I have a basic scene to 'turn on basement'

When I tell Alexa to turn it on its fine.

When I ask to shut it off a SWL and a KPL never shut off.

I've removed the scene from Portal and re added it, still the same.

I have other scenes called Basement 30%, basement 15% etc when I say to turn on basement 30% (etc), fine. Telling them to shut off basement 30% works fine (for all percentage scenes.

But the basement one only shuts off some lights

3 minutes ago, andrew77 said:

When I ask to shut it off a SWL and a KPL never shut off.

When things turn on and not back off, consistently, that can mean that the load is creating noise. The noise isn't there when off, you turn it on-- noise and it can't 'hear; any more. Scenes are particularly vulnerable as there is not confirm/retransmit.

What are the loads, are they the same?

16 minutes ago, paulbates said:

When things turn on and not back off, consistently, that can mean that the load is creating noise. The noise isn't there when off, you turn it on-- noise and it can't 'hear; any more. Scenes are particularly vulnerable as there is not confirm/retransmit.

What are the loads, are they the same?

The loads are all the same. Just differing percentages

@andrew77 is this the same issue you started in another thread last month?

Just now, Geddy said:

@andrew77 is this the same issue you started in another thread last month?

No, that was my outside lights, these are my basement lights

• If they're bulbs, remove them and re-test that way.

• Dimming the bulbs to a certain percentage could possibly create noise. Temporarily try a different, higher percentage to see what the results are

4 minutes ago, andrew77 said:

No, that was my outside lights, these are my basement lights

okay...different lights, but swear it sounds like same issue. Involving Alexa and that things don't turn off. It sounds like the scenes are not setup correctly and when Alexa is controlling them it's not doing what you think it should. If you attempt to turn off the scene from IoX Admin Console what happens? My guess is the same as when Alexa is used to turn them off.

28 minutes ago, Geddy said:

okay...different lights, but swear it sounds like same issue. Involving Alexa and that things don't turn off. It sounds like the scenes are not setup correctly and when Alexa is controlling them it's not doing what you think it should. If you attempt to turn off the scene from IoX Admin Console what happens? My guess is the same as when Alexa is used to turn them off.

When I shut them off from the console it shuts them all off, works as it should.

24 minutes ago, andrew77 said:

When I shut them off from the console it shuts them all off, works as it should.

That's good. Then it's probably how Alexa handles scenes. I don't have many scenes and don't expose them to Alexa so can't help. From what you were describing was sounding more like a scene wasn't setup correctly. Has this always happened or is it a recent issue?

What if you add the scene, but in the "Alexa Category" make it a switch (or device)? I have a few 2-way switches that are scenes and have them in the portal as a scene, but "Alexa Category" is "Device". When I turn "Stairs" on both on/off switches show as on.