sdcrane Posted Monday at 09:53 AM Share Posted Monday at 09:53 AM Amazon Echo commands to ISY are not working because "the hub that device is connected to is not online". Is there something down at UD, or is it on my end? (I haven't changed anything -- this just started when I got up this morning). Thanks. Link to comment
paulbates Posted Monday at 11:43 AM Share Posted Monday at 11:43 AM Using Alexa requires an active portal subscription. If the subscription expires, this would happen. I don't think a warning is given, I keep track with a calendar entry It could be something else, but I'd start there Link to comment
sdcrane Posted Monday at 12:19 PM Author Share Posted Monday at 12:19 PM (edited) Does not expire until June of 2025. ISY is working fine locally, and the Alexa connection was working fine at 9:00pm last night, and all other internet functionality is working fine. (I opened a ticket with UD, but it's very early in CA). Edited Monday at 12:29 PM by sdcrane Link to comment
tmorse305 Posted Monday at 02:33 PM Share Posted Monday at 02:33 PM Have you tried a reboot of your isy? Link to comment
sdcrane Posted Monday at 03:39 PM Author Share Posted Monday at 03:39 PM Got it working -- either something in our network or the reboot of the ISY got it back online. Thanks for the replies and thanks to Benoit via support ticket. You guys can delete this thread. 🙂 Link to comment
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