Insteon Trade Up Promotion 3/2025

[Techman]

Insteon is offering a credit for trading up to dual band  devices from single band.

Trade-Up Program

 

[jtara92101]

Anyone know if you have to trade up to the exact same functionality?

I have a surplus of dimmers - both single band and dual band. 

But I could use on/off switches, of which I only have a couple.

The switches are nowadays useful in front of Hue bulbs, as iSY apparently lets you place the switch and hue bulbs (using Hue poly) in the same scene.

I’ve been using dual-band keypads with no connected loads to control hue scenes at least in kitchen. (Hard-wired lines to bulbs in ceiling fans in switch box, but can still be manually controlled cause there are pull chains. Others I just left manual switches that I normally leave on.)

 

 

 

 

 

 

[Techman]

@jtara92101

Based on the trade-up table you can trade in an older dimmer for a dual band on/off swirch. They'll even accept non-Insteon devices for new dual band Insteon.

The exact details are laid out in the trade-up form

Trade-Up-Program-Form.pdf

 

[hart2hart]

Has there been a better than $10 off on $50 (20%) items since Insteon came back to life?

[DennisC]

I have thought about their new program for a few switches I have, but I think the rebate would be washed away by the cost of return shipping.

[Brian H]

2 hours ago, DennisC said:

I have thought about their new program for a few switches I have, but I think the rebate would be washed away by the cost of return shipping.

That also crossed my mind.

[apostolakisl]

What in the world would they do with all those switches getting shipped back to them?  Seems like a big waste of resources shipping that stuff back just for them to chuck them in the trash bin.

[Guy Lavoie]

33 minutes ago, apostolakisl said:

What in the world would they do with all those switches getting shipped back to them?  Seems like a big waste of resources shipping that stuff back just for them to chuck them in the trash bin.

Only thing I can think of would be to reduce the sales of used devices (to increase sales of new ones). I could be totally wrong on this.

[paulbates]

58 minutes ago, apostolakisl said:

What in the world would they do with all those switches getting shipped back to them?  Seems like a big waste of resources shipping that stuff back just for them to chuck them in the trash bin.

A couple of things,

1. They're probably tired of supporting single band device problems
2. Per the web page for this promotion, if you ship back 10+ devices, you get an additional $15 rebate. I imagine if you were sending back an even larger number, they would work with you on that if you contacted them first.

[paulbates]

On 3/13/2025 at 3:10 PM, jtara92101 said:

Anyone know if you have to trade up to the exact same functionality?

I have a surplus of dimmers - both single band and dual band. 

But I could use on/off switches, of which I only have a couple.

To add to @Techman's answer, there is one model of i3 paddle switch - PS01. It can be configured to be a dimmer or a relay. It has both dimmer and relay electronics in it that can be configured at the switch, or in iox.

It saves on spares as one switch can replace dimmer or relay function.

I've always found them flexible. If it's not possible on the online form, they give a contact email support@insteon.com , tell them what you have, what you want and my guess is that they will accommodate you.

Edited Wednesday at 08:18 PM by paulbates

[Brian H]

3 hours ago, Guy Lavoie said:

Only thing I can think of would be to reduce the sales of used devices (to increase sales of new ones). I could be totally wrong on this.

Sounds like a good point.

Way back machine here. Early Developers days. We where able to get modules at the wholesale distributors price but had to promise not sell them.

[ELA]

On 4/2/2025 at 6:31 AM, DennisC said:

I have thought about their new program for a few switches I have, but I think the rebate would be washed away by the cost of return shipping.

I have had a few older icon devices go bad of late.  Just bought a replacement last week.  It was not worth it to send back the old device as you pointed out return shipping nearly wipes out any gain. 

     If they had records of previous purchases could they not offer decent credits for new purchases when you have spent over $2k on product over the years?

Edited 4 hours ago by ELA

[paulbates]

2 minutes ago, ELA said:

I have had a few older icon devices go bad of late.  Just bought a replacement last week.  I was not worth it to send back the old device as you pointed out return shipping nearly wipes out any gain. 

     If they had records of previous purchases could they not offer decent credits for new purchases when you have spent over $2k on product over the years?

That's a great suggestion! Like you, there will be records of how much I've spent there over the ~17 years, and on what specific items, by number, which would identify single band.

I only have 2 left, early lamplincs. I only think about them at Christmas as they get put away with the decorations at the end of the season and forgotten. They keep working with no weird behavior, and it looks like the $20 I'd get for them would not leave me much after shipping.

[Guy Lavoie]

Maybe they could alternatively accept a video of you smashing the old devices!