I'm running UD Mobile on a tablet and a phone. It took some time to get it configured on the tablet and get everything organized and looking the way I want. How do I get that same configuration on my phone? I assumed I could create a backup on the tablet, transfer that over to the phone and then do an import. That doesn't work. When I try the restore, I get this message:

"Select OK to restart app. Import will only work after app restart." 

Restarting the app doesn't work, and I get no confirmation that it's even attempting the restore.

Any advice? 

This should work assuming they are the same platform Android/iOS.

Are they the same platform Android/iOS?

Yes, both Android.

Are both apps at the same app version? 

Found the problem. Boneheaded move on my part - I was restoring the wrong backup (from the phone, not the one I copied over from the tablet). Sorry to waste your time.

PEBKAC 😊 

How about from Android to iPhone. I tried importing the file, it said it was imported successfully and asked me to restart app. Then every time I try to restart the app it crashes right away.

13 hours ago, waleedelmandouh said:

How about from Android to iPhone.

Not possible. See post above.