andrew77

I've thought about this for a while. I have a Harmony Hub that links my EISY lighting scenes with A/V programs (lighting scene comes on when I tell Alexa to turn on Apple tv downstairs etc) Harmony are not a company anymore if I'm not mistaken. At the least they don't support or make the Hub anymore. Insteon went down as we all know but thankfully came back. I guess when my Harmony Hub dies I'll probably buy new gear (sound docks etc) as opposed to the gear I have now (available receivers, etc) I fear the day insteon doesn't make devices. I'm probably not alone in having a significant investment in their switches) I see the EISY has many plugins so I'm assuming that'll be a life saver(?). What are other set ups/ options? How do you guys have your systems set up and running?

Hi Greg. Thanks for the tips. I tried both but I still don't see why the Lamplinc is triggering in the middle of the night. I'm wondering if it's an old program it still remembers. Is there a way to make sure theres no obsolete programming actually stored in the Lamplinc? (if thats even possible)

Is there a way to see when a device was last turned on? I have a Lamplinc that for some reason turns on in the middle of the night. I cant see it in any timers etc. I was thinking if I could see when it clicked on I could have a better time isolating the issue.

The bulbs all work properly. When I tell Alexa to turn on the device she responds as it should but in the scene(s) it doesn't. It used to just fine so I'm unsure what new interference there is.

I have a few scenes with a LampLinc that doesn't turn the light on. The GUI and the iPhone App both show the device changing as it should but the light doesn't turn on. I tried removing the device from one of the scenes and putting it back in but that didn't seem to reset it. Any ideas would be great

I’ll try that when I have a minute thank you for the tip.

Me too. Easy is solid until I get an issue. Then its like I'm trying to sew a banana 🤣

Hi Paul. Thanks for the reply. I was wondering about that. I’m not sure why the GUI doesn’t find the ISY until I refresh it. Any thoughts?

When I click on the icon to start the GXUI it now says Not Found and when I refresh it finds it. It used to have two options (LAN and something else) but only the LAN shows up now. Obviously I have functionality but I'm not sure if this is the start of something bigger.

It seems my issues are back again. I'm sending my 2314U to Aartech to get tested for replacement if they find anything wrong with it. I have an old 2314S but I know I need an adaptor to use it with my EISY Is this what I want? https://www.amazon.ca/BENFEI-Ethernet-Compatible-Notebook-Windows7/dp/B08KWC7D78/ref=sr_1_3_sspa?crid=1RGF6CZ5PI5TP&dib=eyJ2IjoiMSJ9.cnPCHQf58jiLA44xLX-icWV_nr9ZD9CKXYOZBByfT2ibRKyk8DyLOazxDfAlAAD3XNB7Cbk995y21UQIEMw9hEOwi4P9WYQoZgx4f5hrts9y7kd_sv1kazC_2pZroRnxfieWFQfQoXwCbZm2D1J_DmTuNaRSw5acvJo_40noTWLui605xVfhduE85hEZl-HAO5Pvqw-j_eFwJP8dmkVTgotu4JTyO7jm_MwqAFKB-RDcdIsEuk2BGtVLc9QflEMY1wIF15NJnbrrhX9su4Mo9P6Hq43Y1a3f1uUZaxsZaU8.MdK00S_Rr8y9n2Fl9lmgHU2Ya8aCltC9kD0MY5uvfGs&dib_tag=se&keywords=rj45%2Bto%2Busb&qid=1725638391&sprefix=rj45%2B%2Caps%2C174&sr=8-3-spons&sp_csd=d2lkZ2V0TmFtZT1zcF9hdGY&th=1 (apologies for the double post, internet here is garbage today)

My issue have come back again. I'm sending my 2314U to Aartech for them to test it to see if its the problem. I do have a 2314S here that I can use in the meantime but I need a different connector to hook it up to my EISY. I believe its RJ45 (maybe, I'm not sure) to USB A it looks like. I'm just asking for confirmation that's what I need to try to find online. I'm also assuming it's an Amazon thing? Drew

I can look around. I'm sure theres a laptop somewhere around here that may run 11

Got it. Thanks

I just wanted to reply and say what helped my issue. I'm back up and running after opening a ticket. I rebooted and everything is back. Last time I did this I unplugged both PLM and EISY, plugged in PLM, waited, etc but I must have screwed that up. (yes that hurts to admit) but one thing I don't have anymore is my desktop shortcut. I have this icon I have to click on in my downloads folder Anyway to get the shortcut back?

I'm having the same issues again. I've tried the solution above but it doesn't seem to work. I've contacted Aartech and they've said theres a 2 year warranty on the 2314U but they want to troubleshoot first. I'm not sure what more I can do. Is there anything else I can try? Is there a way I can definitely make sure the PLM is failing? Its only 6 months old.

Unplug the PLM, wait for a minute then hold the power button on the EISY until it turned red. Then release and press again. It'll turn blue and reboot.

Problem solved. Back up and running. I said it to Michel in the ticket and I'll say it here. Great product with great after sales service.

Thank you as always (Geddy and everyone else) I'll open a ticket.

Under Tools/Diagnostics/PLM Info/ Status it says not connected

Is my eisy corrupt? or am I having issues communicating to the PLM?

Mac Sonoma 14.5 I've cleared my java cache as above I've done this When I click it it says 5.8.4 so I'm assuming that's correct When I click on a device in the GUI I get these warnings I just upgraded to the EISY in March and bought a 2413U then.

I run a Mac. When I clicked on the update I see nothing like that. I knew the update was done because it popped up on my phone from the app, not from my computer. how do I clear the cache on the Mac?

My mistake. I got the notification it was ready to reboot (I was impatient clearly) But now I have this I'm not sure where to download that

I ran the update. I still see 5.8.0 I'm not sure where the three check boxes are or how to clear the cache

I'm on 5.8.0 Should I try to Restore PLM? I think I've done it in the past and it wasn't too laborious.