Support Thread: 5.0.16C (ISY994)

[Mecheng70]

4 minutes ago, j.rieff said:

Apologies for my fat fingers. The NTP Pool Server is currently pool.ntp.org   I accidently typed pool.ntrp.org into my previous response on this forum. 

 

There is one of those Red Information exclamation marks in front of the field.

silly question, can you click on that link pool.ntp.org and it work?  If not, them maybe a DNS issue?

[j.rieff]

When I clicked on Synchronize Now (just to the right of the entry), I receive a NTP server DNS error. 

 

Any recommendations?

[Teken]

3 minutes ago, j.rieff said:

When I clicked on Synchronize Now (just to the right of the entry), I receive a NTP server DNS error. 

 

Any recommendations?

Did you reboot the ISY Series Controller afterwards?

[j.rieff]

I did reboot.

 

[Teken]

50 minutes ago, j.rieff said:

I did reboot.

 

I've seen this a few times in the past and most recently when upgrading to 5.0.16B. I simply kept hitting the update NTP and rebooting until it stuck. This assumes there are no network / ISP related issues at hand.

I wouldn't worry about it right now and you can always use the sync with P.C. if there is a large drift. The ISY Series Controller has a RTC on board so the time drift should be very little until the NTP is able to connect and update. 

[firstone]

@Chris JahnCan you, please, look into querying schage lock problem? It hasn't been working for me in either B nor C. Not sure when it broke for sure. All write commands (set user code, lock, unlock, etc) work consistently. Query doesn't work. Get Options doesn't work. 

Fri 02/07/2020 08:00:33 PM : [ZWAVE-WAKEUP   4.000] Query device ZW004_1
Fri 02/07/2020 08:00:33 PM : [ZWAVE-TE        ] [80/02] Battery Get ACK,AUTO,EXPLORE To=0x04
Fri 02/07/2020 08:00:33 PM : [ZWAVE-TX ZW004_1] [98/40] Security Nonce Get ACK,AUTO,EXPLORE To=0x04
Fri 02/07/2020 08:00:34 PM : [ZWAVE-RX ZW004_1] [98/80] Security Nonce Report - nonce=[ABE00F32611DF197] ACK,AUTO,EXPLORE From=0x04
Fri 02/07/2020 08:00:36 PM : [ZWAVE-RX ZW004_1] [98/40] Security Nonce Get ACK,AUTO,EXPLORE From=0x04
Fri 02/07/2020 08:00:36 PM : [ZWAVE-TX        ] ...
Fri 02/07/2020 08:00:36 PM : [ZWAVE-RD        ] [010A001304038003642500CE]              REQ ZW_SEND_DATA 
Fri 02/07/2020 08:00:36 PM : [ZWAVE-TE        ] [62/02] CC=0x62 cmd=0x02 [] ACK,AUTO,EXPLORE To=0x04
Fri 02/07/2020 08:00:36 PM : [ZWAVE-TX ZW004_1] [98/40] Security Nonce Get ACK,AUTO,EXPLORE To=0x04
Fri 02/07/2020 08:00:38 PM : [ZWAVE-RX ZW004_1] [98/80] Security Nonce Report - nonce=[C6DC55CDEFF0FDCF] ACK,AUTO,EXPLORE From=0x04
Fri 02/07/2020 08:00:38 PM : [ZWAVE-RX ZW004_1] [98/40] Security Nonce Get ACK,AUTO,EXPLORE From=0x04
Fri 02/07/2020 08:00:38 PM : [ZWAVE-TX        ] ...
Fri 02/07/2020 08:00:43 PM : [ZW-TX-FAILED] enc=Ok uid=4.0 cmd=0x62.02 DOOR_LOCK

 

[j.rieff]

Just a quick progress report. Everything appears to be functioning as expected. I reinstalled the Motion Sensor II devices that were controlling outdoor lights. I think I was successful in "programming" them for night mode also. When I stepped out onto the driveway in the dark the lights came on. The lights did not come on during daylight this morning. So, this is probably a success so far. 

