someguy Posted October 28, 2017 Share Posted October 28, 2017 I was changing some of my TLS settings to try to fix my weather data (still working on it). I changed them back to 1.2 and "all" but my "portal integration" in the portal tab of my isy Admin console says "offline" and "registered". any suggestions as to how to get it back online? Link to comment
someguy Posted October 28, 2017 Author Share Posted October 28, 2017 I just got this email: Dear customer,We are receiving requests from your Amazon Echo, however your account is not authorized to use the ISY 00:21:b9:00:fd:35. In order to use your Echo with this ISY, please login to my.isy.io and make sure that this ISY is authorized in your account. You may have to go to the admin console, under configuration/portals, and click Approve.For more informations, please refer to the ISY Portal Installation Instructions.With kind regards,************************************************* UDI Sales Store: http://www.universal-devices.com/sales/products Information (Wiki): http://wiki.universal-devices.com Information (Forum): http://forum.universal-devices.com Like us on Facebook Follow us on Twitter (p) 818.631.0333 (f) 818.436.0702 http://www.universal-devices.com*************************************************AUTOMATED SYSTEM: Do not reply to this email the only option inside "configuration" "Portals" is a button that says "refresh" and nothing happens when I click it. Link to comment
paulbates Posted October 28, 2017 Share Posted October 28, 2017 Mine has been showing offline on the portal and my.isy.io since about 11est this morning. There's a main window tomorrow morning, so I don't think its that. Paul Link to comment
someguy Posted October 28, 2017 Author Share Posted October 28, 2017 I figured it out. When I adjusted the TLS settings in the Dashboard, I had clicked "verify". I had to uncheck that. thanks and sorry for crying wolf. Link to comment
paulbates Posted October 28, 2017 Share Posted October 28, 2017 I just got this email: the only option inside "configuration" "Portals" is a button that says "refresh" and nothing happens when I click it. and... now its back. Look at your portal settings again Paul Link to comment
Brian H Posted October 28, 2017 Share Posted October 28, 2017 There was an announcement about maintenance but it indicated 10/29/17. Maybe it got changed. https://forum.universal-devices.com/topic/22739-isy-portal-maintenance-10-29-2017/?hl=portal Link to comment
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