ISYhbsh01

Lee, It is an actual case that I will be using in various scenarios. Remember, in the winter months this would be at about 8:30 PM.

Here is another question: When multiple days are selected, and I then pick ‘Next Day’ in the ‘To’ section, is it the next day of the last day in the selection? For example if I select Sunday & Monday, would the program end on Tuesday?

Hi all, If I make a program that looks like this: If On Fri From Sunset + 4 hours and 1 minute To 11:15:00AM (next day) Then Set '14.67.0A - Main' Mode Cool Set '14.67.0A - Main' 70° (Cool Setpoint) Else - No Actions - (To add one, press 'Action') Now here is my question: Currently in summer time 4 hours after sunset happens to be about 12:30 AM which is already Saturday. So when I choose ‘next day’ in the ‘To’ section, will it be Saturday 11:15 AM or Sunday 11:15 AM? Thanks.

Xathros, I do not have Kaspersky & Avast. Michel logged into my system & worked hard to resolve the issues. The problems were a combination of a bad SD card, a corrupted 3.2.6 firmware file download that I used to upgrade, and some firewall issues. Everything seems to be working fine now. I can login to the ISY locally & remotely, I get the devices’ status on the main tab, the devices are being turned on/off correctly, and I am getting the proper email notifications. As far as the lockups are concerned, which was my original problem, it’s been about an hour since Michel had finished & it’s still up & running. It used to lockup after a few minutes. Michel wants me to do a Restore PLM locally when I get home & monitor further, and then see if I can get the Conductor app to work again as well. Thank a million again Michel! Thank you Xathros and everyone!

Xathros, I did the restore PLM. Am I supposed to get a confirmation or something when it’s done? I didn’t get any. All issues are still there except one change: Now when I turned a device on/off thru the console it did send me an email notification. The associated programs though still did not update its true/false status in the program summary tab. Michel, I submitted a ticket, thanks. I disabled the firewall on my computer before I started the process yesterday & it’s still disabled, so it’s not that. Thank you.

Hi everyone, Ok here is an update after working on this for another day… I will try to describe everything that I encountered maybe it will give you a clue of what could be wrong here. I started last evening trying just to do a reformat of the old SD Card. First I made a backup. Then I followed the Wiki instructions & did a telnet to the ISY and issued the FS command and hit Y. According to the Wiki I am supposed to see a “Goodbye prompt†when it’s done, however in all the formattings I was doing in the last day I never got any prompt. It was just the “Y†that I entered there, and after a while when I saw nothing happening I hit enter. At first nothing happened, then after hitting enter a couple of times I got a message saying connection to host lost. After that I logged in to the admin console thru Universal’s website. Interestingly the firmware stayed the latest version 3.2.6., and even more interestingly the IP address stayed the same static IP address that I assigned earlier thru the ISY outside of the router’s DHCP range in accordance with Xathros’ instructions. I then restored the backup that I had just made. All my Insteon devices showed up, but I had a couple of issues: 1. The SMTP settings were lost & the default box was checked (Afterwards I did a restore again, and this time it restored the Gmail SMTP settings that I had before). 2. The user name & password were not restored (Maybe that’s normal) 3. The main window showed all the devices but not their status even when doing a query. 4. I could not for the life of me login into the ISY. I tried everything, http, https, from the local network & thru the internet, changed port numbers to the default & back, changed from static IP to IP being assigned by router & back, nothing worked. The only way I could login was logging in to the admin console thru the Universal website. Today I went out & bought an 8 GB SD card. I did the format. When I did the restore from yesterday’s backup I first got a message “UPGRADE FAILED: FAILED UPLOADING FILE (REPORTED WRITTEN SIZE IS INVALID)â€. I tried to restore again & this time it finished without an error message. However I got the same exact problems as yesterday with everything. So this time however I tried a couple of more things. After restoring the backup that I made yesterday & getting the same problems as yesterday, I tried to restore the backup that I made right after upgrading the firmware last week Wednesday (Yes it’s a week already that it’s down!). I got the same popup “UPGRADE FAILED: FAILED UPLOADING FILE (REPORTED WRITTEN SIZE IS INVALID)â€. I then tried to restore the backup that I made BEFORE I did the firmware upgrade & when all problems began, this time I got a different error message: “Upgrade Failed: Java.Lang.NullPointerExceptionâ€. I retried a few times and got the same message again. So to do a quick recap, after spending countless hours in the past week here is where I am now: 1. The main window shows all the devices but not their status, even when doing a query. 2. I cannot login into the ISY in any way except into the admin console thru the Universal website. I did a few more tests now: I turned one device (The IO Linc relay that I added after the firmware upgrade) that was next to me on & off thru the main window in the admin console & it did actually turn on & off, so it seems to work to some extent, but the console did not show the status whatsoever in the main window, it did not send me email notifications as it’s supposed to, and checking in the program summary tab the programs did not turn true/false the way it should. Please help! Thank you all very much.

