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Cannot log into ISY Portal -- error 429

sdcrane
in UD Portal

Featured Replies

Posted

https://my.isy.io/index.htm

Cannot login -- getting HTTP error 429.

Alexa skill no longer linked -- when trying to re-link, cannot log in -- HTTP error 429.

See attached.

http error 429.png

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    • Like 3

    Solved by bmercier

    Go to solution

    my.iso.io is reachable, but authentication fails (displaying "HTTP error 429").  

    Everything was working a couple of hours ago.  

     

    • Like 2

    Same symptoms observed here.

    • Like 2

    Same here.

    • Like 1

    Portal and UD Mobile not working.  HTTP error 429 when logging into portal.

    • Like 2

    Same for me. Alexa said the skill was not enabled.


    Sent from my iPhone using Tapatalk Pro

    •
    • Like 2

    Same here.


    Sent from my iPhone using Tapatalk Pro

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    • Like 1

    Dead for me, http error

    • Like 2

    Getting the same thing.  Any update would be appreciated.

    • Like 1

    same here.  Working 4 hours ago.  Anything to do with 2025???

    • Like 2

    Same for me here. I'm getting http error 429. 

    • Like 1

    It's just after midnight here on the east coast of the US.  Went to turn off the lights using Alexa and it says the skill isn't enabled.  Tried to enable the skill and it says something about the portal.  Tried to log into the portal and I get a "HTTP 429 error".  Google says that indicates I've made too many requests.  The admin console says the portal is offline.  Not sure what's going on.  Any ideas?  

    • Like 1

    Same…must be a Y2K25 issue. Everything going down 25 years later than previously expected…

    • Like 4
    • Haha 3

    Getting the same thing.

    Same here.  Started at New Year EST.

    • Like 1

    I’m not sure if this is just a system glitch (it seems coincidental as far as timing) or if it’s just me but when I ask Alexa to trigger an EISY lighting scene (or anything EISY) it tells me

    ”the skill linked with ____ is not enabled. Please enable the skill to control this device.’

     

    I miss the portal already.  No Alexa commands, no UD Mobile notifications, nothing.  I almost had to get up to turn on a light when I remembered Mobilinc talks straight to the EISY.  Still, what if my arms were full and I needed the lights on?!?!

    • Like 2
    • Haha 2

    Here too.  Happy New Year!

    • Like 1

    down here too - two portal accounts.

    • Like 1

    The worst time for it to happen.

    I’m sure @bmercier is on it.

    Happy New Year!

    Portal appears to have been down for me since about 9:10 PST.

    mine works but other supported units same error

     

    Same here. Happy New Year all!

    Same here.  Started just after midnight 

    Down in MN. I have the same error. I also can’t use the UD mobile app.

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