I own two Polisy's which are 1k miles apart.  Both are IoX 5.6.3.  One is PG3, the other was upgraded to PG3x today.  When I go to sync the mobile app to the one with PG3, everything works as usual.  However, when I try to sync the mobile app to the one which was upgraded to PG3x, it begins the process and the app crashes hard and shuts down.  I have done a force stop, checked to make sure no upgrades are available, etc.

Maybe it's a coincidental with the PG3x upgrade but I can't think of anything else that I have done.  Has anybody seen and resolved this before?  IoX 5.6.3, PG3x 3.1.37, Android 13.

Edited August 11, 20232 yr by OffToSeeTheWizard
Added Hubitat tag

19 minutes ago, OffToSeeTheWizard said:

I own two Polisy's which are 1k miles apart.  Both are IoX 5.6.3.  One is PG3, the other was upgraded to PG3x today.  When I go to sync the mobile app to the one with PG3, everything works as usual.  However, when I try to sync the mobile app to the one which was upgraded to PG3x, it begins the process and the app crashes hard and shuts down.  I have done a force stop, checked to make sure no upgrades are available, etc.

Maybe it's a coincidental with the PG3x upgrade but I can't think of anything else that I have done.  Has anybody seen and resolved this before?  IoX 5.6.3, PG3x 3.1.37, Android 13.

I see crash reports for a Galaxy Z Flip5.  I this your device?  Did you install any new Node Servers?

 

Yes, Galaxy Z Flip 5.  And yes, updated and installed some new node servers so I could finally get off of PG2 as everything I was using now has a PG3x equivalent.

Thanks.  I'm pushing a new version to Google Play now version which will not crash. It should be live within a few hours.  There will be an error message during synchronization. Please post a screenshot here so we can see which Node Server is causing the issue.

New version worked as advertised.  It looks like the Hue nodeserver is causing the issue; but ironically that was not one of the ones I installed today.  I have it installed for > 1 year I believe.

Great!

Is the Hue Node Server installed in slot 10?  If not which NS is in slot 10?

It is Hubitat that is installed in slot 10, and, this was one I installed today.  The version I purchased in the store earlier today installed as 1.0.2.  As I was grabbing screenshots for you there was a message displayed indicating a new version was available.  I went to my purchases and upgraded it to 1.0.10.  This seemed to work.  I tried to synchronize first with the NS stopped.  Same error as before.  Then I started the NS and it showed that it was still 1.0.2 as though it downgraded on start.  Still the same error when synchronizing as before.

I feel like I should be doing a Restart PG, but I don't see that as an option in the UI any more.

Further testing update.  Uninstalling Hubitat NS and sync problem is resolved.  Install Hubitat into different slot and sync problem returns.  Still having the same issue with Product store offering option to install 1.0.10 but it seems that 1.0.2 is always what actually gets installed.

I have notified the developer about the issue.

Being as there are multiple reports for the same issues, I suggest posting on the Hubitat subform so that the Node Server Developer can respond directly.

https://forum.universal-devices.com/forum/426-hubitat/