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Try removing and re-inserting the micro-SD card and the re-start your ISY.

Have you tried factory resetting the unrelated switch?

Try a factory reset on the remote and then add the remote back to the scene.

Hi Larry, I just realized, that's exactly what I did. Sometimes explaining my problem to others, makes the everything more clear in my mind. Thank you!!

I installed a Fanlinc and six button Keypadlinc on a ceiling fan/light. The fan and light were both being powered by one black wire coming from the switchbox. The fan and light have separate load wires. Here's how I wired them: Keypadlinc: Black wire - line Red wire - to the load wire going from the switchbox to the light/fan White - Neutral Fanlinc Black wire - to line wire coming from switch box. White wire - Neutral Red wire - Fan load Blue wire - Light load The issue I'm having is, the lights flicker when just the lights are turned on. When the fan and lights are both on, the lights' don't flicker. If I would connect the light load wire to the line coming from the switch box and not use the fanlinc for the light, would that stop the flickering? Or is there something else I should be considering? Thank you!!

Check this out.

Have you tried the new ISY Launcher? Here's the link to it.

Is your wife attempting to connect locally through MobiLinc or the Admin Console?

It's a module that is purchased from UDI and added to your ISY. However, if you are using the MobiLinc portal you cannot use the ISY portal too. it's one or the other.

ISY Portal allows seamless remote access without port forwarding in the router.

Can you reach the ISY through the UDI portal?

Tom, Which mobile app are you referring to when you say, "my mobile app can't access anything there"?

I use similar programs with Elk and Z-Wave locks and it works well for me.

Yes, they do. Sent from my XT1650 using Tapatalk

Add a "Wait" to your first line in the "Then" Sent from my XT1650 using Tapatalk

1. Log into your Isy Portal 2. In the "Select Tool" drop-down menu select "Connectivity". 3. Then select "Amazon Echo". 4. Then click on the 'Device" tab in the "Add" ribbon. 5. Select the devise you want to add from the drop-down menu.

Did you add the new device to the Amazon echo device list in the Isy portal?

Would a Routine work for this?

You need to turn on Telnet in your device manager on your computer. If you Google turn on telnet windows 10 you will find the instructions. Sent from my XT1650 using Tapatalk

You can also use Polyglot, https://forum.universal-devices.com/forum/111-polyglot/ and a Raspberry Pi to control these devices. There are node servers in the Node Server store for each of the lights you mention. here's a great video on installing Polyglot on a Raspberry Pi. https://forum.universal-devices.com/forum/111-polyglot/ I use this method for Lifx and other node servers it works very well.

If you are using the Mobilinc portal, you cannot use the UDI portal. It needs to be one or the other. If you choose the UDI portal you can still use Mobilinc by connecting to your ISY and not using the Mobilinc portal.

Did you add the new devices to Alexa in the ISY portal? Sent from my XT1650 using Tapatalk

It seems as though you have the Isy portal for location "B" associated with your location "A" Amazon account. Sent from my XT1650 using Tapatalk

It seems that at some point you connected your Isy portal for location "B" to your Amazon account for location "A". I would remove the Isy Smart Home Skill from the Alexa account for location "A". After it's removed, I would add that skil back and make sure that it's linked to the correct Isy portal account. Then discover devices and make sure the devices from location "A" are discovered.