When I reinstalled the Motion Sensor II I noticed there are quite a few more features. Are there any programming guides for the Motion Sensor II? I have quite a few ideas for programs given these new features. Thanks for the inputs in advance. 

[j.rieff]

Here is an additional update concerning my conversion from 4.7.3. to 5.0.16C

 

\I have an installation of a MSII linked to an Insteon 2868-222 Siren/Chime. In Version 4.7.3, this link was manual. This manual link installation had a chime sound upon detected motion. Application was to know when dog was at back door. She does not bark.

After installation of Version 5.0.16C and manual factory reset of the 2 affected devices, a scene was created so that Siren/Chime would again chime upon motion detected. The default for the Siren/Chime in the scene: Duration=10 seconds, Delay=Immediate, Tone=Siren. Following changes were attempted: Duration=1 second, Tone=Chime.

After all the changes, the result was a 10 second Siren upon Motion Detected. Not sure if 5.0.16C has incorporated all the feature for the Siren/Chime.

[dbwarner5]

11 minutes ago, j.rieff said:

Here is an additional update concerning my conversion from 4.7.3. to 5.0.16C

 

\I have an installation of a MSII linked to an Insteon 2868-222 Siren/Chime. In Version 4.7.3, this link was manual. This manual link installation had a chime sound upon detected motion. Application was to know when dog was at back door. She does not bark.

After installation of Version 5.0.16C and manual factory reset of the 2 affected devices, a scene was created so that Siren/Chime would again chime upon motion detected. The default for the Siren/Chime in the scene: Duration=10 seconds, Delay=Immediate, Tone=Siren. Following changes were attempted: Duration=1 second, Tone=Chime.

After all the changes, the result was a 10 second Siren upon Motion Detected. Not sure if 5.0.16C has incorporated all the feature for the Siren/Chime.

@j.rieff see my post on this for some other experiences.. you can get it to chime or siren. 

 

[j.rieff]

@dbwarner5 - I noticed the additional nodes also. Since only the Siren tone worked, I tried adding the other nodes to a scene. No options for Duration, … like the first node. 

 

I am still unable to get anything other a 10 second Siren (which are the defaults) when motion is detected by the MS II.

[cwitter]

I see in the release notes that the option button for the Schlage lock is supposed to be fixed. I can confirm that it does still error out around 50% of the time. 

[jaygroh]

I'm still having issues with one of my programs.

I have a scene called AutoBirdLight. In that scene I have an Insteon ballast dimmer controlling a 2x4 drop ceiling LED light. It is a responder in that scene. The Link Type is Insteon, On level 100%, Ramp Rate 8 minutes.

BirdLight - [ID 0012][Parent 0001]

If
        From    Sunrise
        To      Sunset  (same day)
 
Then
        Set 'AutoBirdLight' On
 
Else
        Set 'AutoBirdLight' Off
 

 

Today the sunset at about 18:04.

Here is a log of what happened around that time. I also have my outside lights turn on in another scene with a ramp rate of 8 min to 50%. So far the outside lights come on and turn off at sunrise and sunset. The BirdLight does not or it does sometimes.

