Michel Kohanim

Hi Brian, In order to have your mini remote control your devices, you MUST create scenes: http://wiki.universal-devices.com/index.php?title=ISY-99i/ISY-26_INSTEON:How-To_Guide#Scenes If you are still having problems, please do not hesitate to contact our tech support team and/or submit a ticket (links below). With kind regards, Michel

Hello All, The recommendation by LeeG is absolutely correct. All you need to do is to use the .jnlp link which installs an icon on your desktop so that you won't need Chrome or any other browser thereafter. With kind regards, Michel

Hi Teken, Correct. With kind regards, Michel

Hi bdw72, Please submit a ticket. With kind regards, Michel

Hi Mike, Please use the firmware that is clearly marked for those who do not have PLMs: http://forum.universal-devices.com/topic/16161-release-433-rc2-is-now-available/ ISY 994i Z & ZS Series (Zigbee and/or if you do NOT have a PLM) With kind regards, Michel

Hi val, Thank you. Just for the benefit of others: if you have a Z-Wave device with regular firmware, ISY goes to Safe Mode and thus any type of node addition fails. I upgraded Val's ISY to the one that supports Zigbee/Z-Wave and we were able to get the lock included. With kind regards, Michel

Val, Please go to Tools | Generate Topology and send it to support@universal-devices.com. With kind regards, Michel

Hi hbsh01, We did design and manufacture 5 of these units and they work beautifully. Currently, the only hold up is a decision from SmartLabs with regards to selling us the INSTEON chips. So, the answer is: - No, nothing new - Getting UDI PLM depends on us getting INSTEON chips from SmartLabs With kind regards, Michel

Hi Val, Thank you. 190 + 34 (scenes) + 24 (folders) = 252. Node is anything that has an icon on your device tree to the left. ISY's max is 255. So, upgrading to pro will fix it. With kind regards, Michel

Hi Val, You don't have to return the unit. You can upgrade online (Help/Purchase Modules). Do you have any folders? With kind regards, Michel

Hi thurster999, Unfortunately not. So very sorry. With kind regards, Michel

Hi val, Please also include the scenes and folders into your count. I suspect upgrading to PRO will fix this issue (support for 1024 nodes). With kind regards, Michel

Hi Paul, Just to be clear, are you referring to the .jnlp or regular web browser? With kind regards, Michel

Hi paulbates, You cannot run any java apps on your computer? With kind regards, Michel

Hello everyone, We still haven't heard back from Amazon. This is buzz kill! With kind regards, Michel

Hi dennisric, We had this issue with another device and it turned out to be the device was reporting a nonsensical category/subcategory. Can you please go to http://your-isy.ip-address/rest/nodes/address of this device> and paste it back here? With kind regards, Michel

Hi Marcin, If you want to use two programs (I still do not know why), then after Enable Program xx you should also call Run If on the same program. i.e. Enabling a program might not actually cause to evaluate again. With kind regards, Michel

Hello espann, I agree with oberkc. If you are still having problems, please do not hesitate to contact our tech support to schedule a remote session. With kind regards, Michel

Hi espann, Please follow the instructions here:http://wiki.universal-devices.com/index.php?title=ISY-99i/ISY-26_INSTEON:Remotely_Connect_to_Your_ISY#Configuring_a_Non-UPnP_Router With kind regards, Michel

Hi Ed, Got your ticket, responded, and I think it's already fixed. If not, please do let me know. With kind regards, Michel

Hi df78, Unfortunately no plans at all for HomeKit and we are forbidden to do anything with NEST (based on their development docs) since we also do Energy Management/Demand Response. So, I guess it's time to move on to the HUB. Sorry. With kind regards, Michel

Hi MasterC, Definitely in 5x branch. With kind regards, Michel

Hi fmk2, Unfortunately the ZS series cannot talk to anything but the Smart Meter. I am sorry. With kind regards, Michel

Hi Techman, Please note that SmartHome removed the heartbeat from the most recent version of this device. As suggested, please remove and instead use Auto Discover to link it back. With kind regards, Michel

Hi Mike, You need both the Climate and Irrigation modules. Irrigation Modes does not work without the Climate module. With kind regards, Michel