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Please include Firmware Version (FW) and User Interface (UI) version found in the Help -> About section of Admin Console. 
Please NOTE: These versions must match exactly

  1. Dead network port? ISY994-pro

    Pgendreau,
    • 4 replies
    • 1.1k views
    Teken

  2. What will I need to purchase?

    TheHarbinger,
    • 14 replies
    • 1.1k views
    Brian H

  3. Having KPL buttons go on with program

    scott20,
    • 5 replies
    • 718 views
    scott20

  4. have sub scene under a scene

    scott20,
    • 6 replies
    • 1.1k views
    lilyoyo1

  5. Device missing, and can't re-add

    FoxFireX,
    • 2 replies
    • 1.1k views
    FoxFireX

  6. Changing On level to multiple devices on a scene for All Off

    scott20,
    • 3 replies
    • 651 views
    lilyoyo1

  7. How Hard is it to Setup a Z Wave Deadbolt

    vmastros,
    • 32 replies
    • 3.5k views
    DennisC

  8. Insteon hub to ISY

    scott20,
    • 2 replies
    • 1.1k views
    kclenden

  9. Old links still in all off scene button after factory reset KPL

    scott20,
    • 1 reply
    • 961 views
    larryllix

  10. Still In The Dark...

    MacWorks,
    • 36 replies
    • 1.7k views
    paulbates

  11. Troubleshooting "invisible" link

    CPRail1,
    • 6 replies
    • 1.1k views
    CPRail1

  12. Old(er) Confused User

    JLOB,
    • 8 replies
    • 2k views
    JLOB

  13. Any quick method to make the "time" field of log file in Excel format "date & time" format?

    ISY Newbie,
    • 2 replies
    • 959 views
    ISY Newbie

  14. ISY Restore error

    mdyod,
    • 0 replies
    • 545 views
    mdyod

  15. Cannot communicate with error

    birdman,
    • 1 reply
    • 1.2k views
    Bumbershoot

  16. Fanlinc devices error "Cannot Determine Insteon Egine"

    kmyagel,
    • 15 replies
    • 1.1k views
    apostolakisl

  17. Why is a program sometimes not triggered even when condition is met?

    ISY Newbie,
    • 3 replies
    • 621 views
    simplextech

  18. Polisy has arrived however I cannot connect. RESOLVED

    Tominnh,
    • 86 replies
    • 9.3k views
    Michel Kohanim

  19. Insteon 2441th Fan

    jrini,
    • 3 replies
    • 682 views
    TrojanHorse

  20. Bad PLM?

    Jeffy210,
    • 6 replies
    • 1.2k views
    lilyoyo1

  21. Update to 5.016B = "Z Wave Dongle Not Responding"

    telljcl,
    • 50 replies
    • 8.2k views
    telljcl

  22. Polyglot Cloud variety

    Samedarkclouds,
    • 5 replies
    • 1.1k views
    lilyoyo1

  23. If Device Turns, Turn off after x minutes - Please Help

    Venicenerd,
    • 3 replies
    • 587 views
    Venicenerd

  24. Update failed! Check polisy logs for details.

    Tominnh,
    • 14 replies
    • 2.7k views
    Tominnh

  25. Amazon Echo not authorized to use the ISY

    nik_alston,
    • 1 reply
    • 696 views
    Mecheng70

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