jgcharlotte

Yes, I'm SURE automatic DHCP is selected! I was having massive DNS problems with internet before they changed out the modem/router, haven't made any changes in the computer and DNS is fine now. I'll check.

I just did a full restore after changing routers and now my portal is not working. Says 'registered' and 'offline'. I'm using all default network configuration, since customizing it is what got me in trouble in the first place. Is there something else that needs to be done? It looks like it should work based on the Wiki article; the ISY is in the portal, but showing offline. If there is any connection, I also can't sync my clock to pool.ntp.org. I get: Thanks!

Thanks Michel, yes, I reset and restored. The restore went seemingly perfectly except the backup was a few months old, so I have some updating to do. Thanks again.

I'm not that organized LOL.

I don't even know why I used it. Actually, on my old ISY26 I used 160, so when I replaced it, I used 161 so I'd remember!

Correct. It give 'invalid URL' Many thanks for the help! I guess it just wasn't meant to be!

Sorry, I meant to write .161. That is definitely the address I put in finder manually. Anyway, with paper clip in hand, I put the old configuration out if its misery. The restore looks like it went well, the error I'm getting are expected due to the fact that my last backup is March. So I have some devices to change and some programming to do. It was acting kind of weird lately also. One program that was only supposed to run on Wednesday IF a flag was high was running every day. And some of my light controls were turning OFF when they were supposed to turn ON, ie occupancy sensor in my office. But of course I couldn't get into the ISY to figure out what was going on. Anyway, thanks all for the help, sorry the advice did not do the trick. I will repeat 100 times: "I will never assign a static IP in the ISY ever again".

Well nothing worked. I guess its factory reset and that will probably open up a whole new set of problems LOL. With only my computer and the ISY plugged into the old router, I cannot get into the ISY with finder, even doing a manual add http://192.168.0.1 or http:192.168.0.1/desc. Just get 'not found'.

Yes, this is exactly what I want to do. Just get in there with the old router and change to DHCP. If this doesn't work, I guess my last option before total factory reset is the PUTTY connection.

Yes, this is my old router (actually two routers ago). i want to get into the ISY, change to DHCP and that's that. The DHCP in my new router sets the entire address, not just the .xxx at the end, correct? My new router:

So confused. . . . I was sooo sure the ip was 192.168.1.161. But when I powered up my old router, it shows up as 0.161, along with the two computers on this switch, which are 1.x. The gateway of the old router is 162.168.1.1. snapwerxedit is the computer I am on, snapwerxlaptop is a computer on the same switch, If I ping 0.161 it says it is 'not unreachable'. But I can't get on to the ISY with the finder or the UI directly with the browser. I should be able to, no? I finally found in my new router where to add a reserved address, but it won't take 0.161, I guess because everything is 1.x. It will take 1.161, but of course that does me no good. This is where my limited networking knowledge falls flat.

So if I power up my old router with my computer and ISY connected to it, do a release/renew on the computer to pull an IP from the DHCP server, I should be able to connect to the ISY, correct? It worked before with the static IP in the ISY. Then I can change the ISY to DHCP. I originally set the static IP on the ISY so I would always know where to find out with my phone, but I've been using the portal, which doesn't care.

I'm sorry, my comment re gigabit port was referring to paulbates comment that if I have a gigabit port on my computer I don't need a crossover cable to go in via ethernet. It looks like I have two ways to get in, USB and ethernet.

Gotcha. It is a gigabit port. I don't guess it will hurt anything to give it a try. So just any straight cable and it will sense that it needs to be crossover and switches? I assume I can disconnect the PLM if I am just going into config settings on the ISY.

Excellent, thank you. I should have one in the huge pile of cables that I have.

Thanks Michel. It may be as simple as getting into the ISY using static IP in the old router and and changing the ISY to DHCP, so I'm going to try that first. If it doesn't work I will submit a ticket. Thank you!

Oh I know they are wired differently. I was thinking that crossover cables are always yellow to differentiate them from the standard cable.

Are all crossover cables yellow? There is one on my CPI Security camera server I could borrow. I think I'll try the 'fing' also.

Ok, so here's a thought. I still have my old Netgear router from two routers ago, that had the ISY set up with the static IP of 161. I should be able to plug my computer and ISY into that and get into the ISY to change to DHCP, shouldn't I?

Yeah, that's what I was kind of thinking, too. ? Backup is pretty recent.

Did both. Tried a different port and a different cable. And I think I rebooted everything each time.

Aha, yes, I forgot it is in the portal. I thought it would be on a sticker or something on the ISY but it was not. But alas, I cannot add anything. Arrggg. And it is not listed. Ends in .44

LOL many, many times!

No luck. Got into the router, nothing showing up.