Javi

UD Mobile subscribes to ISY, so it's possible the subscription request does a query. This would be the same as opening the AC on another PC. The only time UD Mobile requests individual device status is when opening the Node's Dashboard, this is only rest/nodes/nodeId not a query.

Hi @DaveStLou, Nothing has changed. However I just installed tasker and ran a test and it appears tasker is having issues or requires permissions before the intent task is executed. I needed to allow draw over other apps, reboot device, create intent task, backout to main screen, click save (check mark), then go to task and run. I'm not sure which of the steps above fixed the issue but it was likely the permission reboot and saving the task before execution.

Beta 0.144 tldr: Added more program adds/edits, sync required. Bug fixes. Added program rename. Added program move-to-folder. Added UOM 78/79 Unknown value actions (sync required). Added UOM 15 Actions (sync required). Added Status params table and parsing (sync required). Added Program If-Status, If-Control, and Then/Else Wait. Fixed Network Resources for portal inclusion.

Apple has been cracking down on unsecure connections, which explains failed connections on iPhone and not Windows. The links below details some of the CERT requirements for iOS: https://docs.digicert.com/manage-account/configure-private-ssl-certificate-products/ https://support.apple.com/en-us/HT211025

Issue: App does not create Network Resources Node Def when Network Module 21040 is not installed. Portal Module 21075 includes the Network Module, so checks should include both module numbers. Will be fixed in iOS 0.7.8 and Android 0.144. Work around: Until the update is live I believe UD Mobile will still execute the network resource when clicking the icon in the list.

Thanks. Must be a bug in the app, but I can not replicate. Can you please send me a PM with a copy of the UD Mobile backup file (Settings-Tab > Backup).

Thanks, Do you get any errors during synchronization?

Hi @landolfi, Can you please post a screenshot of the error so I can see the screen where the error occurs?

Hi @Rex, Some zwave devices need to be within a couple of feet of the ISY, literally right next to each other, during initial linking. This appears to be the case with many devices which support zwave secure inclusion. Once the devices are next to each other, exclude then include.

Beta 0.143 This is a trial release for program edits with limited adjustments. Add/Edit Conditions/Actions include Schedules, Parenthesis, Program-Comments, Device Commands. Move items within sections by long click and drag. Edit items within sections by clicking the item. More Conditions/Actions coming soon. Add: Programs can be created by clicking the "+" icon at the top of the screen from any program folder. Delete: Programs can be deleted by clicking the edit icon at the top of any program folder then click the program and select delete. Edit: Click the program in the programs list, then click the program icon at the top of the screen. Add If/Then/Else Condition/Action by clicking the Add button at the top of the If/Then/Else section. Saving: Programs are automatically saved when moving an item or after Condition/Action adding/editing.

I'm not sure if it's documented, but has been this way for almost 2 years. It may be related to a zwave improvement. The number should be the same assuming the "User Number" status value is used (not the "Access Control" status value). I don't quite follow your programs, but here is one of mine to send a message when users 1, 2, or 3 unlock the door. Disarm from keypad front door - [ID 009C][Parent 009D] If 'ZW 014 Schlage Door Lock - ki / ZW 014 Access Control Alarm' Access Control is Keypad unlock And ( 'ZW 014 Schlage Door Lock - ki / ZW 014 Access Control Alarm' User Number is 1 Or 'ZW 014 Schlage Door Lock - ki / ZW 014 Access Control Alarm' User Number is 2 Or 'ZW 014 Schlage Door Lock - ki / ZW 014 Access Control Alarm' User Number is 3 ) Then Do Something EDIT: Keep in mind user 0 is automated control or pressing the schlage button to lock the door.

I believe the User number is now populated in a child node name "Access Control", but no longer appears in the main node.

If you didn't change any settings on Polisy, then it's likely your router cannot find Polisy or Polisy still has the previous IP Address. Unplug the router, then power cycle all Ethernet switches, WiFi access points, and Polisy, finally apply power to router so addresses are reset.

Thank you. Anything which helps replicate a crash is appreciated, much easier than trying to isolate issues from Apple's crash reports.

