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Can’t link to UD Nest SDM Plugin


tlightne

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@Goose66I installed the trial version 1.0.7 from the production store. When I authenticate it brings up the Google choose an account screen. I select the account to authenticate with and brings up a screen that states:Can’t link to UD Nest SDM Plugin

Please contact Universal Devices if the issue persists

Do I need to setup anyting additional with google?

Thank you...

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I'm getting that too when I try to reauthenticate. However, the API access and push events all continue to work on the previously obtained tokens. So I think it has something to do with our OAuth Authentication process to the Google Device Access project. None of the settings have change, so I have asked @Michel Kohanim to review the status of the project. Unfortunately, Google never fully integrated Nest Device Access into their Google Cloud Platform, so status of Device Access project is in a different environment that only he has access to. It was done that way for good reasons - just inconvenient sometimes.

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12 hours ago, tlightne said:

@Goose66 It has been a week is there any information from @Michel Kohanim on the status of the project???

As Geddy posted, there’s currently a user limit on the Google side because UD’s Device Access project is still in “Commercial Testing” status. This process is not well documented (at least not publicly) so we were unaware. Looks like you may have been user # 11.

We can do one of two things: 1) help you set up your own Google Device Access project in a personal sandbox (instructions in the Instructions and Release Notes) or 2) look into getting a refund for your purchase.

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5 hours ago, tlightne said:

@Goose66 I am not worried about a refund you put up with a lot from people like me for the little you recover. I will try a second attempt in setting up a project in a couple of days after the hurricane has passed..

Thank you...

Got it. Follow the instructions to the letter - particularly in the listed order.

Good luck in the storm and keep your head down!

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