Keypads / KPD-UsKitchenSink	Status	Off	Thu 2020/02/13 18:03:13	System	Log		
MotionSensors / MO-UsHallway-Motion	Status	Off	Thu 2020/02/13 18:03:25	System	Log		
Keypads / KPD-UsHallway	Status	Off	Thu 2020/02/13 18:03:25	System	Log		
Switchs / SWD-StormRoom	Status	100%	Thu 2020/02/13 18:04:12	System	Log		
LampLinc / LLD-03	Status	100%	Thu 2020/02/13 18:04:12	System	Log		
Keypads / KPD-DiingRoomPorchLight	Status	50%	Thu 2020/02/13 18:04:44	System	Log		
Switchs / SWD-BackDoorLight	Status	50%	Thu 2020/02/13 18:04:44	System	Log		
Switchs / SWD-LivingRoomBOutLights	Status	50%	Thu 2020/02/13 18:04:44	System	Log		
Switchs / SWD-RightDeckLight	Status	50%	Thu 2020/02/13 18:04:44	System	Log		
InlineDevices / BD-BirdLight	Status	Off	Thu 2020/02/13 18:04:48	System	Log		
Switchs / SWD-StormRoom	Status	Off	Thu 2020/02/13 18:04:48	System	Log		
LampLinc / LLD-03	Status	Off	Thu 2020/02/13 18:04:48	System	Log		
MotionSensors / MO-Stairs-Motion	Status	On	Thu 2020/02/13 18:05:05	System	Log		
Keypads / KPD-StairsTop	Status	100%	Thu 2020/02/13 18:05:05	System	Log		
Keypads / KPD-StairsBottom / KPD-StairLight - D	Status	On	Thu 2020/02/13 18:05:05	System	Log		
MotionSensors / MO-UsKitchen-Motion	Status	On	Thu 2020/02/13 18:05:14	System	Log		
Keypads / KPD-UsKitchenSink	Status	25%	Thu 2020/02/13 18:05:14	System	Log		

 

Now if I look at the program during sunrise it is running Then. During sunset it is running Else.

If I right click on the program and select "Run (If)" the light will turn on or turn off depending on the time.

I have deleted the program, scene, the Insteon Ballast Dimmer, and added everything back but I still cannot get the program to get the light to turn on or off reliably and I dont know why.

Does anyone have any ideas on why the light will not turn on or off from the program? The only thing different from my other programs is that this is my only Insteon Ballast Dimmer.

Edited February 13, 2020 by jaygroh

[jmbraben]

I'm trying to upgrade from v.5.0.16 to v.5.0.16(c) because my insteon heartbeats are not working.

I have a isy994 zw and am using the udi_oadr_5.0.16C.zip ...I get to 96% complete and then receive a ”Upgrade Failed: Failed uploading file (reported written size is invalid)”

I've rebooted the isy, I've cycled power on the isy, I've re-downloaded the firmware image...I've tried updating 5x times...I'm stuck.

What does this message indicate, and how do I fix the issue?

[Techman]

13 minutes ago, jmbraben said:

I'm trying to upgrade from v.5.0.16 to v.5.0.16(c) because my insteon heartbeats are not working.

I have a isy994 zw and am using the udi_oadr_5.0.16C.zip ...I get to 96% complete and then receive a ”Upgrade Failed: Failed uploading file (reported written size is invalid)”

I've rebooted the isy, I've cycled power on the isy, I've re-downloaded the firmware image...I've tried updating 5x times...I'm stuck.

What does this message indicate, and how do I fix the issue?

Disable your firewall and then try the update.   Let me know if that works.

[jmbraben]

13 minutes ago, Techman said:

Disable your firewall and then try the update.   Let me know if that works.

I'd gotten lazy because the isy is on an isolated vlan...I've been accessing the admin console through the UD portal (rather than local direct lan access). 

Connecting to the isy locally let me run the update...I was unaware that trying to update via the portal is an issue (and perhaps that is firewall related).

now hopefully everything is still working

Thanks for the suggestion.

 

Edited February 18, 2020 by jmbraben

[mwester]

8 minutes ago, jmbraben said:

I'd gotten lazy because the isy is on an isolated vlan...I've been accessing the admin console through the UD portal (rather than local direct lan access). 

Connecting to the isy locally let me run the update...I was unaware that trying to update via the portal is an issue (and perhaps that is firewall related).

now hopefully everything is still working

Thanks for the suggestion.

 

Actually, I rather hope that's a designed feature of the UDI portal -- it's bad enough thinking that a breach might expose my ISY's contents to a hacker, but at least said hacker can't change the firmware on my ISY...

[jmbraben]

34 minutes ago, mwester said:

Actually, I rather hope that's a designed feature of the UDI portal -- it's bad enough thinking that a breach might expose my ISY's contents to a hacker, but at least said hacker can't change the firmware on my ISY...

