steve cougar Posted July 31, 2013 Posted July 31, 2013 I want to replace several old lampLinks, 2456D3, with the new Dual-Band LampLinks, 2457D2. Can this be done through the "Replace" function? I've added the new Dual-Band device but don't see it listed as a possible replacement. What a PITA this is going to be if I have to manually go through all the scenes linked to my older devices! Thanks for any help!
bsobel Posted August 4, 2013 Posted August 4, 2013 I could swear when I replaced my last one with a dualband I got the option to use replace device. Are you running the latest software?
Michel Kohanim Posted August 4, 2013 Posted August 4, 2013 Hi bsobel, Thanks so very much for the feedback. Steve contact our support and we figured out the issue: most of Steve's devices were added with brute force method and thus had 00 for firmware version and thus all the issues. With kind regards, Michel
vbPhil Posted December 10, 2014 Posted December 10, 2014 I'm having the same issue as Steve where I want to replace an older Lamplinc 2456D2 with the newer 2457D2 types. When using the Replace Device menu option the 2457 is not listed. I'm running version 4.2.18 ISY software. I'm not sure what is meant in the above post by "added with brute force"? I'm pretty sure I always add new devices thru the ISY "New Insteon Device" menu choice. Is there more information on this topic that can be posted or does this always require a support ticket? I was also curious on what would be the process of replacing a device manually, are there any shortcuts to use? thanks -phil
Michel Kohanim Posted December 10, 2014 Posted December 10, 2014 Hi Phil, I cannot find any 2456D2s in our device list. Do you mean 2456D3? If so, you should be able to switch the two. Please make sure your UI version is also 4.2.18 (Help | About). With kind regards, Michel
vbPhil Posted December 10, 2014 Posted December 10, 2014 Yes that is the correct device. In fact, I have many old Insteon devices from SmartHome that have been in my system for years. I started incorporating them when Insteon came out and I replaced my X10 system. Hopefully the ISY software will do the replace device function with them. I'm fairly sure that when I added them ISY was able to detect the device type and configured it in the system appropriately. My ISY About screen is attached to this post, it is version 4.2.18. The ISY device type label as viewed for the device is also attached to this post. Here's the link that tshows the data sheet for this device on the SamrtHome web site. It's discontinued now. http://www.smarthome.com/insteon-2456d2-lamplinc-dimmer-2-pin.html
Michel Kohanim Posted December 11, 2014 Posted December 11, 2014 Hi Phil, Thank you. The problem was the naming convention. Looking at the code you should be able to replace 2456D2 with 2457D2. As a matter of fact you can interchange any of the following: 2456D2 2856D2, 2454D, 2474S, 2475D, B2457D2, 2457D2X, 2457D2X_SP So, can you please send me a screenshot of your 2457D? With kind regards, Michel
vbPhil Posted December 11, 2014 Posted December 11, 2014 Well.... asking me for a screenshot of my 2457D2 revealed to me that it's actually labeled as a B2457D2. I have 4 of these devices in my system and they are all B's. From the Topology report they show up like this. (B2457D2) LampLinc BiPhy v.3B(B2457D2) LampLinc BiPhy v.41 Screen shot for one of them is attached. I took a screenshot for what I see when I do a replace device on the 2456D2 and you can see that the B2457D2 does not show up. You can see from the screen shots that the 2456D2 named; LR Table Lamp and the B2457D2 named OFP_Desk are both listed under My Lighting and are not in any folders. However, the B2457D2 is currently assigned to scenes. Could that be preventing it from showing as a valid replacement?
Michel Kohanim Posted December 11, 2014 Posted December 11, 2014 Hi Phil, Quite strange, Can you right mouse click on B2457D2 and see if 2456 shows up? With kind regards, Michel
vbPhil Posted December 11, 2014 Posted December 11, 2014 The 2456D2 does not show up when right mouse clicking the B2457D2. See attached photo.
stusviews Posted December 11, 2014 Posted December 11, 2014 All seven of my dual-band LampLincs show up as B2457D2.
Michel Kohanim Posted December 12, 2014 Posted December 12, 2014 Hi Phil, Thank you. I just do not know what to think! Can you please let me know what URL you use to access ISY? With kind regards,Michel
vbPhil Posted December 13, 2014 Posted December 13, 2014 http://192.168.1.104/WEB/had.htm http://192.168.1.104/admin
Michel Kohanim Posted December 15, 2014 Posted December 15, 2014 Hi Phil thank you. Can you please try http://isy.universal-devices.com/994i/admin.jnlp? If this also fails please do be kind enough to: 1.Change your username and password to admin/admin 2.Backup your ISY 3. Send an email to support@universal-devices.com with the link to this post and attach the backup With kind regards, Michel
vbPhil Posted December 15, 2014 Posted December 15, 2014 Using that link didn't yield any different results. The 2456D2 still did not show the B2457D2 as a replacement device. I sent my backup file to support. thanks, -phil
Michel Kohanim Posted December 16, 2014 Posted December 16, 2014 Hi Phil, Thanks. It was in my junkmail. I'll take a look and let you know. With kind regards, Michel
vbPhil Posted December 20, 2014 Posted December 20, 2014 So after some back work with Support the issue for me was resolved. The issue is that your BiPHY lamplinc has "sense" and thus a controller whereas the 2Pin is only a responder. We cannot replace these two with each other.... To recap. The newer Smarthome B2457D2 Lamplincs are responders and controllers whereas the older 2456D2 Lamplincs are just responders therefore the ISY can not perform a replace device with them. thanks to support for all the help.
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