When I open the event viewer to display the event log and then Right-click / zwave / Show information in event viewer / Network details, I used to get a report of what devices this selected device can see...

 

I say 'used to' - because it's not working now....

 

Whatever device I select - I get an error popup:

 

..and the event log logs:

Sat 01/23/2016 21:23:47 : [ZW-SHOW         ]  Installed Z-Wave firmware does not support displaying neighbor information

My zwave firmware is (I believe) the latest current:

 

My ISY is at 4.4.2:

 

Anyone else seeing this? Is it unique to my install or a bug in 4.4.2?

Edited January 24, 20169 yr by MWareman

I have an ISY installed in two locations and I can confirm that this works for me (information is displayed). I'm running 4.4.2.

 

Dennis

Works For Me

 

Same firmware version, but bootloader is 1.0.3 for me.  ISY firmware is 5.0.2.

Hello MWareman,

 

That's quite odd. I am sending this to Chris for more information.

 

With kind regards,

Michel

Hello MWareman,

 

That's quite odd. I am sending this to Chris for more information.

 

With kind regards,

Michel

Sounds good. Thanks!

Following up.  Thanks again to Michel (and Chris)!

 

According to Chris:

 

 

 

 ‘Installed Z-Wave firmware does not support displaying neighbor information’ message only appears if one of the command classes we need is not supported in the Z-Wave firmware loaded on the dongle.  We query the dongle at startup for the set of command classes it supports, so I suppose it’s possible that query is failing and thus, we (ISY) think it doesn’t support the command class but actually does.

 

I had performed a soft reboot - but that hadn't solved it.  A hard reboot later (power off and back on) solved the issue though. Just in case anyone else sees this.

 

Michael.