Michel Kohanim

Hello Illusion, This is odd. Are you saying that after the addition, you had two or more ISY nodes with the same address? If so, this is certainly a bug since ISY nodes must have unique addresses. If not, can you elaborate a little please? With kind regards, Michel

Hello excessivechaos, Is this an integrated thermostat? If so, can you control the settings on the thermostat from ISY and do they take effect? We have had many reports of integrated thermostat not responding to commands from ISY. With kind regards, Michel

Hi dennisric, It was a pleasure and I am so very glad we got everything working again. When you get a chance, you will eventually have to do something about all those green 1011 icons! With kind regards, Michel

Hello Nuttycomputer, Unfortunately the only Zigbee thermostats supported are RCS high powered Zigbee thermostats. EcoBee does not have a public API and thus we cannot communicate with it. With kind regards, Michel

Hi flemingmike, Thank you. This rules out controller issues ... the only other possible scenario - based on our history - is that perhaps the load for your inlinelinc is too high. Or, it could be a defective inlinelinc. What's the frequency of on/off cycles? With kind regards, Michel

Hi Niccolo, Please hold off. Let us review the security issues and see if we can put it back. With kind regards, Michel

Hello flemingmike, By any chance do you have any KeypadLincs version 2A or 2D? With kind regards, Michel

Hello Niccolo, I am so very sorry ... yes, you can undo the upgrade but you will have to restore your backup from 2.8.16. With kind regards, Michel

Hello Teken, thanks so very much for the verification. I am going to contact SmartHome to see if they can provide any clues as to what we can do to at least bring you back to the original timeout. I am so very sorry for all the hassle. I shall keep you posted. With kind regards, Michel

Thank you Niccolo, So, is the problem the fact that you can no longer arm/disarm ELK from our HTML page? Unfortunately we had to disable that feature for security reasons. Or, you cannot even arm/disarm ELK from the Admin Console (on a regular computer/browser)? With kind regards, Michel

Hello Teken, Thanks so very much for the detailed response. This said, unfortunately I do not have enough information to go by. I have tried all releases starting from 2.8.16 (in which case this switch was not even supported) all the way up to 3.2.4 and, even though all (except 3.2.2/3 where you would get request failed) let you set the timeout value, but NONE sticks. I just need to know if you were ever able to set this value with any of the previous ISY firmware and, if so, which. Is it possible that these values were set using HouseLinc? Hello blueman2, thanks so very much for the verification. That's precisely the behavior I am experiencing here. With kind regards, Michel

Hi Niccolo, Neither iPhone/iPad support Java. Can you tell me what URL you are using? With kind regards, Michel

Hi Illusion, You do not necessarily have to remove these devices and add them back. We had a problem with migration which was solved in 3.2.3 (and .4). With kind regards, Michel

Hello rls, Can you tell me if this is a regular remotelinc or remotelinc2? Teken, I had explicitly asked if anyone had EVER been able to set this value using ISY and on which ISY version. I have never ever been able to set this value and it would be great if you could tell me which version of ISY was able to set this value. With kind regards, Michel

