got from your email: I am currently on vacation and will be back on Tuesday December 1st. For urgent Edmonton/Cornwall production issues, please contact the APS-WMS or NTT Support team respectively. For production issues/inquiries, please contact the NSC and open an incident with the APS-WMS team. For other topics, I will get back to you upon my return.
-
Polisy Beeping after 10 minute power outage
Please check your email. I am waiting for you to connect to do remote session. With kind regards, Michel
-
Polisy Beeping after 10 minute power outage
@TriLife, got it and sent you a link for GTA. With kind regards, Michel
-
Polisy version mismatch message
@macjeff, Not sure what you are referring to. Did you do what @gviliunasdid? With kind regards, Michel
-
Polisy Beeping after 10 minute power outage
@TriLife, please send an email directly to support@universal-devices.com . With kind regards, Michel
-
Polisy Beeping after 10 minute power outage
@TriLife, Is this for ticket 10649? With kind regards, Michel
-
Alexa mssg
@skelnav88, Do those devices work from the Admin Console? With kind regards, Michel
-
Routines Not Firing Though Motion is Detected
@grtaylor, does the status of the device change in the Alexa App AND is the device configured as a motion sensor? Please peruse this article: https://wiki.universal-devices.com/index.php?title=ISY_Portal_Amazon_Echo_Integration_V3#ISY_Can_Talk_To_You.21_.28Alexa_Routines.29 With kind regards, Michel
-
Polisy Beeping after 10 minute power outage
@epete, Everything seems to be running. What exactly is the issue now? If still beeping, please submit a ticket. with kind regards, Michel