JMcKain Posted June 20, 2023 Posted June 20, 2023 Can someone point me to the instructions to upgrade from PG3 to PG3x. I am running 5.6.2 on Polisy but PG3 only updates to 3.1.23 Upgrade Packages does not update further.
Geddy Posted June 20, 2023 Posted June 20, 2023 On 6/20/2023 at 5:15 PM, JMcKain said: Can someone point me to the instructions to upgrade from PG3 to PG3x Expand It's found in the wiki in the Polisy User Guide. https://wiki.universal-devices.com/index.php?title=Polisy:User_Guide#Upgrading_to_PG3x
tlightne Posted June 20, 2023 Posted June 20, 2023 @JMcKain Just be advised there is no going back to PG3 after doing this upgrade.
DennisC Posted June 21, 2023 Posted June 21, 2023 And, if you happen to be running any node servers on PG2, you will loose them.
BamBamF16 Posted June 21, 2023 Posted June 21, 2023 (edited) On 6/17/2023 at 2:33 PM, BamBamF16 said: I thought upgrade went OK. This was my first upgrade on PG3x. It looks OK, but all 3 node servers are showing disconnected and will not show up in AC. Thoughts? Expand All, Just to circle back on this and give the solution that worked. Based on a suggestion from @bpwwer I reinstalled my NS's in the same slots. That was what ended up actually getting everything working again. PG3x thought the NS's were started and running, but they actually weren't. This was post upgrade from PG3 to PG3x. Thanks for the help Bob! Jeff Edited June 21, 2023 by BamBamF16 2
EJones01 Posted June 22, 2023 Posted June 22, 2023 I seem to be stuck here. Rebooted 4 times. Any help is much appreciated.
Javi Posted June 22, 2023 Posted June 22, 2023 On 6/22/2023 at 4:36 PM, EJones01 said: I seem to be stuck here. Rebooted 4 times. Any help is much appreciated. Expand Try clearing browser cache 1
Geddy Posted June 22, 2023 Posted June 22, 2023 On 6/22/2023 at 4:36 PM, EJones01 said: I seem to be stuck here. Rebooted 4 times. Any help is much appreciated. Expand Do you have the eisy registered with ISY Portal? You don't have to have a "subscription", but the device should be registered with the portal. Have you just been rebooting via the Admin console? If you can access the device try pressing the button 5 times to reboot. Otherwise, press it 6 times to shutdown (power light will go red) then pull the power for 10-20 seconds then plug it back in and allow several minutes (as many as 5) for the system to be fully functional.
EJones01 Posted June 22, 2023 Posted June 22, 2023 On 6/22/2023 at 4:59 PM, Javi said: Try clearing browser cache Expand This was it. Thanks for the fast response!
SteveSBE Posted June 23, 2023 Posted June 23, 2023 I'm stuck on v 3.1.23 and the log had the following message. 6/23/2023, 18:42:05 [pg3] info: ***************************************** 6/23/2023, 18:42:05 [pg3] info: Latest PG3 version available is 3.1.23_1 6/23/2023, 18:42:05 [pg3] info: ***************************************** Steve
DennisC Posted June 24, 2023 Posted June 24, 2023 On 6/23/2023 at 11:45 PM, SteveSBE said: I'm stuck on v 3.1.23 and the log had the following message. 6/23/2023, 18:42:05 [pg3] info: ***************************************** 6/23/2023, 18:42:05 [pg3] info: Latest PG3 version available is 3.1.23_1 6/23/2023, 18:42:05 [pg3] info: ***************************************** Steve Expand You posted in a help section for PG3x, is that what you are running or are you on PG3? Can you tell us what your hardware is, all version #'s, Mac or Windows, etc. Also, what have you done and specifically what does "stuck" mean?
SteveSBE Posted June 24, 2023 Posted June 24, 2023 On 6/24/2023 at 12:50 AM, DennisC said: You posted in a help section for PG3x, is that what you are running or are you on PG3? Can you tell us what your hardware is, all version #'s, Mac or Windows, etc. Also, what have you done and specifically what does "stuck" mean? Expand I am trying to upgrade to PG3x. I followed the instructions to use Admin Console to upgrade PG3 to PG3x. I am running 5.6.2 on Polisy and stuck means that PG3 only updates to 3.1.23 Upgrade Packages will not update further. I run on Windows 10.
tlightne Posted June 24, 2023 Posted June 24, 2023 (edited) From the Polisy users guide.. Upgrading to PG3x Enable PG3x: https://polisy.local:8443/rest/pg3x.enable Reboot and wait for a beep + 1. Migrating node servers from PG3 to PG3x might take up to 2 minutes per node server. So, please be patient Once all node servers show connected, reboot again. NOTE: This process will remove PG2 and PG3. Furthermore, there is no "undo" for this process, so be certain that you are ready to update to PG3x before proceeding. Specifically, please make sure you take good backups. Edited June 24, 2023 by tlightne 1
SteveSBE Posted June 24, 2023 Posted June 24, 2023 On 6/24/2023 at 1:42 AM, tlightne said: From the Polisy users guide.. Upgrading to PG3x Enable PG3x: https://polisy.local:8443/rest/pg3x.enable Reboot and wait for a beep + 1. Migrating node servers from PG3 to PG3x might take up to 2 minutes per node server. So, please be patient Once all node servers show connected, reboot again. NOTE: This process will remove PG2 and PG3. Furthermore, there is no "undo" for this process, so be certain that you are ready to update to PG3x before proceeding. Specifically, please make sure you take good backups. Expand The link to enable PG3x doesn't work. The only thing that shows on the screen is the following message: This XML file does not appear to have any style information associated with it. The document tree is shown below.
DennisC Posted June 24, 2023 Posted June 24, 2023 On 6/24/2023 at 9:25 PM, SteveSBE said: The link to enable PG3x doesn't work. The only thing that shows on the screen is the following message: This XML file does not appear to have any style information associated with it. The document tree is shown below. Expand That is what should happen. Once you see that message, go to the admin console and upgrade packages. Might take awhile, wait about 30 minutes. You will then need to reboot. After going back in to Polyglot, you will probably see a message to restart Poliglot. After that you should be finished.
SteveT Posted June 25, 2023 Posted June 25, 2023 Is there a way to see on the file system if the upgrade is pending? I was reading one of the threads, and accidentally clicked on the link - but still need PG2 node servers. I believe safari stopped me with an HTTPS warning - but just wanted to be sure before my PG2 is nuked! Thanks, Steve
bpwwer Posted June 25, 2023 Author Posted June 25, 2023 On 6/25/2023 at 3:10 PM, SteveT said: Is there a way to see on the file system if the upgrade is pending? I was reading one of the threads, and accidentally clicked on the link - but still need PG2 node servers. I believe safari stopped me with an HTTPS warning - but just wanted to be sure before my PG2 is nuked! Thanks, Steve Expand It does set a flag so that the next time "upgrade packages" is run from the admin console it installs PG3x, replacing PG3. However, one of the recent IoX firmware updates removes PG2 from the system so if you really need PG2, you'll have to hold off performing any updates. 1
SteveSBE Posted June 26, 2023 Posted June 26, 2023 On 6/24/2023 at 10:17 PM, DennisC said: That is what should happen. Once you see that message, go to the admin console and upgrade packages. Might take awhile, wait about 30 minutes. You will then need to reboot. After going back in to Polyglot, you will probably see a message to restart Poliglot. After that you should be finished. Expand Thanks. That worked and it did take a while...helped to do some yard work to help me "wait". Steve
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