Michel Kohanim Posted August 8, 2018 Author Share Posted August 8, 2018 Hi jayhova, https://wiki.universal-devices.com/index.php?title=Main_Page#Admin_Console_Closes_Automatically With kind regards, Michel Link to comment
jayhova Posted August 9, 2018 Share Posted August 9, 2018 Michel thanks for reply, I didn't think to check antivirus. It looks like in latest version of Avast for Mac (v13.9) I had to completely disable web shield in order to get it to work. No other options including adding my ISY IP to list of servers to not scan worked. Link to comment
junkycosmos Posted August 9, 2018 Share Posted August 9, 2018 And at some point needing Java might become an issue... but so far a few key products keep it alive: isy oracle web logic a few web cams I’m concerned that more and more we can expect to see OS vendors (Mac / Windows / RH) shy away from mainstream support of java... or make it default of blocked by standard anti virus etc. Link to comment
captainc Posted August 9, 2018 Share Posted August 9, 2018 michael something i noticed i thought would mention, i don't know if it is the new isy launcher, the insteon th2441 version or what so here goes for the 2 issues: i have 2 houses with insteon 5.0.13a one with the new z-wave dongle (running network locally now) 1 - if i open new new launcher i can open either the local or remote isy but not both. so i leave one console running 2 - if i open the isy launcher again i can open the other (in this case remote) isy and have both consoles running now with that being said: 1 - my local 2441th v.0b does not show heat/cool status, only the box but blank 2 - my remote 2441th v.0f does show the heat/cool status which i really like this feature i have never seen any issues previously in the different versions of the 2441th Link to comment
Michel Kohanim Posted August 9, 2018 Author Share Posted August 9, 2018 Hi captainc, 1. Normal 2. Is it battery operated? With kind regards, Michel Link to comment
captainc Posted August 9, 2018 Share Posted August 9, 2018 No these are wired. I do have a wireless 2441thz which the isy shows temp and humidity and is linked to one wired thermostat Link to comment
Michel Kohanim Posted August 9, 2018 Author Share Posted August 9, 2018 Hi captainc, Does querying them fix the issue? With kind regards, Michel Link to comment
asbril Posted August 9, 2018 Share Posted August 9, 2018 (edited) On my windows 10 notebook the new ISY launcher (Start) disappears every time I close my computer. Therefore every time I want to open the AC on that notebook I need to download 'Start" again. I do not have this issue on my Windows 10 desktop computer, nor on my MacBook Air. I even tried to use a pre- 5.0.13 launcher but that had same effect. I made sure to delete the Java settings (as per instructions). Has anyone experienced the same and can suggest a solution ? Edited August 9, 2018 by asbril Link to comment
Michel Kohanim Posted August 10, 2018 Author Share Posted August 10, 2018 asbril, Please make sure Java cache is enabled. With kind regards, Michel Link to comment
alanbrothers Posted August 11, 2018 Share Posted August 11, 2018 Question-- I upgraded to V4.7.3 on my Mac, High Sierra 10.13.6 and cleared Java cache. When I activate ISY Launcher from my desktop, same as before, I get the same ISY Finder screen, same as before upgrade, but it now pauses and waits for me to click on "URL" and select Admin Console or Dashboard. Prior to upgrade, the Finder screen would display then automatically load Admin Console without my intervention. Do I now need to manually select Admin Console every time I activate Launcher or is there a way to automatically load it as before upgrade? Thank You Link to comment
mwester Posted August 11, 2018 Share Posted August 11, 2018 Yes, you need to manually select "Admin Console" each time. This has been noted as an opportunity for improvement, and the folks at UDI have acknowledged this issue. No indication as to when this will be fixed, though. Link to comment
alanbrothers Posted August 11, 2018 Share Posted August 11, 2018 1 minute ago, mwester said: Yes, you need to manually select "Admin Console" each time. This has been noted as an opportunity for improvement, and the folks at UDI have acknowledged this issue. No indication as to when this will be fixed, though. Mwester-Thank you Link to comment
