
Michel Kohanim
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Everything posted by Michel Kohanim
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Thank you very much! With kind regards, Michel
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@JPaul, I am so very sorry for the trouble. This is being fixed as we speak. With kind regards, Michel
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cannot load admin console...?
Michel Kohanim replied to roxbits's topic in New user? Having trouble? Start here
@PatM, 1. ISY does have a web server and you can use any browser to access it: https://wiki.universal-devices.com/index.php?title=ISY-994i_Initial_Browser_Screen 2. Admin Console is not for your viewing pleasure. It's for configuring ISY and be done with it 3. What's RPi (a general purpose computer) got to do with ISY? With kind regards, Michel -
Error when attempting to install module
Michel Kohanim replied to v101's topic in New user? Having trouble? Start here
@v101, Please either revert to DHCP (with reservations) or use 8.8.4.4 for DNS. With kind regards, Michel -
Hi Seno, thank you. The only way to track things and tie them to bugs/resolutions is tickets. Thank you for reporting. With kind regards, Michel
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@tibbar, Unfortunately not .. really cannot keep track of bugs through the forum. If you wish, please submit a ticket. With kind regards, Michel
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@Samedarkclouds, The post you are referring to is from 3 days ago BUT you never read it and started another thread complaining about the same thing. With kind regards, Michel
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@asbril, Thank you for reporting. A ticket would be much better to track. With kind regards, Michel
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@JKilbourn, I am so very sorry to hear. I know you have a ticket and Chris is working on resolving it. Regardless, if you want to go back, what you need to do is this: 1. Factory reset your ISY (make sure you have a good backup of both 5.x and 4.x) 2. Put the 300 series back 3. Downgrade to 4.8 4. Restore a 4.8 backup 5. Do Z-Wave | Tools | Synchronize | All With kind regards, Michel
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@poormonkey, I agree with @lilyoyo1 ... you don't have to upgrade to 5.x. This said, I strongly suggest upgrading to 4.8 (our 4x official release). Make sure you take a backup and then click on Help | Automatically upgrade ... as long as you are already using the Launcher, this should be pretty much it. With kind regards, Michel
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@lilyoyo1 and @asbril, thank you. @Samedarkclouds, you can do whatever you want with Polisy. You can install node servers that are not in the store. You can develop node servers on Polisy. You can also add your own node servers to the store for others to use. So, it's a little disheartening to see rush to judgement. And, if you want to be part of ISY Developer team, you can sign up here. With kind regards, Michel
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@epete Can you please give me the output for: sudo service mongod status With kind regards, Michel
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@chris.com, Since we have two official versions (4.8 branch and 5.3 branch), going forward, we'll have 4.8 be updated to 4.x and 5.3 upgraded to 5.x. The reason is that migration from 4.8 to 5.x may require manual intervention. With kind regards, Michel
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@asbril, yes. With kind regards, Michel
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Sorry @Jimbo and @Javi, is it working or not working? With kind regards, Michel
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@RTG, You are awesome!!! With kind regards, Michel
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Not getting emails and text messages from programs
Michel Kohanim replied to bdw72's topic in ISY994
@bdw72, Please submit a ticket with your error log. With kind regards, Michel -
@BigRic, did you try Network Wide Inclusion ? With kind regards, Michel
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@BigRic, When you do Exclude, do you see a the Exclude dialog on the Admin Console? If so, have you tried Network Wide Inclusion? https://wiki.universal-devices.com/index.php?title=ISY_Users:V5:ZWave:User_Guide#Options With kind regards, Michel
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@BigRic, you do need exclude and then include. With kind regards, Michel
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@BigRic, There's nothing in your dongle (Network Empty = True). They were not imported or restored. With kind regards, Michel
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@BigRic, Can you please send a screenshot of: Z-Wave | Advanced | Z-Wave Information With kind regards, Michel
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@BONeil, Can you please post a screenshot of Z-Wave | Version? With kind regards, Michel
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@whywork, I am so very sorry to hear. The issue is that, older door locks, required custom code for alerts. Each one, a different custom code. During the Z-Wave certification process, we decided to exclude custom code (and some features) to reduce our debugging time for certification. Our upcoming release 5.3, will be officially Z-Wave Plus certified after which we'll put back the custom code. Again, I am so sorry. With kind regards, Michel