someguy

so do you then reimport the new link table into the ISY? (If so, would you expect the next time that you click "Restore PLM" that it would re-duplicate the links?)

On this question: How about a device that doesn't have a link record? Is there a way to get one in the PLM without "Restore PLM"? will removing it from ISY and then re-adding it be expected to work if I haven't reached my maximum number of link records?

I have solved my problem with my ISY not knowing what buttons I am pressing on my 8 button KPL. I did this by deleting a number of scenes and then doing a "Restore PLM". I've read the other discussion and I have some questions: 1) Is the process of "Restore PLM" as delicate as "Show PLM Links Table"? (i.e. will insteon traffic screw up the restore process?) 2) How does the "Restore PLM" prioritize what it restores to the PLM? (i.e. are the latest added scenes left out when it fills the PLM) 3) Is there a way to add a PLM record to the PLM without using "Restore PLM"? 4) Is there any better way to count and compare links? Looking through hundreds of links for a certain insteon address is cumbersome. 5) Are there plans to make a PLM that holds more data? kind of ridiculous that it only holds 992 (or so?) links. (If no, then can we hereby put in a request?) btw: I do very much appreciate the help. My KPL is working now. Much obliged, sirs

okay, after running the PLM link table again, I came up with this: I understand that 992 may be the maximum number of links. Despite the fact that my KPL is on the list here (1C.8C.74, which is my other 8 button KPL) when I press the KPL buttons (I've tested them all), the ISY doesn't know the status of any of them until I "query" the KPL with the ISY. Any thoughts?

(yes, I'm still working on this. it has been a busy week and thanks, LeeG) I keep running the "Show PLM links table" and usually get 500-700 links. When I look through them all, I find NO links that have the address for the Keypadlinc that is giving me trouble (1D.99.7F). I've tried removing the KPL from ISY and then re-adding it and my PLM still doesnt seem to get the link record in there. I can't help but to think that my ISY is to blame, he's handling the transaction between my KPL and my PLM, isn't he? As far as number 4 (above), I don't think that this is the issue, because I have two other insteon devices on the same circuit and both of them aren't having any problems. BTW: one of them is a 6 button KPL and it works fine and it DOES have a link record in the "Show PLM Links table".

Okay, still having problems. I deleted a number of scenes and my number of links is now down to about 500. I did a "restore PLM" and my ISY still doesnt get status updates from keypadlinc button presses. (just in case that isn't clear, when I press buttons on the keypadlinc, nothing happens to the ISY on/off status for the button until I Query the keypadlinc) I still think it is a bug. After deleting the scenes and doing the "restore PLM", I get this:

Okay, thank you very much. I'll give that a try. So is it purely scenes that are taking up links? Are scenes with more members or responders taking up more links than others?

How many is full? smarthome says that 1023 is the number of links that the PLM holds? If this is the problem, then how do I fix it? just get rid of some scenes or something?

It is a brand new 2413S. I am rerunning the counts now.

What do you think is he solution?

by the way, I upgraded to 3.3.3 and it didn't fix the problem.

Here is my PLM count.

this doesnt seem to be the problem?

Okay, I got the replacement keypadlinc from Smarthome today and Linked it with ISY. It does the same exact thing. It does NOT report button presses to ISY. The only way that I can let the ISY know the status of the keypadlinc is to go to ask ISY to query it. This must be a bug. I am trying to get ISY to run programs based upon keypadlinc button presses. I need to say that the two 6 button keypadlincs DO report to iSY and work properly. It is these two 8 button ones that don't work properly in this manner. I think this may be a bug with ISY. I am on ISY 3.2.6

I actually did a factory reset and restore which didnt work. then I removed the device, factory reset it, then reconnected it to ISY and then it still didnt work. I'll see what the new unit does when I get it later this week.

okay, Sanity check verified that this is my PLM. I did a "Restore PLM" and nothing is changed. The only way that the ISY knows that I pressed a button on the keypadlinc is if I query the keypadlinc with the ISY and see the change. When I talked to Smarthome about trading out the keypadlinc, the guy said that I needed to have the insteon button as part of a scene for the ISY to know that I pressed the button. It is part of a scene as a responder only. I'm not sure if that helps any. I've got a new unit on the way from smarthome. I hope it works. I appreciate any other ideas.

v3.2.6 ISY My link table looks okay:

also: I can switch them to toggle mode and get all of them turned off at the keypad, and the ISY won't know what I've changed them to until I query them.

I have an 8 key keypadlinc that was working well earlier and I was changing some names of buttons, etc. Now it won't work. Here is what I mean: 1) ISY can query the load button and gets it right. 2) I can change the buttons from toggle to non-toggle. 3) I can control the led backlights. 4) When I press the button (with "Non-Toggle ON" setting), the readout in ISY still says "OFF". I've tried factory resetting and then "restore". I tried removing it completely from ISY, then factory reset, then reassociating it and then starting all over and it still doesnt work. any suggestions?

I had some more intermittent trouble getting in to my ISY remotely again this morning. It was giving the same errors, but after three or four tries, it worked. I checked my IP Address and it has not changed for months or longer. Does this still sounds like a dynamic dns problem? If so, what is the work-around?

when I was getting those errors, the admin console would open up with no data in it and the errors overtop. I tried getting in again now and it works fully and normally. does it still sound like a dddns problem?

Java version 7 update 5. not sure on ISY, but within a few months old version. can't access it now to find out.

I am trying to access my ISY and I get these errors: XML Parse Error https://url.com:443/desc then after I click okay on that, it says: Socket Open Failed java.lang.NullPointerException suggestions?

so a keypadlinc that is already associated with an ISY would need to be removed, then the buttons changed and then reassociated with the ISY and then the ISY would recognize him/her for who he/she is?

I read that a 6 button can be changed to an 8 button keypadlinc. And vice versa. 1). How do you do that to the switch? 2). How do you get isy to see 8 buttons/nodes instead of 6 or vice-versa?