raptor Posted August 13, 2018 Share Posted August 13, 2018 I can't get it to work. The ISY finder finds my ISY but when I click on admin console or dashboard nothing happens. Tried on 2 different computers both running windows 7. Have the latest Java and have cleared Java cache. Any ideas? Link to comment
Michel Kohanim Posted August 14, 2018 Author Share Posted August 14, 2018 Hi raptor, You don't even get an error? Do you know your firmware version? With kind regards, Michel Link to comment
raptor Posted August 14, 2018 Share Posted August 14, 2018 On the ISY finder it says Type: ISY994i and version 3.3.10. Link to comment
captainc Posted August 15, 2018 Share Posted August 15, 2018 michel i am at my other house and connected to both with the admin console. as in my previos post this house still shows the state while the other one doesn't so it doesn't matter if it is local or http the house that does show state - windows 8.1 pro with three 2441TH V.0F, V.0D and V.10 all show state the house that doesn't show state - windows 8 with two 2441TH - V.0B and V.0B maybe the version? Link to comment
raptor Posted August 15, 2018 Share Posted August 15, 2018 Michel I tried on a windows 10 computer last night with the same results. No errors. Nothing happens at all. Link to comment
MWareman Posted August 15, 2018 Share Posted August 15, 2018 Michel I tried on a windows 10 computer last night with the same results. No errors. Nothing happens at all. Don’t know if this is the issue... but... 3.3.10 does not support newer ssl ciphers. Windows 10 (and fully patched Windows 7) does not support the older ssl ciphers. Make sure your are *not* using https! 3.3.10 is also very old. It could be that the launcher is not compatible with it. Either way - you should upgrade at least to the latest 4.x version. Link to comment
raptor Posted August 15, 2018 Share Posted August 15, 2018 11 minutes ago, MWareman said: Don’t know if this is the issue... but... 3.3.10 does not support newer ssl ciphers. Windows 10 (and fully patched Windows 7) does not support the older ssl ciphers. Make sure your are *not* using https! 3.3.10 is also very old. It could be that the launcher is not compatible with it. Either way - you should upgrade at least to the latest 4.x version. Not using https. How can I upgrade to the latest version without being able to in the admin console? Link to comment
Michel Kohanim Posted August 15, 2018 Author Share Posted August 15, 2018 @captainc, Have you tried this:https://wiki.universal-devices.com/index.php?title=INSTEON_No_Status_Feedback_From_Devices @raptor, Please try: https://isy.universal-devices.com/994i/admin.jnlp With kind regards, Michel Link to comment
asbril Posted August 15, 2018 Share Posted August 15, 2018 On 8/10/2018 at 8:35 AM, Michel Kohanim said: asbril, Please make sure Java cache is enabled. With kind regards, Michel Michel, I tried again but this time I re-started the Windows 10 notebook after clearing Java and before installing Start. That made the difference. Thanks Link to comment
raptor Posted August 15, 2018 Share Posted August 15, 2018 7 hours ago, Michel Kohanim said: @captainc, Have you tried this:https://wiki.universal-devices.com/index.php?title=INSTEON_No_Status_Feedback_From_Devices @raptor, Please try: https://isy.universal-devices.com/994i/admin.jnlp With kind regards, Michel Thanks that worked. How to I update firmware. I don't see it anywhere. Link to comment
larryllix Posted August 15, 2018 Share Posted August 15, 2018 47 minutes ago, raptor said: Thanks that worked. How to I update firmware. I don't see it anywhere. On the rightmost menu pulldown in the admin console. Read the beginning post of the firmware you downloaded for the process. Link to comment
tibbar Posted August 16, 2018 Share Posted August 16, 2018 Hi. Launcher works Ok on my Win7 and Win10 systems but for a little quirk. See on attached pictures on "Dashboard" both "On" and "Off" status button are lit as opposed to ISY Web Access from the portal web page which it shows correctly lit button. Is it a bug or just my system? ISY994iPro v5.0.13C Link to comment
Techman Posted August 16, 2018 Share Posted August 16, 2018 It may be by design. The status of the device is correctly displayed on the left side and changes when you click either on or off. Link to comment
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