Tried to update Polisy Pro - bricked?

[armymutt]

I was adding an Insteon device to my network and the mobile app wouldn't find it.  I've tried to update the Polisy via the same app for a while and it never took.  IoxX couldn't find it.  I ended up using the portal to log in but couldn't make any changes.  While looking through the menus I found an updater.  Everything seemed to be going well until an hour passed and I still just had the first light solid and the third light blinking and an offline system.  3.5 hours later, I had the same condition so I pulled the plug to see if that would reset things.  Just have the first light lit.  Still offline.  

[Techman]

Have you tried accessing the Polisy via the admin console?

If the 3rd led is blinking you may have a bios or signature failure. If that's the case then you need to submit a support ticket:

https://www.universal-devices.com/my-tickets

[larryllix]

If your polisy BIOS is too old things may not update and brick the polisy. @Michel Kohanim gave me a link to a USB/micro -IDE programmer on amazon. I removed the SSD inside the polisy and ran the programmer with image he supplied and my polisy came right up.

Then I updated to the latest version and I was back in business.

IIRC the USB/microIDE programmer adapter was about $11 CAD.

Contact UDI support, and open a ticket. They will help you through it pronto.

Edited May 6 by larryllix

[armymutt]

1 hour ago, larryllix said:

If your polisy BIOS is too old things may not update and brick the polisy. @Michel Kohanim gave me a link to a USB/micro -IDE programmer on amazon. I removed the SSD inside the polisy and ran the programmer with image he supplied and my polisy came right up.

Then I updated to the latest version and I was back in business.

IIRC the USB/microIDE programmer adapter was about $11 CAD.

Contact UDI support, and open a ticket. They will help you through it pronto.

Thanks.  I opened a ticket.  Hopefully it's a pretty simple fix.  I'm out of town frequently, so I don't have a lot of time to spend playing with the Polisy.