Xathros, Thanks for edit #1, I wasn't aware of that. I tried this already. Thanks.

The backup after the upgrade had completed successfully, and after doing a reboot now I can probably manage to complete a backup real fast before it will lock up again. The question I have is if using a current backup wouldn’t bring along some problems and corrupted files with it, or if the backup completes currently it means that the files are fine for use to restore on the new card. According to the Wiki, from version 2.7.15 & up it supports up to 16 GB. My current card has 512 MB. If I get a new card, does anyone know if there is a benefit in buying a more expensive/high class/high read & write speed card? For example, SanDisk has various models: Standard/Ultra/Ultra II/Extreme, which have different read & write speeds with noticeable differences in performance when used in cameras & phones. Would it make a difference in the ISY’s performance? Thank you

Michel, Xathros, Ok here is an update: I just finished changing the settings. I assigned a static IP from within the ISY which is not in the router’s DHCP range, and I setup the proper port forwarding. It still locked up a few minutes afterwards, I rebooted and it locked up again after a few minutes. By the way, before I changed to the static IP it was locked up, and this time the LED were as follows: Power, RX, and TX were constant on, MEM was off, and error was blinking red. After the changes when it locked up again it was the Power & MEM LED’s that were constant on as was the case most of the times before. I started to think as well that it might be the SD card the problem. Though I don’t understand why it would act up only after upgrading the firmware. Do I need to follow the exact procedure in the Wiki to change the SD card? Just copying & pasting the files from the SD card to a new one won’t do it? If copying & pasting is not good enough, what would be considered a “good backup� Can I make a backup now, should I use the backup made right after upgrading the firmware, or should I use the backup done right before upgrading? Thank you

Xathros, I had tested the light version in the past & it looked excellent. It's just a bummer that after paying $10 for the Conductor app I should have to pay now $20 for Mobilelinc... It’s hard for me to believe that this is the problem. Right after rebooting, which is the time when the ISY is requesting the IP address from the router and is being assigned a static IP by the router, its working fine. It’s only after a while that it get’s locked up. So why would I think it’s the DHCP the problem? Besides, I never had this problem before upgrading the firmware. But if you say I should still try it I will do it. Both the power and MEM LEDs were on constant. My ISY is about 2 years old. Thank you

I uninstalled Conductor already & will switch to Mobilinc but it hasn't solved the ISY locking up problem. This morning my ISY was locked up again even though conductor was already uninstalled.

Xathros, I upgraded from firmware version 2.7.15. According to the instructions on this forum I wasn't required & did not install a new certificate. Could this still possibly be the problem with Conductor?

One other bit of info which might be relevant: Right after I upgraded the firmware, the SMTP settings which I used for the last couple of years from Optimum Online stopped working. So I changed the settings to use Gmail's server. After testing the gmail settings a couple of times I got an "OPEN SOCKET etc." error message & that's when the ISY locked up for the first time.

Hi Michel I got your email. 1. I double checked my router settings. The ISY is being assigned a static IP address by the router so nothing changed on the router's part. 2. 192.168.1.13 is my Android phone's IP address when connected to WIFI at home using Conducter. The credentials setup in conductor are the same as always. The IO Linc does not control anything. I use the sensor part of it to connect to my smoke detector in the house. I added it on Sunday after the problems began. I stoped using Conductor since last night & still it was locked today. Thanks.

