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A/V Alexa voice commands not working

andrew77
in eisy

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This may not be a question for the forum but I've had issues not unlike this before.

Have the EISY, all insteon switches etc. Alexa devices, and a Harmony Hub

I checked and my Portal license is still up to date.

When I tell Alexa to turn on a scene or a device it responds no problem.

Timers and programs all seem to work no problem. I even created a new one and it worked fine.

But when I say "Alexa Turn On Apple TV Downstairs" or Alexa Turn On Blu Ray downstairs

she tells me

"I cant control the apple TV downstairs because the skill is disabled. You can find the skill and enable it again with the Alexa App"

This just started yesterday sometime.

I know I have the ISY skill in Alexa but I didn't want to touch anything before I talked to people that know far more than I in situations like this.

Any thoughts would be great.

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