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Z wave gone


grossmd
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Posted

Under the configuration tab in the eisy, is the Zwave box checked and then saved?

What did you migrate from, and what was its firmware version. What zwave device did you have on it?

What's the current firmware and UI version on the eisy?

Posted
14 hours ago, Techman said:

Under the configuration tab in the eisy, is the Zwave box checked and then saved?

What did you migrate from, and what was its firmware version. What zwave device did you have on it?

What's the current firmware and UI version on the eisy?

yes, z wave box is checked/saved. I migrated fro isy994 5.3 to eisy 5.6

Posted
2 hours ago, grossmd said:

I just made a isy994 backup then loaded it to eisy. Nothing specific for z wave, instructions implied that is included in backup

You always needed to back up Zwave separately, even with the ISY. This needed to be done before taking a "migration" backup.

You need to start over following all of the directions in the link I sent earlier, starting here (I highlighted some important info):

Preparing for Migration from ISY-994

On your ISY-994

  1. Make sure the ISY-994 is upgraded to 5.3.4,
  2. If you are migrating your Z-Wave network
    • You must be using a 500 Series Board in the ISY-994
    • Make a backup of your Z-Wave network (Admin Console | Z-Wave | Backup)
    • Make a backup of your ISY-994 (Admin Console | File | Backup ISY)
    • Power down your ISY-994 (very important). ISY-994 needs to be powered off because when you migrate, both your ISY-994 and Eisy / Polisy will think they are controlling the Z-Wave network.
  3. If you are not migrating your Z-Wave network
    • Make a backup of your ISY-994 (Admin Console | File | Backup ISY)

 

Migrating

On the Eisy / Polisy you are migrating to

  1. Do the appropriate preparation step (see above)
  2. Make sure Eisy / Polisy is up to date
    • Go to Admin Console configuration page and select update packages
  3. If you don't have a current backup, make a backup of your Eisy / Polisy (Admin Console | File | Backup ISY)
  4. If you are using Insteon, plug in the PLM
  5. If you are not migrating your Z-Wave network
    • Use (Admin Console | File | Restore ISY) to restore either your Eisy / Polisy backup or your ISY-994 backup
  6. If you are migrating your Z-Wave network
    • If you aren't already using it, plug in your ZMatter Z-Wave dongle and unplug any other Z-Wave dongle you may have been using.
    • (Polisy only) If you have a ZMatter Z-Wave board then power down Polisy, add it, then power on again.
    • Reboot Eisy / Polisy
    • Use (Admin Console | File | Restore ISY) to restore your "migration" backup
    • If you are migrating from Eisy / Polisy use the migration backup (e.g. "ISY-BackupWithZWaveMigration.v5.5.4__Sat 2023.01.21 09.07.44 AM")
    • If you are migrating from ISY-994 use your ISY-994 backup
    • When IoX restarts, it automatically does the following:
    • Writes you Z-Wave network into the ZMatter Z-Wave controller
    • Interviews every Z-Wave device in the Z-Wave nework, creating/updating nodes, programs and scenes.
    • This process can take anywhere from a few seconds to a few minutes for each device depending on the complexity of the device.
    • The best way to monitor the progress is to open the Admin Console Event Viewer to level 3
    • For those who want lots of low-level details, you can also use this from the command line: tail -f /var/isy/FILES/LOG/ZWAY.LOG
    • If you don't actually change your Z-Wave network by adding/removing Z-Wave devices after migration, you can back out the migration by connecting whatever Z-Wave dongle you were using before migration and restoring the backup you made prior to migration.
  7. If you are using Insteon
  8. Reconfigure any software utilizing to point to this Eisy / Polisy, restart the other software, if necessary.
  9. If you have ISY Portal on your 994
    • Follow these instructions to migrate your account, license, and Alexa/Google Home settings
    • This will also migrate all node server licenses from your Polisy to Eisy / Polisy
  10. If you are using Polyglot / Node Servers
  11. If you migrated your Z-Wave Network then make a backup of it (Z-Wave | Backup)
  12. Make a backup of your newly configured IoX.

Post Migration

  1. If you migrated your Z-Wave Network
    • If you have any Z-Wave nodes with a type of (Placeholder) it means the device has not been migrated yet.
    • In most cases they are battery powered devices that were not awake during migration
    • To migrate one of these devices, wake it up (see user manual for the device) and then do the following
    • right+click on a placeholder node for the device, select Z-Wave | Synchronize | Update with Interview
    • When it completes do the same for the next device
Posted

Thanks.. decided to just start the zwave fresh. Factory reset my enbrighten switches and then linked them to eisy. Each switch creates five nodes, an on-off, a scene 1  , scene 2, basic associations 1 and basic associations 2 . Have tried various combinations but so far cannot create a simple 3-way scene ( load switch and a remote switch) . Any idea which node combination or setting for same?

Posted
3 hours ago, grossmd said:

I migrated fro isy994 5.3 to eisy 5.6

So you went from 5.3 to eisy. The migration path is clearly written that it works from 5.3.4. 

 

13 minutes ago, grossmd said:

Have tried various combinations but so far cannot create a simple 3-way scene ( load switch and a remote switch) . Any idea which node combination or setting for same?

This is best served as a new post to get different attention/help. Your original issue appears resolved.

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