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Michel Kohanim

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Everything posted by Michel Kohanim

  1. Hello everyone, Thanks so very much for all the feedback and your trust which we will never ever take for granted. This said, this was a disturbing bug: not that it would have any security implementations but because we didn't catch it. The original reason for this performance test was: 1. Amazon measures response times between Echo invocations (discovery) and service response 2. We have about 1% cases where the response time is more than expected. This used to be higher due to inactive accounts (for which subscribers got emails from us) 3. For holiday, Amazon expects a dramatic increase in the call volumes and thus they wanted to make sure all partners can handle the traffic 4. We tested everything in the portal and concluded that the issue is in Amazon OAuth servers for which we submitted a ticket Again, sincere apologies for the inconvenience and the alarm. With kind regards, Michel
  2. Hi auger66, So very sorry, I had to remove the picture. With kind regards, Michel
  3. Hi fasttimes, Password is necessary if and only if your device requires a password. You can use default ISY web interface (http://wiki.universal-devices.com/index.php?title=ISY-994i_Initial_Browser_Screen) or you can use a direct URL: http://wiki.universal-devices.com/index.php?title=ISY_Developers:API:REST_Interface#Networking (/rest/networking/wol). With kind regards, Michel
  4. Hi fasttimes, ISY does NOT store IP address. When you enter the IP address, ISY calculates the broadcast address and that's what you are seeing. With kind regards, Michel
  5. Hi Gary, Yes, indeed it is. The good news is that Google Home is cloud based so very minimal dependency on what we are doing with 5.0. With kind regards, Michel
  6. I got it now... LOL!! With kind regards, Michel
  7. Hello everyone, We'll keep you posted with the progress. With kind regards, Michel
  8. Hi AJ, Please do the following: 1. Forget all devices 2. Discover devices 3. Settings | history 4. Please make sure Echo hears what you are asking it to do Hi larryllix, Didn't get spit/keyboard comments. Sorry! With kind regards, Michel
  9. Hi kevkmartin, Please do NOT forget to also upgrade the firmware. With kind regards, Michel
  10. Hello all, The issue is related to a performance test we had to do with Amazon. If you see spurious names, please do Forget All and then Discover Devices. With kind regards, Michel
  11. Hi Sachelis, Complete instructions are here: http://wiki.universal-devices.com/index.php?title=ISY_Portal_Amazon_Echo_Integration With kind regards, Michel
  12. Thank you asbril. We'll investigate shortly. With kind regards, Michel
  13. Hello everyone, http://forum.universal-devices.com/topic/20547-echo-dot-stops-responding-new-mystery-devices-showing-in-alexa-app/?do=findComment&comment=198050 With kind regards, Michel
  14. Hello everyone, Sincere apologies. Definitely a bug was introduced when we were asked by Amazon to investigate performance issues in OAuth authentication. This is now fixed. Please instruct Alexa to Discover Devices. With kind regards, Michel
  15. Hello everyone, Sincere apologies. We're looking into this issue right now. Please do not discover any devices. Will keep you posted. With kind regards, Michel
  16. Hi RRoyceus, 1. You can. Please follow the instructions here: http://wiki.universal-devices.com/index.php?title=ISY_Portal_MobiLinc_Configuration 2. You can add as many users as you wish to your ISY Portal account. Simply click on the User button, add the user and, if you want them to have access to ISY, make them Admin. With kind regards, Michel
  17. Hi telljcl, You can click on the Copy button at the bottom. With kind regards, Michel
  18. Hi juniorx, Error/Mem blinking means network error: http://wiki.universal-devices.com/index.php?title=Main_Page#Front_Panel_LEDs.2FLights With kind regards, Michel
  19. Hi Bug994, Unfortunately not. With kind regards, Michel
  20. Hi Ron, Instructions for migration: http://wiki.universal-devices.com/index.php?title=ISY-994i_Series:Migrating_To_Your_ISY-994i With kind regards, Michel
  21. LOL ... I am "juat" ashamed of myself! I took a lot of pride in being considered a bot!!! With kind regards, Michel
  22. Hello All, We added support in 5.0.x but due to API issues, it doesn't work properly. We juat got the updated APIs from SmartHome last week. With kind regards, Michel
  23. Hi cumudgeon, Most probably related to the firewall software on your computer: http://wiki.universal-devices.com/index.php?title=Configure_Firewall_Software With kind regards, Michel
  24. Hi Jay, Yes. But, it's no longer a copy because everything else is moved to the new device (including all programming). With kind regards, Michel
  25. Hi GMD99, Thanks so very much for the update. With kind regards, Michel

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