It went down overnight (only the API).  This is their API URL

http://mytaglist.com/eth/oauth2_apps.html

The Node Server started complaining also with mytaglist.com  

I confirmed that URL is down and just emailed them.

Jeff

2022-12-12 07:36:28,408 MainThread udi_interface.interface INFO     interface:setController: Using node "wtcontroller", driver "ST" for connection status.
2022-12-12 07:37:29,367 Thread-10  udi_interface      ERROR    wtServer:l_error: wtServer:post: Connection error for https://www.mytaglist.com/oauth2/access_token.aspx: HTTPSConnectionPool(host='www.mytaglist.com', port=443): Max retries exceeded with url: /oauth2/access_token.aspx (Caused by ConnectTimeoutError(<urllib3.connection.HTTPSConnection object at 0x80318b700>, 'Connection to www.mytaglist.com timed out. (connect timeout=60)'))
2022-12-12 07:37:29,368 Thread-10  udi_interface      ERROR    wtServer:l_error: pull_access_token: Failed
2022-12-12 07:37:29,787 Thread-15  udi_interface      ERROR    wtServer:l_error: wTagManager:0cd55ae7c718:Tag Manager 2022 #0CD55AE7C718:post: No authorization for url=https://www.mytaglist.com/ethAccount.asmx/SelectTagManager payload={"mac": "0CD55AE7C718"}
2022-12-12 07:37:29,789 Thread-10  udi_interface      ERROR    wtServer:l_error: wtServer:post: No authorization for url=https://www.mytaglist.com/ethAccount.asmx/GetTagManagers payload={}
2022-12-12 07:37:29,802 Thread-10  udi_interface      ERROR    wtServer:l_error: wtServer:post: No authorization for url=https://www.mytaglist.com/ethAccount.asmx/IsSignedIn payload={}
2022-12-12 07:37:29,804 Thread-10  udi_interface      ERROR    wtServer:l_error: wtServer:post: No authorization for url=https://www.mytaglist.com/ethAccount.asmx/GetTagManagers payload={}
2022-12-12 07:37:31,223 Thread-18  udi_interface      ERROR    wtServer:l_error: wTagManager:0cd55ae7c718:Tag Manager 2022 #0CD55AE7C718:post: No authorization for url=https://www.mytaglist.com/ethAccount.asmx/SelectTagManager payload={"mac": "0CD55AE7C718"}
2022-12-12 07:37:32,177 Thread-21  udi_interface      ERROR    wtServer:l_error: wTagManager:0cd55ae7c718:Tag Manager 2022 #0CD55AE7C718:post: No authorization for url=https://www.mytaglist.com/ethAccount.asmx/SelectTagManager payload={"mac": "0CD55AE7C718"}
2022-12-12 07:37:33,043 Thread-24  udi_interface      ERROR    wtServer:l_error: wTagManager:0cd55ae7c718:Tag Manager 2022 #0CD55AE7C718:post: No authorization for url=https://www.mytaglist.com/ethAccount.asmx/Select

Looks like it is an issue from the google group for this product:

https://groups.google.com/u/0/g/wireless-sensor-tags/c/pvdH3fe-Ugk

Wonder if it might have been the start to cause the tags to not reach the manager yesterday...that @johnstonf had and I had for a slight while. 

 

3 minutes ago, Geddy said:

Looks like it is an issue from the google group for this product:

https://groups.google.com/u/0/g/wireless-sensor-tags/c/pvdH3fe-Ugk

Wonder if it might have been the start to cause the tags to not reach the manager yesterday...that @johnstonf had and I had for a slight while. 

 

Randomly I am getting SQL errors.  Go to their Tag Manager online and leave the page on.  After a little bit a yellow message comes up with SQL server errors.  Those are mentioned in the google group also. 

I dont think this is anything for us to fix and if they fix it then it should come back on its own.

My worries is they are closing down.  But I am sure they would have given us a SUNSET notice. 

Fingers crossed

 

 

Same issue this morning.  Keeping fingers crossed

Tag server down from Dom. Rep. also.



Sent from my SM-G781W using Tapatalk

Just checked and my wireless tags are online and pulling up the graphs, I don't see any holes in the data.

1 hour ago, apostolakisl said:

Just checked and my wireless tags are online and pulling up the graphs, I don't see any holes in the data.

Mine are missing all data from 3:04 AM to 12:55 PM today.

I have not seen any response from their tech support

Looks like its back up.  I had to restart my Node Server but seems connected fine now and status now says TRUE not FALSE in the Node Server showing me its online.

And the URLS work now.

They must have multiple servers.  Just pulled up the 7 day and definitely no holes in data.  I also have ISY set to email me after 5 minutes of no new data and I never got any emails.  

they responded the data was being collected but the access to that data was severed by Rackspace.

The issue was fixed at approx 11:30am EDT yesterday.

Interesting how these tags can remember eons of data updates internally but when the server goes down there is just permanent holes.

Do the Tags only get one shot at updating their data and then the memory is cleaned out or does the Tag server just not bother recouping missing data?

Am I missing some refresh cycle process to get missing data?