Graham55 Posted July 18 Posted July 18 Recently I have started having a problem with my ISY994 sporadically turns everything on and opens the garage door. It seems to be triggered by events like a motion sensor turning on a light or a time of day programmed event. Unplugging the ISY several times has not resolved the issue. Is it time to replace the ISY994? With what? Thanks, Graham Quote
DennisC Posted July 19 Posted July 19 43 minutes ago, Graham55 said: Recently I have started having a problem with my ISY994 sporadically turns everything on and opens the garage door. It seems to be triggered by events like a motion sensor turning on a light or a time of day programmed event. Unplugging the ISY several times has not resolved the issue. Is it time to replace the ISY994? With what? Thanks, Graham Sorta sounds like the old Insteon All on event. ISY shouldn't activate devices on it's own. Plenty of info in the forum and troubleshooting wiki to dig deeper. If you are looking to update, easy is the most current and only available option. Quote
Guy Lavoie Posted July 19 Posted July 19 I've seen mentions of the All On command events, and have experienced one myself. One question comes to mind: since it's a valid Insteon command, is the PLM able to receive and recognize this command? If so, shouldn't IoX give us the capability to look for the reception of an All On command, and allow us to use it as a trigger event, which would allow us to mitigate the effects? Quote
paulbates Posted July 19 Posted July 19 Agreed on it being an "all on". While there's little definitive data, battery devices like motion sensors can be involved... in my experience when the batteries are allowed to die. If you have a motion sensor where the battery died, or one that seems to be associated with the all on; factory reset it, right click on iox and pick "restore device" Quote
Graham55 Posted July 19 Author Posted July 19 Would an all on also open the garage door? I have an Alexa sunset routine that turns on six lights. Worked perfectly until recently, varies some come on, none come on, works okay, everything comes on. Quote
paulbates Posted July 19 Posted July 19 Yes. The "all on" is an Insteon feature... It's possible to send a message to all Insteon devices to go on instantaneously. It sometimes happens accidentally. there's actually an "all on" button at the bottom of iox. How old is your plm? If your don't know for sure, post the 4 digits from the sticker on the back 1 Quote
apostolakisl Posted July 19 Posted July 19 (edited) 2 hours ago, Graham55 said: Would an all on also open the garage door? I have an Alexa sunset routine that turns on six lights. Worked perfectly until recently, varies some come on, none come on, works okay, everything comes on. If you are using an Insteon IO link to control your garage door then it could respond to an "all on" and open the door. The "All on" issue is something I have not heard about for years. Search the old threads in here about it. I don't believe it was ever nailed down as to exactly what causes it and perhaps there is more than one thing. I don't think it is the ISY that is doing it and I doubt replacing it will fix the issue. But I have seen where it will mysteriously start, then just as mysteriously stop happening. I had it happen a couple times many many years ago for unknown reasons and then I haven't had it happen again in over a decade. I did not have any battery devices at the time. I assume you are using the most up to date firmware for your 994i. That unit is no longer supported and the most recent firmware is a few years old. However, that firmware is very stable. Edited July 19 by apostolakisl 1 Quote
Techman Posted July 19 Posted July 19 @Graham55 Take a look at this article https://wiki.universal-devices.com/INSTEON_Random_All_On_Events 1 Quote
Brian H Posted July 19 Posted July 19 (edited) Not sure if the PLM would see a All On. Quick look at the PLM Developers Guide did not show it but I too have seen All On mentioned in older threads here. Latest ISY994i firmware is 5.3.4 Found one very old thread. https://forum.universal-devices.com/topic/10321-how-to-diagnose-a-all-on-event-trigger/ Edited July 19 by Brian H 1 Quote
oberkc Posted July 19 Posted July 19 I still experience an occasional fall on event. I have never spent a lot of time trying to isolate the source but suspect it is associated with one of a few motion or door sensors that I have. Yes, they affect IO lincs connected to garage doors. Quote
Graham55 Posted 10 hours ago Author Posted 10 hours ago Would an all on also open the garage door? I have an Alexa sunset routine that turns on six lights. Worked perfectly until recently, varies some come on, none come on, works okay, everything comes on. To Paul all I see is ISY-994i SN 13916. Quote
Techman Posted 6 hours ago Posted 6 hours ago Would an all on also open the garage door? Yes it could, as an all on could change the state of the IOLinc. Quote
IndyMike Posted 5 hours ago Posted 5 hours ago (edited) 5 hours ago, Graham55 said: Would an all on also open the garage door? I have an Alexa sunset routine that turns on six lights. Worked perfectly until recently, varies some come on, none come on, works okay, everything comes on. To Paul all I see is ISY-994i SN 13916. To the best of my knowledge, Smartlabs HAS NOT removed the all-on command from current PLM's. They are still capable of sending the command (it is a valid command). Smartlabs HAS removed the all-on command from some of the newer Insteon models. To the best of my knowledge, the IOLinc is STILL SUSCEPTIBLE to the all-on command. The ISY can still send an all-on command if you wish to test your devices. Navigate to the "My Lighting" item in the Admin Console Tree and you will see the all on at the bottom of the window. This will execute the group all on command. Devices that do not respond have been "fixed" or can't hear the communication. Devices that do respond are susceptible. Most of the issues with all on events seem to involve motion sensors, keypads, or devices that trigger programs that talk beck to the same device. I'm not aware of any specific Alexa issues (but then i don't use Alexa). The wiki mitigation posted above works reasonably well. There are Many posts on the forum. Try searching "site:"forum.universal-devices.com" all-on event" Best of luck. Edited 5 hours ago by IndyMike 1 Quote
Guy Lavoie Posted 2 hours ago Posted 2 hours ago Good information. But if the PLM is also able to recognize the reception of an All On command, it would be great if the eisy could look for it as an "If" event, and we could program mitigation commands for the more critical items. Quote
IndyMike Posted 2 hours ago Posted 2 hours ago 21 minutes ago, Guy Lavoie said: Good information. But if the PLM is also able to recognize the reception of an All On command, it would be great if the eisy could look for it as an "If" event, and we could program mitigation commands for the more critical items. Sorry, I'm not going to try to re-quote 10+ years of history. Search the forum's Quote
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