Upgraded the other day and thought all was good after upgrading to 0.7.2

Tried to login today using via IoX Launcher using admin/admin ... nope, then tried logging in with my backup user / pass nope

Noted the login shows "Use your Portal userid/password"

Question:

1) Why are the local accounts gone

2) In an event that the Portal login fails, how in the "H" will I login to the eisy ?

Edited November 15Nov 15 by jim_

You can add an isy to iox using http://your isyip:8080. This of course only works on the same lan as isy.

apostolakisl, Please explain how this logs me into the eisy via IoX launcher ?

Trying to use the legacy login default admin / admin or my backup user / password

BTW, the URL does not work >>> http://192.168.1.200:8080 page can’t be found

https://192.168.1.200 works perfectly into the UI

The url is manually entered into iox launcher, not a wb browser. Open the launcher and click add, then enter the url.

1 hour ago, jim_ said:

BTW, the URL does not work >>> http://192.168.1.200:8080 page can’t be found

Try adding this to your IoX Launcher address: http://eisy.local:8080/desc

That comes up with you "eisy name" userid/password option.

UD has changed the "default" credentials to rely more on the portal access, but does not necessarily mean "cloud" or online connection is required. It's simply their way of bringing the eisy-ui into the web experience for users (something many have been asking to do for ages...honestly, I love the java version). I think it's also their attempt to bring things in line with single sign-on by encouraging the use of UD Portal accounts.

3 hours ago, jim_ said:

2) In an event that the Portal login fails, how in the "H" will I login to the eisy ?

https://wiki.universal-devices.com/Eisy:User_Guide#Using_eisy_without_connectivity

Thanks for the direction, I figured out what changed in my enviroment ...

IoX launcher dropped the 8443 from the network discovery IP showing

Everything that worked before continues to work the same way:

• IoX will respond to API requests on port 8080/8443 and require the same local username & password

On 11/15/2025 at 7:08 PM, bmercier said:

https://wiki.universal-devices.com/Eisy:User_Guide#Using_eisy_without_connectivity

@bmercier just to be clear, a portal subscription is required now for accessing the eisy in order to obtain a username and password for login?

I thought at one point during the eisy updates, the admin/pw combo still worked for the AC but also accepted the portal creds as well?

Thanks!

In the admin console you can use HTTPS://eisy.local:8443/desc which will use your original user name amd password

Edited yesterday at 12:36 AM1 day by Techman

3 hours ago, mmb said:

@bmercier just to be clear, a portal subscription is required now for accessing the eisy in order to obtain a username and password for login?

I thought at one point during the eisy updates, the admin/pw combo still worked for the AC but also accepted the portal creds as well?

Thanks!

No, a portal subscription is NOT required.

The admin/pw in AC depends on what url you use in IoX Launcher.
- If the url is 8080 or 8443, this is using IoX local user and password
- If you see no port (which means it's implicitly 80 ot 443), then you need to use your portal password.

In addition, when you see the login box in AC, there is a line that says which user/password you should be using.

Thanks @bmercier nice design and I confirmed it does indeed work.

I have one ISY that will be upgrading to an EISY but does not need a portal account as it's a pure Insteon system for my 90+ yr old parents. (keeps them out of trouble)