Here is the error log. By the way I realized now that I actually upgraded on Wednesday not on Friday which will be reflected in the log. Time User Code Message Wed 2012/06/06 06:22:20 PM System -5 Start Wed 2012/06/06 06:22:30 PM System -170001 [Network] Established Wed 2012/06/06 06:22:40 PM System -60006 n/a Wed 2012/06/06 06:22:50 PM System -50001 -14 Wed 2012/06/06 06:22:50 PM System -50001 -14 Wed 2012/06/06 06:22:50 PM System -50001 -14 Wed 2012/06/06 06:22:51 PM System -50001 -14 Wed 2012/06/06 06:22:51 PM System -50001 -14 Wed 2012/06/06 06:22:51 PM System -50001 -14 Wed 2012/06/06 06:22:51 PM System -50001 -14 Wed 2012/06/06 06:22:51 PM System -50001 -14 Wed 2012/06/06 06:22:51 PM System -50001 -14 Wed 2012/06/06 06:25:50 PM System -50001 -14 Wed 2012/06/06 06:25:50 PM System -50001 -14 Wed 2012/06/06 06:33:21 PM System -50001 -14 Wed 2012/06/06 06:33:41 PM System -50001 -14 Wed 2012/06/06 06:33:52 PM System -50001 -14 Wed 2012/06/06 06:34:12 PM System -50001 -14 Wed 2012/06/06 06:37:23 PM System -50001 -14 Wed 2012/06/06 06:42:35 PM System -50001 -14 Wed 2012/06/06 08:50:37 PM System -5 Start Wed 2012/06/06 08:50:42 PM System -170001 [Network] Established Wed 2012/06/06 08:50:52 PM System -60006 n/a Thu 2012/06/07 08:50:43 AM System -100 [DHCP] state=RENEW Thu 2012/06/07 10:58:47 PM System -5 Start Thu 2012/06/07 10:58:50 PM System -170001 [Network] Established Thu 2012/06/07 10:59:00 PM System -60006 n/a Fri 2012/06/08 10:58:58 AM System -100 [DHCP] state=RENEW Fri 2012/06/08 04:17:26 PM System -5 Start Fri 2012/06/08 04:17:29 PM System -170001 [Network] Established Fri 2012/06/08 04:17:40 PM System -60006 n/a Sat 2012/06/09 04:17:39 AM System -100 [DHCP] state=RENEW Sat 2012/06/09 04:17:49 PM System -100 [DHCP] state=RENEW Sun 2012/06/10 03:30:03 AM System -5012 27 Sun 2012/06/10 03:53:44 AM System -5012 28 Sun 2012/06/10 03:55:24 AM System -5012 29 Sun 2012/06/10 02:35:43 PM System -5 Start Sun 2012/06/10 02:35:46 PM System -100 [DHCP] state=NOT STARTED Sun 2012/06/10 02:35:52 PM System -100 [DHCP] state=NOT STARTED Sun 2012/06/10 02:35:52 PM System -50010 smtp.gmail.com Sun 2012/06/10 02:35:52 PM System -50010 smtp.gmail.com Sun 2012/06/10 02:35:52 PM System -50010 smtp.gmail.com Sun 2012/06/10 02:35:52 PM System -50010 smtp.gmail.com Sun 2012/06/10 02:35:52 PM System -50010 smtp.gmail.com Sun 2012/06/10 02:35:53 PM System -50010 smtp.gmail.com Sun 2012/06/10 02:35:53 PM System -50010 smtp.gmail.com Sun 2012/06/10 02:35:53 PM System -50010 smtp.gmail.com Sun 2012/06/10 02:35:53 PM System -50010 smtp.gmail.com Sun 2012/06/10 02:35:53 PM System -50010 smtp.gmail.com Sun 2012/06/10 02:35:53 PM System -50010 smtp.gmail.com Sun 2012/06/10 02:35:57 PM System -100 [DHCP] state=NOT STARTED Sun 2012/06/10 02:36:02 PM System -100 [DHCP] state=NOT STARTED Sun 2012/06/10 02:36:07 PM System -100 [DHCP] state=NOT STARTED Sun 2012/06/10 02:36:12 PM System -100 [DHCP] state=NOT STARTED Sun 2012/06/10 02:36:17 PM System -100 [DHCP] state=NOT STARTED Sun 2012/06/10 02:36:22 PM System -100 [DHCP] state=NOT STARTED Sun 2012/06/10 02:36:27 PM System -100 [DHCP] state=NOT STARTED Sun 2012/06/10 02:36:32 PM System -100 [DHCP] state=NOT STARTED Sun 2012/06/10 02:36:37 PM System -100 [DHCP] state=NOT STARTED Sun 2012/06/10 02:36:42 PM System -100 [DHCP] state=NOT STARTED Sun 2012/06/10 02:36:43 PM System -50010 smtp.gmail.com Sun 2012/06/10 02:36:43 PM System -50010 smtp.gmail.com Sun 2012/06/10 02:36:47 PM System -100 [DHCP] state=NOT STARTED Sun 2012/06/10 02:36:52 PM System -100 [DHCP] state=NOT STARTED Sun 2012/06/10 02:36:57 PM System -50010 smtp.gmail.com Sun 2012/06/10 02:36:57 PM System -50010 smtp.gmail.com Sun 2012/06/10 02:36:57 PM System -100 [DHCP] state=NOT STARTED Sun 2012/06/10 02:37:02 PM System -100 [DHCP] state=NOT STARTED Sun 2012/06/10 02:37:07 PM System -100 [DHCP] state=NOT STARTED Sun 2012/06/10 02:37:12 PM System -100 [DHCP] state=NOT STARTED Sun 2012/06/10 02:37:17 PM System -100 [DHCP] state=NOT STARTED Sun 2012/06/10 02:37:22 PM System -100 [DHCP] state=NOT STARTED Sun 2012/06/10 02:37:27 PM System -100 [DHCP] state=NOT STARTED Sun 2012/06/10 02:37:32 PM System -100 [DHCP] state=NOT STARTED Sun 2012/06/10 02:37:37 PM System -100 [DHCP] state=NOT STARTED Sun 2012/06/10 02:37:42 PM System -100 [DHCP] state=NOT STARTED Sun 2012/06/10 02:37:47 PM System -100 [DHCP] state=NOT STARTED Sun 2012/06/10 02:37:52 PM System -100 [DHCP] state=NOT