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Did you add the new devices to Alexa in the ISY portal? Sent from my XT1650 using Tapatalk

It seems as though you have the Isy portal for location "B" associated with your location "A" Amazon account. Sent from my XT1650 using Tapatalk

It seems that at some point you connected your Isy portal for location "B" to your Amazon account for location "A". I would remove the Isy Smart Home Skill from the Alexa account for location "A". After it's removed, I would add that skil back and make sure that it's linked to the correct Isy portal account. Then discover devices and make sure the devices from location "A" are discovered.

When you log into Amazon account "B" does it show the Echo devices at that location correctly?

Sign into Amazon account "B" and compare the devices in the two accounts.

It appears you are logged into location "B" from location "A" and your location "A" dots were added to location "B". Try signing out of the current Alexa account you are logged into on your computer and then sign again making sure you are signing into location "A" Amazon account.

I would log into Amazon Alexa for location "A" from your computer and forget all devices.. Then discover devices from your computer. Let us know what location the devices are discovered from.

Do any of your devices, groups or scenes show up when you click on "Smart Home"?

When you sign into your ISY portal for this account do your devices show up in the Amazon device List?

Are you getting this information on your smartphone app or on your computer?

Have you logged into your Alexa app on both your computer and smartphone using the same Alexa account? Sent from my XT1650 using Tapatalk

That is exactly how I had mine set up and it no longer works as it did before. As Benoit stated, there are work arounds, but I didn't find those to be a good solution for me. They may work for others though.

@Mango here's the response from Benoit as to why scenes no longer work with groups. This is the expected behavior. ISY scenes do not have a status. When Alexa queries the "device", the skill knows it's a scene and will return an error as the status is unknown. This is the drawback to exposing scenes as devices. Regarding the turn off not working, it's also expected. If Alexa think it's off, when you press the button, it will send a turn on. But after turning it on, it queries the status... which returns an error. So it is considered off. If you would like a work-around and get a status, you could wrap your scenes inside a program. Programs do have a status. So if you use Alexa to turn on a program, which turn on the scene, then the status returned will be on (program status will be true). But, if the scene is activated outside the scope of the program, or if your light is manually turned on/off, then the status of the program won't match the device. You could go a step further by adding an if your program. Example: If device is not off turn on device else turn off device. This way, the program status will always reflect the status of the light. Benoit

This thread solved my r "could not retrieve file /conf/11.prp" problem.

You might try forgetting both basement light entries in the Alexa web app and Alexa smartphone app. Then identify the basement lights as a light in the Alexa category in the ISY portal. Then rediscover devices. Sent from my XT1650 using Tapatalk

You may want to read through this thread. Benoit gave a very thorough explanation on why I was experiencing the results I was using scenes in Groups and Routines.

Benoit, I appreciate the explanation. the smart phone app behavior is not an issue for me because I rarely use it.It was nice to be able to walk in a room with 3-way switches and say turn on the light. Thanks again!!

I have three scenes consisting of 3-way switches. They have all been set as device/light in Alexa category in the ISY portal, forgotten in the Alexa web version app and then added and show up as devices, and show up as devices in the Aleax smart phone app. If the lights are off I can turn them on with the smart phone app. However, the smart phone app does not show them as being on and I am unable to turn them off with the smart phone app. The only way I can make them work in a group is ask Alexa to turn the group on to a brigtness percentage and turn it off to 0 percent. They do work in routines. Insert other media

I see the on/off button. When I press the button I get an error message and the light does not turn on. Sent from my XT1650 using Tapatalk

Yes. Sent from my XT1650 using Tapatalk

I am still unable to control them with the app, group or routine. Sent from my XT1650 using Tapatalk

@bmercier I already had it set up as you instructed so they were not in the scenes. Sent from my XT1650 using Tapatalk

@bmercier I have the scenes set as you instructed and still unable to control them via the app, group other routine. What else could I be doing wrong? Sent from my XT1650 using Tapatalk

My problem is with scenes for 3-way switches. Alexa can't control them now in the Alexa App on my phone or when they are included in a group or routine when previously there was not a problem. Thank you.

I'm experiencing the same thing as Goose66.