Help Debugging w/Java Console

[dkaye]

I'm still encountering a lot of flakiness with my ISY-26 and I'm trying to narrow the problems. What exactly is displayed in the Java console in DBG 2 mode? Specifically, if I manually send an On command from the UI, does the console automatically show that command or does it sniff the wire and show that command as actually having been transmitted?

 

Here's a current scenario. I have an EZIO 2x4 controller. The output I'm using is On, but it shows as Off in the ISY-26 web UI. I click the On button, but the status doesn't change and the Java console shows no command being sent. Same for an Off command. What does this mean: (a) the ISY-26 isn't sending any commands, ( the commands aren't being received, or © the device isn't responding?

 

A query does not update the status for this device. There's no "!"icon next to this device. Most other devices (other than some gnarly KPLs) are responding properly. Oh wait...I've also just found a SwitchLinc Dimmer that I likewise can't turn on via the ISY-26. Shows as Off, but when I try to turn it on, no commands appear in the Java console. Other devices on the same circuit breaker are responding. So it's not just the EZIO 2x4 or a 2-phase problem.

[Michel Kohanim]

Hi dkaye,

 

Please see my comments below.

 

With kind regards,

Michel

 

I'm still encountering a lot of flakiness with my ISY-26 and I'm trying to narrow the problems. What exactly is displayed in the Java console in DBG 2 mode? Specifically, if I manually send an On command from the UI, does the console automatically show that command or does it sniff the wire and show that command as actually having been transmitted?

The console shows:

1. The events as received by the PLM

2. Any status information as deemed necessary by ISY ... i.e. writing links, removing links, restoring links etc.

 

Here's a current scenario. I have an EZIO 2x4 controller. The output I'm using is On, but it shows as Off in the ISY-26 web UI. I click the On button, but the status doesn't change and the Java console shows no command being sent. Same for an Off command. What does this mean: (a) the ISY-26 isn't sending any commands, ( the commands aren't being received, or © the device isn't responding?

b and c are probably the same. When you send a command, ISY sends it to the PLM, the PLM responds with an ack (we do not show), and then the device sends an ack. So, if you don't see anything either:

1. The PLM is not responding (not likely)

2. The device is not responding

 

Please note that if you are not seeing correct status of a device, it means that probably the PLM does not have the link for that device and vice versa (assuming the devices are functioning properly).

 

A query does not update the status for this device. There's no "!"icon next to this device. Most other devices (other than some gnarly KPLs) are responding properly. Oh wait...I've also just found a SwitchLinc Dimmer that I likewise can't turn on via the ISY-26. Shows as Off, but when I try to turn it on, no commands appear in the Java console. Other devices on the same circuit breaker are responding. So it's not just the EZIO 2x4 or a 2-phase problem.

1. Make sure you have the latest firmware for your EZIO

2. Try doing a Restore Device on both your EZIO as well as the SWL that has the same problem

-------->For your SWL, try and airgap before attempting the Restore Device