STARTED Sun 2012/06/10 02:37:57 PM System -100 [DHCP] state=NOT STARTED Sun 2012/06/10 02:38:02 PM System -100 [DHCP] state=NOT STARTED Sun 2012/06/10 02:38:07 PM System -100 [DHCP] state=NOT STARTED Sun 2012/06/10 02:38:12 PM System -100 [DHCP] state=NOT STARTED Sun 2012/06/10 02:38:17 PM System -100 [DHCP] state=NOT STARTED Sun 2012/06/10 02:38:22 PM System -100 [DHCP] state=NOT STARTED Sun 2012/06/10 02:38:27 PM System -100 [DHCP] state=NOT STARTED Sun 2012/06/10 02:38:32 PM System -100 [DHCP] state=NOT STARTED Sun 2012/06/10 02:38:37 PM System -100 [DHCP] state=NOT STARTED Sun 2012/06/10 02:38:42 PM System -100 [DHCP] state=NOT STARTED Sun 2012/06/10 02:38:47 PM System -100 [DHCP] state=NOT STARTED Sun 2012/06/10 02:38:52 PM System -50010 smtp.gmail.com Sun 2012/06/10 02:38:52 PM System -50010 smtp.gmail.com Sun 2012/06/10 02:38:52 PM System -100 [DHCP] state=NOT STARTED Sun 2012/06/10 02:38:57 PM System -100 [DHCP] state=NOT STARTED Sun 2012/06/10 02:39:02 PM System -100 [DHCP] state=NOT STARTED Sun 2012/06/10 02:39:07 PM System -100 [DHCP] state=NOT STARTED Sun 2012/06/10 02:39:12 PM System -100 [DHCP] state=NOT STARTED Sun 2012/06/10 02:39:17 PM System -100 [DHCP] state=NOT STARTED Sun 2012/06/10 02:39:22 PM System -100 [DHCP] state=NOT STARTED Sun 2012/06/10 02:39:27 PM System -100 [DHCP] state=NOT STARTED Sun 2012/06/10 02:39:32 PM System -100 [DHCP] state=NOT STARTED Sun 2012/06/10 02:39:37 PM System -100 [DHCP] state=NOT STARTED Sun 2012/06/10 02:39:42 PM System -100 [DHCP] state=NOT STARTED Sun 2012/06/10 02:39:47 PM System -100 [DHCP] state=NOT STARTED Sun 2012/06/10 02:39:52 PM System -100 [DHCP] state=NOT STARTED Sun 2012/06/10 02:39:57 PM System -100 [DHCP] state=NOT STARTED Sun 2012/06/10 02:40:02 PM System -100 [DHCP] state=NOT STARTED Sun 2012/06/10 02:40:07 PM System -100 [DHCP] state=NOT STARTED Sun 2012/06/10 02:40:12 PM System -100 [DHCP] state=NOT STARTED Sun 2012/06/10 02:40:17 PM System -100 [DHCP] state=NOT STARTED Sun 2012/06/10 02:40:22 PM System -100 [DHCP] state=NOT STARTED Sun 2012/06/10 02:40:27 PM System -100 [DHCP] state=NOT STARTED Sun 2012/06/10 02:40:32 PM System -100 [DHCP] state=NOT STARTED Sun 2012/06/10 02:40:37 PM System -100 [DHCP] state=NOT STARTED Sun 2012/06/10 02:40:42 PM System -100 [DHCP] state=NOT STARTED Sun 2012/06/10 02:40:47 PM System -100 [DHCP] state=NOT STARTED Sun 2012/06/10 02:40:52 PM System -100 [DHCP] state=NOT STARTED Sun 2012/06/10 02:41:54 PM System -5 Start Sun 2012/06/10 02:41:58 PM System -170001 [Network] Established Sun 2012/06/10 02:42:08 PM System -60006 n/a Sun 2012/06/10 02:44:06 PM System -5006 uuid:27 Sun 2012/06/10 02:57:51 PM System -5 Start Sun 2012/06/10 02:57:57 PM System -170001 [Network] Established Sun 2012/06/10 03:04:22 PM System -170001 [uDSockets] RSub:32 error:6 Sun 2012/06/10 03:04:33 PM System -5012 27 Sun 2012/06/10 03:10:54 PM System -5 Start Sun 2012/06/10 03:10:57 PM System -170001 [Network] Established Sun 2012/06/10 03:45:04 PM System -10011 n/a Sun 2012/06/10 03:45:07 PM System -170001 [Auth] 192.168.1.13:39099->99, Num=3 Sun 2012/06/10 03:45:07 PM System -10011 n/a Sun 2012/06/10 03:45:09 PM System -170001 [Auth] 192.168.1.13:51594->99, Num=4 Sun 2012/06/10 03:45:13 PM System -170001 [Auth] 192.168.1.13:59906->99, Num=5 Sun 2012/06/10 03:45:13 PM System -10011 n/a Sun 2012/06/10 03:45:15 PM System -170001 [Auth] 192.168.1.13:51602->99, Num=6 Sun 2012/06/10 03:45:15 PM System -10108 Check log Sun 2012/06/10 03:45:16 PM System -170001 [Auth] 192.168.1.13:50708->99, Num=7 Sun 2012/06/10 03:45:16 PM System -10108 Check log Sun 2012/06/10 03:45:16 PM System -10011 n/a Sun 2012/06/10 03:45:18 PM System -170001 [Auth] 192.168.1.13:53646->99, Num=8 Sun 2012/06/10 03:45:18 PM System -10108 Check log Sun 2012/06/10 03:45:24 PM System -170001 [Auth] 192.168.1.13:54564->99, Num=9 Sun 2012/06/10 03:45:24 PM System -10108 Check log Sun 2012/06/10 03:45:24 PM System -10011 n/a Sun 2012/06/10 03:45:26 PM System -170001 [Auth] 192.168.1.13:37075->99, Num=10 Sun 2012/06/10 03:45:26 PM System -10108 Check log Sun 2012/06/10 04:15:59 PM System -5 Start Sun 2012/06/10 04:16:02 PM System -170001 [Network] Established Sun 2012/06/10 04:40:13 PM System -170001 [uDSockets] RSub:32 error:6 Sun 2012/06/10 04:40:22 PM System -170001 [uDSockets] RSub:32 error:6 Mon 2012/06/11 08:20:12 PM System -5 Start Mon 2012/06/11 08:20:15 PM System -170001 [Network] Established

