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New insteon dimmer purchase, questioning if its dual band


Blackbird

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Posted

I just purchased 4 brand new Insteon dimmer switches from Aartech canada.  The model shows 2477D but no where on the box or the switch, does it say that it is a dual band.  All my other 2477D dimmers say dual band on it.  Should I be concerned or are these just newer and they dont label "Dual Band" anymore?

Thanks

Posted (edited)
6 minutes ago, Blackbird said:

Why is it definitive?  I expected to buy a dual band switch as the site shows but my concern is what printed on the box and the switch itself.  Thats why im asking

He says it's definive since the 2477d is dual band. Not only does the website show it as such (false advertising) but a simple internet search of insteon's website shows it as well. They haven't used dual band on the labels in quite some time. 

Edited by lilyoyo1
  • Like 1
Posted

He said "Well, the site description is pretty definitive ..." so that does not mean the switch is definitely dual band but just what the site description says. 

I checked before posting and Insteon.com does not show the model numbers, thats why im asking here.  Correct me if Im wrong but I couldnt see it.

"They haven't used dual band on the labels in quite some time."  Thank you.  Thats what I was wondering as all my switches are old and I assumed that it was just that they dont label it anymore especially when the model numbers match.  Thanks again

Posted
18 minutes ago, Blackbird said:

He said "Well, the site description is pretty definitive ..." so that does not mean the switch is definitely dual band but just what the site description says. 

I checked before posting and Insteon.com does not show the model numbers, thats why im asking here.  Correct me if Im wrong but I couldnt see it.

"They haven't used dual band on the labels in quite some time."  Thank you.  Thats what I was wondering as all my switches are old and I assumed that it was just that they dont label it anymore especially when the model numbers match.  Thanks again

You can also contact insteon support directly and ask. They would have the most update information, especially since they are a new company now.

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