smokegrub

Glad to hear that resolved your problem.

Have you tried a soft reset? If so, and the results were unsuccessful, have you tried a factory reset?

I had to air gap two ToggleLincs in a 3-way following a tropical storm.

My zth behaves the same as Larry's.

As you see, Stu has had excellent experience with the Insteon stats. In contrast, I have found them to be the least dependable of all Insteon devices I have and their display is terrible. Personally, I will never own another unless a much improved version is developed.

Stuck the switch back in the wall and will order a 2477D. Thanks very much for the feedback.

Paul, I have a ToggleLinc 2466SW. We are using a meter to see which side of the switch the power comes in on. Having done that, how do we wire the ToggleLinc? The white wire is line; the black is load.

Replacing a switch that controls a light. One wire entering and leaving the existing switch. How do I wire the 2477S?

My neighbor graciously checked things out. First, my IP has not changed. Using the LAN IP for the ISY, he successfully accessed the ISY. So, the problem has been narrowed to remote access. He rebooted the router, and I still can't get in remotely. Somehow, it appears that the setup for remote access is corrupted. In the interim, the ISY is controlling things normally. When I return home I will access the Airport Extreme router and check out things in detail. Thanks for the help. I will report a followup in a couple of weeks.

I will get my neighbor to reboot the router this evening. Thanks

I have to assume I do since I can access the Insteon Camera through the router. Also, the door sensors are correctly reporting their status and the camera is sending motion-activated email.

I am away from home and cannot access my ISY. I had a neighbor drop by the home and remove the power from the ISY and reboot it. I still cannot access it. I am able to access an Insteon Camera at that location so the away IP is correct. I would not think the PLM had anything to do with remotely accessing the ISY--am I correct? Any suggestions as to next steps?

I have had intermittent problems with the zth since the day I installed it. It is the least dependable Insteon device I own. The unit is located remotely and only used to report temperature. In my primary residence I switched to two Honeywell RTH9580W's. They have been fantastic units. Their only downside is that in addition to local manual control they are programmed and remotely controlled using a Cloud-based service. Thus far, no problems. They are easily controlled with an app on my phone from anywhere, Finally, Michel has indicated these stats will be included in the ISY in the near future. They are beautiful stats in contrast to to the zth. I love them.

If you are powering the zth with a dongle, remove the power for a couple of minutes. Restore the power to the device and wait a few minutes for it to update. I have found that mine does this occasionally and since I am not at that location for months during the winter, I placed an ApplianceLinc between the dongle and the outlet. Thus, I can interrupt the power remotely and reset the stat as needed.

Stu, I blew it. I thought only the ToggleLinc and Leak Sensors were affected. Late last night I realized that nothing in the ISY was running. I had to reboot the PLM to get everything working again. I created a lot of unnecessary work for myself because I failed to undertake the necessary analyses before starting to "kick the wheels". Perhaps others will benefit from this post. Thanks for the feedback.

This afternoon, following a thunderstorm, my ToggleLinc (2466SW) lost its link to the ISY (red exclamation point)—it still controls the bathroom fan On/Off manually. I tried querying the device, air gapping it, write updates and restore device. I deleted the device from the ISY and factory reset it 3 times by air-gapping it followed by pressing and holding the set button until the beep ended. Each time I tried linking the device using its address and New Insteon/X10/A10 without success. Nothing has changed in the setup. A few minutes following the storm I also got false wet notifications from 2 leak detectors--9 are in service. I have tested those two leak detectors and neither will report. I factory reset both twice and they will not link. Sounds like a power surge "killed" these devices. Thoughts?

Michel: In the Admin Console window the URL is: https://"my ip"/desc I don't understand your recommendation. The approach I have used has worked flawlessly for years.

They are both Insteon devices.

I tried accessing the Admin Console and rapidly clicking on OK for the two problematic devices. That worked and the Admin Console loaded and did not freeze. Both problematic devices showed red exclamation points adjacent to their names in the device tree. I tried querying each device--no change in status. I tried Restore then Undate--no change in status. I assume I am going to have to wait until I return home and air gap both. If that doesn't work I will factory reset and restore. Any other ideas?

I am away from home on vacation. When I access the Admin Console it proceeds to a screen which says it cannot communicate with a device and hangs at that point. Clicking on the OK button does nothing. Neither does any attempt to use any Console feature except to Quit the app. I can access the ISY successfully using HAD and it says the ISY cannot communicate with two devices. I checked to see if I could restore the devices using HAD but I cannot find that capability. Rebooting the ISY is not possible until I return home. I can access also by MobiLinc. Any suggestions?

Stu: The light switch is interimittent. How do I proceed in bypassing it?

Current Status: Fan (3 Speeds + On/Off Using Pull Chain) Lights (2 Banks of 2; 1 Pull Of A Different Pull Chain Turns Bank 1 On; A Second Pull Turns Bank 1 Off And Bank 2 On; A Third Pull Is Supposed To Turn On Both Banks (Works Only Occasionally); A Fourth Pull Turns Off The Light. Objective: Fan (3 Speeds + On/Off) Lights (Turn On/Off Both Banks Simultaneously) Is it possible to do this with an On/Off KPL and a FanLinc?

Going to remove, factory reset and relink both. Can't do one until a week from now because it is remotely located. Will report back. Thanks for all the help.

Perhaps so, but doesn't it seem unlikely that both would be defective and behave in precisely the manner? Plus each is on a separate ISY. The heartbeat node in both indicates that the heartbeat is always on. Unless, of course, the fact that it is always on does not mean the signal is being sent continuously.

Techman: I have done that. Do you know if there is a way to set the time interval for the device to report heartbeat?