Hello all Release 3.2.4 is now available. With kind regards, Michel

Hello all, Release 3.2.4 is now available. With kind regards, Michel

Hello all, I am happy to announce the availability of our 3.2.3 release! For a list of changes, please take a look at this post. This is a minor release addressing i1/i2/i2cs compatibility issues. Know Issues None Things to test: - SwitchLinc Timer - I2CS devices -- You might have to remove devices and then add them back to ISY Important Information 1. Important If you have already installed a self signed certificate and your current firmware is 2.7.10 and below, you must reinstall a new one before the upgrade. 2. Please note that Safari does not support SSL session reuse and thus might take an exorbitant amount of time to communicate with ISY. As such, when using 2048 bit SSL, it's best not to use Safari. 3. If you are using the Irrigation Module and are upgrading from releases prior to 3.1.5, you must edit the programs using Irrigation variables and save the programs again. Irrigation module is no longer on promotion 4. Upgrading from 3.1.3 and below: If you are using WeatherBug Module's Rain Today in your programs, please note that the precision has changed from 1/10 to 1/100 and thus your programs might not run properly 5. For a discussion of variables, please look at our Program Variables forum. Instructions: 1. Please backup your ISY (File | Backup ISY). If you are backing up a 3.1.6 system, please note that the backups are corrupted. If you have a backup from prior releases, you should be OK 2. Please download the firmware for your platform - please do not unzip ISY 99i Series ISY 994i Series 3. Login to the Admin Console and choose Help | Manually Upgrade [the name of your system] 4. Choose the file saved in step 2 5. After the upgrade, ISY reboots. Please do ensure to clear your Java Cache 6. IMPORTANT Once upgrade is completed and ISY reboots, use any of the following methods to access your ISY's Admin Console: a. 99/994i - http://isy/admin - applet (Windows only) b. 99/994i - http://isy/admin.jnlp - Java application (Windows only) c. http://your.isy.ip.address/admin - applet d. http://your.isy.ip.address/admin.jnlp - Java application e. http://www.universal-devices.com/99i/3.2.4 - applet f. http://www.universal-devices.com/99i/3.2.4/admin.jnlp - Java application Dashboard - not fully supported - http://www.universal-devices.com/99i/3. ... board.jnlp 8. Please backup your system again Thanks and with kind regards, Michel

Hi Brian, as far as I can remember (long ago), it's per hour. With kind regards, Michel

Hello dwoolery, You are 2nd on our queue and shall be contacted tomorrow. Sincere apologies for tardy reply ... Mondays are usually our business tech support days. In the meantime, are you accessing your ISY using a URL or are you using the Admin Console icon on your desktop? With kind regards, Michel

Hello frustratednon-geek, I am not very familiar with DMX board so I am not sure what it's capable of doing. If it's capable of calling a URL on a remote device on the network, then it's certainly possible to accomplish what you wish quite easily. If not, then we'll have to figure out how DMX can communicate with external devices. With kind regards, Michel

Hello strahan001, Allowable depletion is a function of water applied per irrigation cycle. Allowable Depletion = Water Applied Per Irrigation Cycle * Absorption Factor. So, if absorption factor is close to 1, then those values shall be identical. With kind regards, Michel

Hello mrobles, Please do make sure your devices are NOT in a folder. Hello all, Sincere apologies for tardy reply. Just for the sake of clarification: 1. For database management, all devices use I1 (calibrated) UNLESS they report as I2CS or if they are listed in our list of explicit I2 devices (such as RL2, Motion Sensor, TriggerLinc) 2. For I2 commands, all devices that report I2 or I2CS are communicated with using extended commands We should have 3.2.4 out shortly. We are hoping that someone can categorically let us know if it was ever possible to actually set the timeout value on an SWL Timer. And, if so, on which release? With kind regards, Michel

Hi MikeBro, Thanks so very much for taking the time to report back about your experience with our team. You probably spoke with either Darrell or Rand both of whom are awesome. Thanks again and with kind regards, Michel

Hi jackiemeck/Brian H, Although firmware is included in the upgrade-zip-file but the firmware is actually installed on the flash chip and has nothing to do with the SD Card. The only way to upgrade the firmware is through Admin Console. With kind regards, Michel

Hello CMartin, are you sure the file is zipped? Please do NOT unzip the file. If you are on MAC, then the problem is that MAC automatically unzips the files. You may want to press the Ctrl button while downloading so that the file stays zipped. andyfo, that's a bug and thanks so very much for finding it. It is fixed in 3.2.4 to be released on Monday or Tuesday. All, we are still trying to figure out the issue with SWL Timer and thus the delay in our 3.2.4 release. Has anyone been able to ever set the timeout values on this device? If so, can you tell me which firmware version? With kind regards, Michel