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Time is off by 2 hours for some operations

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I have verified my eisy time configuration in the AC is correct. I also can see the correct time in eisy-ui under "System | Configuration". However, I have found several areas where the time used is consistently 2 hours behind.

I am on ET/EDT

9:48AM, which is correct.

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log viewer 7:49AM

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Backup file time stamp 7:49AM

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  • Author

@Michel Kohanim the eisy-ui BETA 1.4.5 suggested this problem was corrected. But perhaps this is referring to some other bug, because what I reported above is still happening.

"Fixed bug with time offset entry"

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4 hours ago, RRalston said:

@Michel Kohanim the eisy-ui BETA 1.4.5 suggested this problem was corrected. But perhaps this is referring to some other bug, because what I reported above is still happening.

"Fixed bug with time offset entry"

image.png

Please verify eisy has been rebooted after upgrade. then let us know the specific locations where the issue still exists for investigation

  • Author

Yes, I absolutely rebooted the eisy, as I assumed that was likely the problem.

Live Logs:

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backups

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Edited by RRalston
add time configutation screen capture

  • Author

Time zone is correct. I Posted earlier in this conversation.

Yes, I am in the same time zone as the eisy. Same network.

I just manually ran the "then" on the same program in my screen capture, and it shows the correct time.

I have seen several instance lately of various program execution times being off, as in ahead of current time. I would think, how can it say "X" when the current time is "Y". I will do my best to document these events and see if I can find a common cause for you. Just pretty weird!

Thanks, Javi.

Rob

Edited by RRalston
remove incorrect image

  • Author

I do not know how to replicate any of this, but as I indicated, I will try to determine when this happens and if I can provide more insight.

Here is another group of programs with last run times ahead of actual time:

current time is 4:27PM, so how are these showing 05:26:46 PM and 05:36:38 PM ??

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  • Author

@Javi Here is another example

Last execution :05:37:34 PM.

Sunset is 5:51PM. This program is supposed to run no later than "Sunset-35 Minutes" which would be 5:16PM.

It will run at the correct time, this is just showing you the incorrect time in the UI

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  • Author

I just had a lighting program run at 5:16PM. In the UI it showed correctly 5:16PM.

As a test, I refreshed the browser page and the last run time jumped to 7:16PM

  • Author

Just an FYI to others. Javi indicated he has found evidence of what I have reported, and is working on finding the cause.

Rob

Hi Rob,

Please try this:

In System | Configuration, change your timezone to something else.

Then, change it back to your correct timezone (You can use Locate Me).

Then check the eisy-ui log in the Log viewer - Are the dates still incorrect?

NOTE: In the eisy-ui log, there will be a line like this:
12:50:35.909 [info] ioxEventHandler: Timezone changed to America/Chicago, restarting all plugins

Check that you have it and that is is correct. Search for "Timezone changed"

  • Author

@bmercier Hmmm. This was interesting. Bottom line, yes, my logs, backup dates, program run times, etc., all seem correct now. But getting there was a little weird and not sure I can properly describe what I saw. I will post log files and other screen shots to the ticket I opened.

But I will say this here, that time zone selection screen is wacky and buggy.

1) I can set a timezone from the drop down list, but the lat/long do not change. That creates strange results.

2) However, if I click on the map, it will pick the timezone and change the lat/long to that zone.

3) If I simply edit the lat/long back to where it should be it will leave the timezone to whatever it was. Basically same as 1 above

4) If when attempting to edit the lat or long, and backspace to clear it out, it blows up with an error.

5) If I look in the Log Viewer, which shows eisy-ui, and search for timezone there is nothing found, but it does find "Time"

6) I have to download eisy-log and then I can see the ioxEventHandler Timezone entries you describe.

Again, I will put all this in the ticket with the log file collected. I am glad this is now working for me. Thank you bmercier!

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