A few issues for me with this new NS

[Traditore]

Hi,

Proud owner of a 2024 M3 in Gatineau, Quebec, Canada. I just bought the new Tesla NS. Thanks for reviving this.

Right off the bat, clicking this link https://tesla.com/_ak/my.isy.io on the mobile device where the Tesla app is installed won't let me install a virtual key. Basically, I can't send commands to my car. No honk, no trunk, no frunk. etc. And I know my car is compatible with virtual keys because I have another app that needs a Vkey and it works flawlessly. This is what the Tesla app shows :

 

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That being said, I am able to authenticate the NS through PG3x 3.2.27. The authentication is shown in my profile on the Tesla website.

 

So, I see the info in the admin console and I can poll my car and see the info update itself.

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By the way, there's a typo here. It should say Celsius.

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There's a miles vs. kilometers problem. My car has more than 9K, but the console show 5.6K. Looks like the wrong unit is being reported.

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My car has rear middle seat heating and steering wheel heating, but they show as unknown/not installed.

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Going back to the virtual key... Tried different browsers on my phone. Logged in and out of the Tesla app and my account on the Tesla website. Nothing seems to work.

I hope you can help me figure this out.

Edited Monday at 10:02 PM by Traditore

[Panda88]

Can you PM me a log with debug enabled - I do not know what the settlings will look like when writing the node. 

The Km vs miles - documentation is not clear - I guess it reports miles in API even if display is set to km

I am not sure about the app - this is a tesla thing and possible Universal-devices - it maybe they need to allow it in Canada

We currently only support NA for the node - but I think that includes Canada

 

[Panda88]

Can you try to contact Tesla on the APP not installing the virtual keys - it is the first case I heard on new cars (older do not need it)

 

[bmercier]

In addition, I would try this;

Check if this link works from your computer (The same device you are using for https://tesla.com/_ak/my.isy.io):
https://my.isy.io/.well-known/appspecific/com.tesla.3p.public-key.pem

This is supposed to download a public key.

One of the potential causes for the error you are having is that it can't download this public key.

[Traditore]

@Panda88 I've just PM'ed you a log. Looks like a problem with my public key not being paired to my car.

re: Odometer reporting miles instead of km, I'm sure this can be fixed because under Charging Info, the Estimated Range is correctly reported in km.

@bmercier Your link works. I mean, I'm able to download the .pem file from my phone or my computer, but neither knows what to do with it.