Michel Kohanim

Hi tim2u, Are you going directly to ISY or through ISY Portal? With kind regards, Michel

Hi GMD99, With regards to 3, yes, unfortunately. With kind regards, Michel

Hello everyone, We will have a maintenance release on Friday 04-14-2017 at 5:00 AM PDT. Unfortunately, we will have a downtime period of approximately 2 hours. Fixes - Database server maintenance - Support for Chunked encoding (for 5.0.9+) - Fixes to the Occupancy/Geo Fencing module Enhancements - Preparation for Google Home support With kind regards, Michel

Hi Gary, Ticket received. With kind regards, Michel

Hi fasttimes, Got it. Thanks. Let me discuss with our security expert. With kind regards, Michel

Hi Guys, SmartHome is truly trying to sync with us. I think the reason is that this sensor is unlike any other INSTEON device and its complexity is the root cause. We actually implemented about 80% of it using existing documentation and quite responsive help from SmartHome. For the last 20%, we tried reverse engineering (and held off 5.0.9 by 5 days) alas had to abandon due to time constraints and running out of ideas. With kind regards, Michel

Hi patryk.szady, Just to be clear, we still do NOT have full documentation for Motion Sensor Gen II (PIRIII) from SmartHome. We spent over a week trying to reverse engineer but since we didn't want to hold off 5.0.9, we had to abandon it. With kind regards, Michel

Hi fasttimes, Does it timeout on you while you do things on the Portal? Or, is it when it's idle? With kind regards, Michel

Hi pdxcav, Does the ISY Portal think your ISY is online? If so, please send your error log + uuid to support@universal-devices.com. With kind regards, Michel

Hi rccoleman, This is a bug that is already fixed and will be in production next week. In short, you cannot delete a location. With kind regards, Michel

Hi mickdavis, Please send your UUID and error log to support@universal-devices.com. With kind regards, Michel

Hi Andy, Thank you. Yes, this is correct. We are working on it as we speak. With kind regards, Michel

Hi barkser, Yes, they should be the same. Is the log the same for every day of the week (+/- few minutes)? With kind regards, Michel

Hi Andy, I am so very sorry to hear. I just retested a couple of our units and everything is working fine. Can you please send a screenshot of Help | About to support@universal-devices.com and reference this post? With regards to node server/occupancy sensing, I am glad you asked since it's a fantastic solution: http://wiki.universal-devices.com/index.php?title=Main_Page#ISY_Portal_Node_Server_Instructions With kind regards, Michel

Hi Bill, If you are still having issues, please do not hesitate to submit a ticket. With kind regards, Michel

Hi fasttimes, It's really a huge security hole especially for mobile devices. it's one thing to let customers choose to have the browser save their username/password. It's completely another to let a session linger on for eternity on the server. With this said, I must humbly not accept the feature request. So sorry. With kind regards, Michel

Hello everyone, Unfortunately no update. We are waiting for Google to get back to us for connectivity testing. With kind regards, Michel

Hi TheWabit, http://wiki.universal-devices.com/index.php?title=Main_Page#Admin_Console_Icon_on_Your_Desktop With kind regards, Michel

HI GreyFox, http://wiki.universal-devices.com/index.php?title=ISY_Portal_Amazon_Echo_Integration#Instructions_for_using_Multiple_ISYs_with_one_Echo_Accout With kind regards, Michel

Hi Barry, I am so very sorry to hear. For debugging purposes, it would be best if you could send your UUID to support@universal-devices.com. With kind regards, Michel

Hi GMD99, Would you please start by rebooting your router? With kind regards, Michel

Hi fasttimes, Here's a list of supported commands: http://wiki.universal-devices.com/index.php?title=ISY_Portal_Amazon_Echo_Integration#Supported_Commands With kind regards, Michel

Hello everyone, We will have a maintenance release next Sunday 03-19-2017 at 5:00 AM PDT. You should not experience a downtime of more than couple of minutes. Fixes - Proxy stability fixes - Minor update to UI (Fix for private mode) Enhancements - Echo intents: locks/thermostats (although there will be some issues with 5.x for thermostats) - Spokens: ability to associate spokens to a room (Will be used with Google Home when it comes out - Note that this will not help with multi-room echos) For a full list of supported commands by ISY Portal/Echo, please take a look at: http://wiki.universal-devices.com/index.php?title=ISY_Portal_Amazon_Echo_Integration#Supported_Commands With kind regards, Michel

Hi Jason, Thanks so very much for the update. In the meantime, Jimbo has created a Polyglot implementation for Harmony Hub: http://forum.universal-devices.com/topic/21233-harmony-hub-polygot-questiions/ With kind regards, Michel

Hi joe, That device is obsolete and ISY does not support it. This said, you can use Network Resources/Modules in conjunction with a Global Caché TCP to Serial bridge: http://wiki.universal-devices.com/index.php?title=Main_Page#Network_Module . With kind regards, Michel