Thanks, this may be a bug. If the backup was from the same mobile platform (iOS, Android), and backup was created with app version equal to or less the version importing the backup, then it should not crash. If you have a copy of the backup which crashes please send to me as a PM and I'll try to replicate. Backup does not contain passwords, or oAuth-tokens, so we will not be able to connect to your system. Backups do contain URLs, UUIDs, Wifi-SSIDs, and node data (names/address/ect.). If there are concerns about the data available in the backup please ask in a PM and I will walk through clearing specific values.

Yes. Each device can have different favorite configurations, there is no synchronization of favorites between devices.

Hi @kenrok1, Currently this is the only way to add favorites, adding from the home tab is on our list. After you set up favorites on one device you can backup and import onto another device, as long as it is the same platform. All iOS devices are compatible with iOS backup. All Android/Amazon devices are compatible with Android/Amazon backup.

Hi @Kentinada, The ISY will work without a PLM, but you may need to manually update to the Z-Wave only firmware or it will remain in safe mode. This is a simple process of downloading the firmware file, then point the ISY to the location of the downloaded zip file from the Admin Console -> Help -> Manually Upgrade ISY.

Hi @borg3814, Please open a ticket as we may need the unique UUID of the device to assist you.

Thanks for checking. There is an additional self check you can perform below but at this point I would suggest opening a ticket. Go To https://www.universal-devices.com/my-account/ and login There is a button for tickets at this site. Optionally click the My Products tab, then click the Modules button on the left side of your ISY. Verify the ISY Portal Module is active. If not active activate the module (Add to Cart). Finally click Manage Modules again and reboot.

Hi @borg3814, I'll try to clear up the instructions for adding an ISY to Portal from UD Mobile soon. The setup flow was intended for new users who have not connected the app to an ISY. So, it is possible something is being triggered incorrectly if ISY was added to Portal then removed from Portal or there is a bug in setup for Polisy. Based on your description it appears the ISY is being added to portal, but the module is not being installed. Until we have a chance to retest the onboarding process please try the following. Add your ISY to Portal, it should now say awaiting approval. Then click manage modules from Admin-Console or UD-Mobile -> Admin Tab. Now reboot ISY from Admin-Console or UD-Mobile, reboot is required for the portal module to be installed. After reboot you must allow Portal connection from Admin-Console or UD-Mobile, this is a security measure which prevents unauthorized access to your ISY. Allow portal connections can be done from Admin-Console -> Configurations-Tab -> Portals or UD-Mobile -> Admin-Tab -> Configuration-Portals. Please note that Manage Modules, reboot, and Configuration Portals will only work from UD Mobile if you have already established a local connection. To anyone else reading this: If the setup flow from the web based Portal or UD Mobile is not automatically installing the Portal Module please open a ticket so we can locate the issue.

The error is that the App is not getting the /rest/config file, which is odd because it request /rest/time before /rest/config and /rest/time appears to have worked. We have noticed that the /rest/time call will accept things like //rest/time and a few other variations. All 3 errors are related. SQL cannot insert as there is no data, is the same reason the features array is empty, and the same reason the current firmware is shown as "NULL". If you can determine the exact character(s) causing the issue we will add an additional check to the app. Adding a network to the app only instructs the app to use the Local Connection settings when it is on that network. This was added as the app can read a WiFi network instantaneously by requesting the current network from the Mobile OS. This check eliminates checking both URLs which could add many seconds at startup. Anyway, just as a test you can select only use local connection, then try synchronization. If it works then uncheck only use local connection and add your WiFi SSID, sync should work again. If sync does not work in the first scenario there is a URL or port issue.

Hi @raymondjiii, The error is likely due to an invalid Local IP Address, maybe an extra space or character at the end of the address/Port. Can you please use the search icon next to the IP Address for automatic population. The app will need the WiFi association. After that check the connection with the button at the bottom of Local network Connection Settings. Do you get an error? Does synchronization succeed?

I see them in the screenshot you posted, but agree they are hard to see. Maybe change the AC colors.

Try clicking the chevron icon to the left of the folder to expand.