Xathros, The ISY is being assigned a static IP by the router. The router is the only DHCP server on the network. Thanks.

Xathros, The lockups started on Friday after I upgraded the firmware while I added the IO Linc on Sunday. I uninstalled conductor last night & it still locked up today. Thanks.

I have one program to send me email notifications of status changes in the sensor.

Michel, 1. It's interesting since it worked fine after the upgrade (When the ISY wasn't locked up) until I added an IO Linc & then did a re-download in Conductor. 2. I did not assign a static IP using the ISY setting but I did assign a static IP thru the router settings, so I highly doubt it got a new IP address. Unless the MAC address changes with a firmware upgrade? I will double check in the router when I get home though. My router is an ActionTech MI424-WR. It's the router given by Verizon to it's FIOS customers. Thank you.

By the way, yesterday I added an IO Linc to the ISY, and since then Conductor for Android keeps on crashing every time i try to open it. I tried to uninstall & reinstall with no results. A couple of times this also caused the ISY to lock up. (The ISY started to lock up though even before that).

Xathros, Michel, It's now locked up again & I can't log in remotely. I will have to wait till I get home & reboot it again. I am not sure about the programs in general if it worked while being locked up since I was constantly rebooting it. That much I do know that I did not receive email notifications while being locked up. Also if that helps, most of the times when being locked up the MEM LED was on steady, sometimes only the power LED was on steady while locked up, while at least once the MEM & ERR were blinking. Thank you.

Isn't this what the "Catch up schedules at restart"Â and the "Missed Schedule Grace Period" settings are all about?

I upgraded 2 days ago and since then my ISY is constantly locking up. I had to reboot probably 30 times already in those 2 days.

Thanks

Another question: Do I have to do the upgrade while on the same local network or remotely thru the internet would also work?