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Geddy

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Posts posted by Geddy

  1. @mdecou I agree with @Techman that I don't think the Zooz 800 is supported due to it being the 800 series z-wave controller, but I'm not 100% certain. You might want to open a support ticket to get that confirmed or not.

    However, I know the Zooz 700 was supported (at least I recall a lot of people reported using that in the Polisy time before Z-Matter was available). 

    What firmware are you running on the Polisy? At one point connecting the USB hub also needed the "Z-Wave Support" checkbox checked or selector to "ON". I'm not sure if that's been replaced now that Z-Matter is available. Open admin console, click on "Configuration" tab. In the "System" area what do you have showing for "Z-Wave Support"?

    202406-Config-Sys.jpg

    I'm on an eisy running IoX 5.8.3 and my options are dropdown with Auto, On, Off as options. I have a Z-Matter dongle attached and both my Zigbee and Z-Wave are "on". 

    To check with UD about the 800 usability start a ticket here:   

    https://www.universal-devices.com/my-tickets

     

  2. 34 minutes ago, Burgtorf said:

    Are there any easy changes required to switch to the 2413u? 

    Should be as easy as following the replace modem process in the wiki.

    https://wiki.universal-devices.com/ISY-99i/ISY-26_INSTEON:File_Menu#Replace_Modem_(PLM)

    Knowing that many have done this with the release of the eisy there have been a few posts of issues they faced. I would expect those that didn’t have issues just don’t post. 

    Since you just replaced the PLM if you didn’t have issues then it should be the same process, but plugging in the USB PLM. As always UD is available for support if you run into issues. 

    https://www.universal-devices.com/my-tickets/
     

  3. @armymutt having never attempted this I’m not 100% sure, but…

    With admin console (and UD mobile) CLOSED try a restart of the plugin in PG3x web UI.  Once the plugin restarts see if the nodes changed.

    Since the Hue plugin is not recently updated it might not update the node names easily and they might need to be to be deleted from the plugin and restarted to bring them back in on the PG3x side. 

    Once you confirm the node names changed in the plugin you can open admin console and it might update the nodes in admin console.  Then be sure to also run a sync on UD Mobile to get the node changes synced there. 

     

  4. 16 hours ago, Bill Morrow said:

    I was unable to find it again. It was posted by Thanatar on Dec 16, 2016.

    Try a Google site search. A post that long ago has been auto archived. The site search on the forum page doesn't find archived posts, but Google site search should. Might need to play around with the keywords you're looking for.

    Just so it's noted here...what Firmware area you using? Also make sure you confirm that the UI for admin console matches the firmware (help -> about).

     

  5. 2 hours ago, johnnyt said:

    I've read in a few posts related to the plug-in that a power outage requires that eISY/Polisy be rebooted to get the plug-in to talk to Hue bridge again.

    I use the plugin with my eisy (so on PG3x) and have not had this issue. However, we don’t get that many power outages (thankfully). Perhaps the issue is more network related than IoX/PG3 related.

    2 hours ago, johnnyt said:

    Is there an IoX command to reboot eISY/Polisy, or perhaps a way using network resources to send "shutdown -r now" to the eISY OS?

    From what I’ve seen commented in the past there is NOT a way to reboot after power loss. Some that want(ed) a way to reboot the eisy just had it on a WiFi plug and did a hard power cycle if they weren’t local. Kind of risky (IMO). 

    I don’t use any motion sensors so can’t tell you if they would work without the hub or how the system handles them through the hub. But for lights the plugin works as expected without any issues. I must be lucky. Of course basing issues only on posts here is very slanted…most that don’t have issues really have no reason to post. So only the problems are (mostly) seen here.

  6. Perhaps more details might be helpful. 

    Log into PG3x and download the current log package for the plugin. Then change the plugin logging level to “debug” then restart the plugin and allow it to stabilize. Then download the log package. I’m sure the developer would want that to try to help diagnose. 

    If this has been an ongoing issue it might be better to open a ticket with UD to see if they can troubleshoot with you and the developer and the underlying systems. 

    https://www.universal-devices.com/my-tickets/

  7. 23 hours ago, astark said:

    Please keep in mind I am a newb at this so that more basic the better!!

    I agree with @DennisC, if you’re “a newb” then SSH would be my last attempt at doing this. 

    is your eisy able to be close enough to be wired into your router rather than using WiFi? I would usually suggest a wired connection if at all possible (one less “unknown” to deal with if/when you have issues). 

    UD Mobile is able to handle the WiFi (or wired) connection, but I’m not 100% it would connect without a WiFi password since 99.9% of networks should have passwords. 

    If you have attempted to get it to connect with UD Mobile and it doesn’t work then you might consider opening a support ticket to see if there is a way to “force” it to connect to an unsecured WiFi network. 
     

    https://www.universal-devices.com/my-tickets/

  8. @andrew77 

    My first steps would be to check on the admin console and controlling devices. I would then review the program/summary tab to see if programs triggered when was their “last run” time and what is their “next run” time? Then, I would attempt to run the “if” or “then” of your programs.

    If you have issues when using admin console then check these trouble shooting tips from the wiki:

    https://wiki.universal-devices.com/Main_Page#INSTEON_2

    If things work as expected with the admin console controlling devices and programs then it’s more than likely something with UD mobile and Echo. 

