BMarking Posted March 12, 2021 Share Posted March 12, 2021 I signed up for a Portal account at the beginning of the week, then a few days ago I got an email that claimed there had been a security breech of the UD database. The email was titled "Important Security Notice" and the sender was "Universal Devices News". The links in the email direct to: universal-devices. us1. list-manage. com (spaces added so as not to create a link here). Is this legitimate or possibly a phishing attempt? Link to comment
lilyoyo1 Posted March 12, 2021 Share Posted March 12, 2021 5 minutes ago, BMarking said: I signed up for a Portal account at the beginning of the week, then a few days ago I got an email that claimed there had been a security breech of the UD database. The email was titled "Important Security Notice" and the sender was "Universal Devices News". The links in the email direct to: universal-devices. us1. list-manage. com (spaces added so as not to create a link here). Is this legitimate or possibly a phishing attempt? Everything about that looks like a phishing attempt. Link to comment
BMarking Posted March 12, 2021 Author Share Posted March 12, 2021 Thank you so much for your prompt reply. Link to comment
randyth Posted March 12, 2021 Share Posted March 12, 2021 I believe it is real. Here is the link to UDI's own website about it: https://www.universal-devices.com/important-security-notice/ Link to comment
xlurkr Posted March 12, 2021 Share Posted March 12, 2021 And I can verify that if you try to log in to your account on the website, the only option is a button that redirects you to the portal. -Tom Link to comment
Teken Posted March 12, 2021 Share Posted March 12, 2021 Received the same email this morning and just had to say *Ah Sh^t* . . . ?♂️ ? Link to comment
MrBill Posted March 12, 2021 Share Posted March 12, 2021 I found that email in my Junk folder Not sure why, I've received have plenty of UDI mail in my inbox. I've now added sales@universal-devices.com to the trusted senders list. Link to comment
BMarking Posted March 12, 2021 Author Share Posted March 12, 2021 4 minutes ago, MrBill said: I found that email in my Junk folder Not sure why, I've received have plenty of UDI mail in my inbox. I've now added sales@universal-devices.com to the trusted senders list. That is the same here. Like you, I added it to my "safe sender" list, but became concerned when I noticed that the links and reply-to address were from domains other than universal-devices.com. I am very cautious about such things and it has served me well over the years. Thanks again, for all of the replies. Link to comment
Brian H Posted March 13, 2021 Share Posted March 13, 2021 I found the message in my SPAM folder tonight. Link to comment
Geddy Posted March 14, 2021 Share Posted March 14, 2021 Also received the message recently. I am also overly cautious about messages like this so I don't click on the links in the message, but go to known domain/site directly and check for news/messages and change passwords just to be safe. It's a pain with all the hacking going on these days. I'm glad the message on the site said "Please note that, we do not store any credit card and/or payment information anywhere in our infrastructure." So at least that's one less thing to worry about...today. Link to comment
Michel Kohanim Posted March 14, 2021 Share Posted March 14, 2021 Hi All, Apologies. The email also had a link back to the news on our website. So, if you hover over the link, you can see our website. In short, yes, we were hacked and the hacker wanted $1500 in bitcoin! With kind regards, Michel Link to comment
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