Not disagreeing, but if this is a "feature", I'd hope for a clearer indication.

Also why my home automation lives on separate vlan... building walls works both ways (says the guy that had his whs server ransomwared last year) 

[KeviNH]

On 2/13/2020 at 6:44 PM, jaygroh said:

I'm still having issues with one of my programs.

...

Does anyone have any ideas on why the light will not turn on or off from the program? The only thing different from my other programs is that this is my only Insteon Ballast Dimmer.

I suspect the fault is with the actual ballast dimmer device.

Have you tried adding another responder to the scene and confirm that other responders in the same scene turn on and off appropriately?   

 

[pashdown]

I'm on 5.0.16C and there seems to be a problem in consistently reading proper relay and sensor status from an 2450 IOLinc connected to a Greenlee ASV100 valve.  Sometimes the relay reads "off" when it is actually "on", but most of the time the sensor slips from "on" to "off" within 48 hours, and the valve state hasn't changed (relay=on, sensor=on).  I haven't busted out the multimeter yet to see if is the valve, but I did replace the IOLinc with a spare and it behaves exactly the same.  I believe this was also happening on 5.0.16B.  It never happened on 4.x.

If I cycle the relay from on to off, the proper sensor and relay status is displayed.

Oddly enough, I also have an IOLinc handling the garage door and I haven't seen any problem with.  If this is a bug with the ISY firmware, it may only  happen when the relay is in "latching" mode as is required for the water valve instead of "momentary" which is required for the garage door.

Please let me know if there are any logs or further tests I can do to help isolate this problem.

 

[MrBill]

On 2/13/2020 at 5:44 PM, jaygroh said:

I'm still having issues with one of my programs.

I have a scene called AutoBirdLight. In that scene I have an Insteon ballast dimmer controlling a 2x4 drop ceiling LED light. It is a responder in that scene. The Link Type is Insteon, On level 100%, Ramp Rate 8 minutes.

BirdLight - [ID 0012][Parent 0001]

If
        From    Sunrise
        To      Sunset  (same day)
 
Then
        Set 'AutoBirdLight' On
 
Else
        Set 'AutoBirdLight' Off
 

 

Today the sunset at about 18:04.

Here is a log of what happened around that time. I also have my outside lights turn on in another scene with a ramp rate of 8 min to 50%. So far the outside lights come on and turn off at sunrise and sunset. The BirdLight does not or it does sometimes.

Keypads / KPD-UsKitchenSink	Status	Off	Thu 2020/02/13 18:03:13	System	Log		
MotionSensors / MO-UsHallway-Motion	Status	Off	Thu 2020/02/13 18:03:25	System	Log		
Keypads / KPD-UsHallway	Status	Off	Thu 2020/02/13 18:03:25	System	Log		
Switchs / SWD-StormRoom	Status	100%	Thu 2020/02/13 18:04:12	System	Log		
LampLinc / LLD-03	Status	100%	Thu 2020/02/13 18:04:12	System	Log		
Keypads / KPD-DiingRoomPorchLight	Status	50%	Thu 2020/02/13 18:04:44	System	Log		
Switchs / SWD-BackDoorLight	Status	50%	Thu 2020/02/13 18:04:44	System	Log		
Switchs / SWD-LivingRoomBOutLights	Status	50%	Thu 2020/02/13 18:04:44	System	Log		
Switchs / SWD-RightDeckLight	Status	50%	Thu 2020/02/13 18:04:44	System	Log		
InlineDevices / BD-BirdLight	Status	Off	Thu 2020/02/13 18:04:48	System	Log		
Switchs / SWD-StormRoom	Status	Off	Thu 2020/02/13 18:04:48	System	Log		
LampLinc / LLD-03	Status	Off	Thu 2020/02/13 18:04:48	System	Log		
MotionSensors / MO-Stairs-Motion	Status	On	Thu 2020/02/13 18:05:05	System	Log		
Keypads / KPD-StairsTop	Status	100%	Thu 2020/02/13 18:05:05	System	Log		
Keypads / KPD-StairsBottom / KPD-StairLight - D	Status	On	Thu 2020/02/13 18:05:05	System	Log		
MotionSensors / MO-UsKitchen-Motion	Status	On	Thu 2020/02/13 18:05:14	System	Log		
Keypads / KPD-UsKitchenSink	Status	25%	Thu 2020/02/13 18:05:14	System	Log		

 

Now if I look at the program during sunrise it is running Then. During sunset it is running Else.