  9. @awysocki eventually “ZMatter” will include the ability to control matter devices. UD just hasn’t released the Matter ability yet. They’ve posted that it is still in the works, but no timeframe given for when it will release. 

    Currently ZMatter can control Z-Wave and Zigbee devices. 

     

  10. 4 hours ago, RLandsborough said:

    I was hoping for an exact temperature from the manufacturer.

    If you want/need something from the “mfg” you’re best bet is to open a support ticket to ask the question directly with Universal Devices.

    https://www.universal-devices.com/my-tickets/

    Since we are just like you (users of the devices) we don’t know any more than what’s available on UD’s site. 

    My general idea would be that most consumer grade electronic devices don’t typically operate well above 100F. Just from checking a few devices I found by looking up online. 

  11. @4481hoods odd place for it to be. What OS are you on? I’m on iOS and UD mobile version 1.1.64. It’s in the top right of the main “Home” are as I posted above and available on the top right of “My Devices”, “My Programs”, “Variables”, and “Network Resources”. If you only found it in one place maybe you’re on Android or different version. I’d be surprised if it got moved to only ONE area. 

  12. 8 minutes ago, 4481hoods said:

    Unable to sync ud mobile, no option available. 

    I think this moved recently. On the home tab click the three dots on the top right and synchronize should be there. 
    IMG_0178.jpeg

  13. 1 minute ago, LFMc said:

    Thanks, local DL worked

    Excellent!

    For the errors you're seeing you might want to power down the ISY994 and the PLM. Then plug the PLM first for about 60-90 seconds then plug in the ISY994. If you haven't power cycled since the power came back on it's possible the PLM wasn't fully active before the ISY994 tried to initially communicate to devices and it's just goofy. Depending on the storms it's possible you took a surge to the house and could have knocked the PLM out of commission. But I'd try a clean power cycle first before assuming it's dead. 

    But 7 years on a PLM is good, all things considered. 

    Once internet comes back try to go back to the IoX Launcher method. The admin.jnlp is a good fallback in a pinch (like this), but if you use the "cloud" connection method in the IoX Launcher option it always assures you have the correct UI for your firmware. 

    Good luck!

  14. @FerventGeek 

    I just want to ask and confirm...

    Are you currently using an ISY99 (as your text says)? Or are you using an ISY994? There's no migration path from ISY99 as those were discontinued ages ago.

    The old ISY99/994 cannot use the USB PLM so you can't set it up with your existing device.

    For the rest, you might be causing issues and a lot of extra work trying to change from serial to USB based PLM, but I think it can be achieved if you follow the directions and perform the PLM replacement process along the way.

    Mobilinc portal will not work with eisy so will more than likely break what you've got. But I don't think it worked with Polisy either so not sure what you're doing with it. You've probably got it directly feeding to the old ISY (99 or 994?) device rather than IoX on the Polisy.

    There's no migration from PG2 to PG3 as it's a completely different system. So more than likely most of those integrations will be lost and need to be purchased and setup in PG3x and set back up any scenes and programs you have for them.

    First and foremost, in the ISY99/994 device right click on the ROOT program folder and select "Copy Folder to Clipboard". Then paste that into a text editor (for Windows use Notepad). DO NOT USE A PROGRAM LIKE MICROSOFT WORD! This will give you a full (text) copy of all your programs so you can set them up following getting the eisy/PG3 system up and running.

     

  15. @LFMc when running the "start.jnlp" file it is trying to connect to UD's site to download the IoX Launcher. If you've got the IoX Launcher icon on the desktop it should open without the need for internet. Then make sure you use the "local" option to connect to your ISY994. 

    What computer operating system are you using? I think you're running something other than Windows (if I recall).  Typically, (speaking as a windows user) "start.jnlp" is only needed ONCE to install the IoX Launcher icon to the desktop. Then all you click/run is IoX Launcher. 

    Rather than using the start.jnlp file you could attempt to use the local admin.jnlp downloaded directly from the ISY994.  I forget on the ISY994 if you need a port or not, but try:

    http://ip.of.isy.994/admin.jnlp

    If that doesn't do it add a port :8080 or just :80. 

    Then run admin.jnlp and it should get you in.

    Otherwise, if you've got a phone you can use as a hotspot to get internet on the computer for the start.jnlp to run that would be an option to at least try to get IoX Launcher back on the desktop.

    @Techman - funny suggestion of downloading IoX Launcher if he doesn't have internet!

     

  16. @K-bert good to hear it's being put out to others to try to pick up and maintain. Hopefully somebody will be able to take it over and get the additions you're looking for.

     

  17. @epete you might be better off opening a ticket and asking UD directly about this. It's been a while since most were changing from the internal card to the USB enclosure. I seem to remember many snapping the card to get it to fit. But you'd be best served working directly with Universal Devices on that process. They aren't able to monitor the forums as much as they did in the past so open a support ticket and get your answer quickly. 

     

    https://www.universal-devices.com/my-tickets

    Try to post back to let us know what they suggest and what you end up doing (and maybe sharing pics) to help others that might have this same situation. 

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