If I right click on the program and select "Run (If)" the light will turn on or turn off depending on the time.

I have deleted the program, scene, the Insteon Ballast Dimmer, and added everything back but I still cannot get the program to get the light to turn on or off reliably and I dont know why.

Does anyone have any ideas on why the light will not turn on or off from the program? The only thing different from my other programs is that this is my only Insteon Ballast Dimmer.

I'd try moving to a few minutes after sunrise or sunset for that program.  I'm not familiar with your ballast dimmer but its probably not a dual band device.  I have one older device that doesn't work correctly if there is a lot of other traffic at the time it's supposed to turn on or off, on the other hand if i just delay it a bit it works fine.

[Boomer50BMG]

I am getting Constant System Busy messages since upgrading to 5.0.16C (RC1).   My ZWave FW was already up to date.  I have looked in the error logs and they are pretty clean.  Occasionally, I can reboot enough times and it will stop.  However, if I make about any change, it all starts over again.   Here is my error.log in case someone can see what I cannot.

Time                          User         Code    Message
Thu 2020/02/27 09:54:59 PM    System    -5    Start    
Thu 2020/02/27 09:55:00 PM    System    -110022    /CONF/INSTENG.OPT    
Thu 2020/02/27 09:55:00 PM    System    -110012    /CONF/INSTENG.OPT    
Thu 2020/02/27 09:55:04 PM    System    -110022    /DEF/F6/I1/NLS/EN_US.TXT    
Thu 2020/02/27 09:55:05 PM    System    -110022    /CONF/UXT.BIN    
Thu 2020/02/27 09:55:05 PM    System    -110012    /CONF/UXT.BIN    
Thu 2020/02/27 09:55:07 PM    System    -170001    [Network] Established    
Thu 2020/02/27 09:55:07 PM    System    -140000    my.isy.io    
Thu 2020/02/27 09:55:07 PM    System    -60006    n/a    

Attached, I have also enclosed the Event Viewer and event logs.

Please help.  I upgraded only to use the Polyglot stuff (still need to learn it though)

The only ZWave stuff controlled by the ISY994iZ IR Pro is a Schlage BE468CAM716 door lock.   I have a whole house full of Insteon devices.  I did use the Insteon Firmware.

I do also have a Samsung Smartthings hub with Zwave and Zigbee devices that are not used with the ISY.

Randy

 

ISY-Events-Log.v5.0.16C__Thu 2020.02.27 09.59.19 PM.txt ISY Log.v5.0.16C__Thu 2020.02.27 09.59.57 PM.txt

[Michel Kohanim]

@Boomer50BMG,

I do not see any issues neither in the log, nor event viewer log/error log. The only short duration glitch was when you tried to synchronize your Z-Wave nodes. Are you certain you are using the ISY Launcher?

With kind regards,
Michel

[Boomer50BMG]

Hi Michel,

I am using https://isy.universal-devices.com/start.jnlp and utilizing the Admin Console.  Last night, I tried to add an Insteon device after rebooting and it went into an infinite Linking loop.  I had to unplug the Insteon PLM and plug it back in and reboot the ISY.   Now, we are back to the System Busy..

 

Randy

[Boomer50BMG]

Hi Michel,

Unplugged PLM And ISY, waited 10 seconds plugged it in and all is now well.

Thanks

  Randy

[vavaroutsos]

Z-wave multilevel switch devices don't seem to work at all. There is no status and no actions (other than query and write changes) shown in the admin console for the device. Before upgrading to 5.X.XX I had binary control (0% or 100%). I'm using Somfy ZRTSi devices.