Everything posted by Michel Kohanim
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How to replace a broken motion detector
Hello DrGlenn, Is it completely dead? Or, otherwise, what does "no longer functions" mean? If you have the same exact Motion Sensor, then you should be able to replace the old one with the new one. Please do make sure that: a. You have 2.8.16 or above b. Both are reporting the same model With kind regards, Michel
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if (any unit in scene) possible using admin console?
Hi robinasu, Yes, you can. All you have to do is to click on that specific scene and you will see a table with the status of all responders in that scene. With kind regards, Michel
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ISY994i/IR PRO & 2413s
Hello morreale, Sincere apologies for the problems you are having. The power LED is definitely a defect and you can either have the unit replaced through Best Buy or you could send an RMA request to sales@universal-devices.com. You will not lose any of your current programs as long as you backup your ISY and then restore it on the replacement unit. Now, as far as the scenes not working: 1. Would you be kind enough to check the Program Summary tab and make sure that the Last runtime is accurate? If so, then go to step 2 2. If the programs actually ran, thus the problem seems to be INSTEON signal related. Do you have any SwitchLinc v35s? If so, then they must be replaced as they do cause intermittent network issues Another way to test the scenes is to right mouse click on the scene and then choose Diagnostics | Scene Test. Do all succeed? Again, sincere apologies. With kind regards, Michel
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ISY-99i IR Pro > SmartLinc?
Hi Teken, I am not sure whether or not you are aware, but ISY has a simple and attractive interface much more superior to SmartLinc (which comes with releases 3.1.x and above). You do not need to always use the Admin Console. My only concern with using SmartLinc in conjunction with ISY is that it takes over the links created by ISY and thus a lot of intermittent problems. With kind regards, Michel
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SPU Shell Command default setting
Hello wrj0, Which portal module do you have? Please note that there's a bug in MobiLinc Connect module in 3.1.16. With kind regards, Michel
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Trouble importing lighting into Elk after upgrading
Hello clockwrkz, Apologies for the inconvenience. As apostolakisl mentioned, you do not need the ELK module. In order for us to find the root cause, would you be kind enough to: 1. change your userid/password to admin/admin 2. take a backup 3. send to support@universal-devices.com with a link to this post With kind regards, Michel
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Import existing SSL certificate
binaryman, I wouldn't call it silly ... that's how RSA works. With kind regards, Michel
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Import existing SSL certificate
binaryman, Please clear your Java cache and retry. I am not sure if you can use your current cert mostly because the cert request was not generated by ISY. With kind regards, Michel
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MorningStar Linc ? What is the purpose of -On -Off device?
Lee/Vince, Thanks so very much for the trace. We are looking into it. With kind regards, Michel
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PLM-Serial Cable
Hello markgam, If you are using 99i, yes, it's a regular Cat5 cable. With kind regards, Michel
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MorningStar Linc ? What is the purpose of -On -Off device?
Hi Vince, is this RL or RL2? Do you see the status of RL change in the Admin Console when you press the button? With kind regards, Michel
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MorningStar Linc ? What is the purpose of -On -Off device?
Hi Vince, Did you follow the instructions below to link your MorningLinc to ISY? http://www.universal-devices.com/mwiki/ ... orningLinc With kind regards, Michel
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Import existing SSL certificate
Hello binaryman, 2.8.x does not support 2048 bits and thus the reason to upgrade to the most stable beta (3.1.16). Would you please try creating a certificate using http://www.cacert.org/ (free certificate)? With kind regards, Michel
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Import existing SSL certificate
Hi binaryman, What's the key strength? And, do you still have the text version of the certificate that was sent back from the CA? If key strength is 1. Go to https://www.universal-devices.com/ssl/insteon 2. Login 3. Go to SSL Certificate Management | Receive Certificate from CA and Install With kind regards, Michel
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ISY 99 PRO IR ICON meanings
Hi Rick, Unfortunately not that I am aware of but this should be something we add in our Wiki. In short, those that look like squares are controller devices. Those that are light bulbs, responders only. The rest should be based on the type of device. With kind regards, Michel
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Release 3.1.16 (Beta) Is Now Available
Hi OmegaQuest, Unfortunately we do not have any such plans because REST was designed as a programming tool (so you would put the userid/password in the proper HTTP hearders). dennisric, We should have it released shortly. With kind regards, Michel
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Release 3.1.16 (Beta) Is Now Available
Hello OmegaQuest, Text should work as well but have not tested it thoroughly. Status issues are usually firewall related: your computer's firewall is blocking ISY from publishing events to the Admin Console. In the best case, all you would have to do is to put ISY in the trusted zone white list or exclude from checking. In the worst case, you have Avast or Kaspersky in which case you have to do a lot more things to get it to work. In most cases, though, if you use HTTPS instead of HTTP, then the firewall lets it go through thinking security is done at the certificate level. With kind regards, Michel
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Fast, programmable motion response 2420M
Hi Todd, Thanks so very much! My only question is why do you have the following: In Scene 'Motion Responses / Hall After Motion' Set 'Dimmer - Hallway' 30% (On Level) If your intended goal is to have a different on level/ramp rate when the motion sensor is tripped, then all you need is: In Scene 'Motion - Hall - Sensor' Set 'Dimmer - Hallway' 30% (On Level) The only reason you would want to use the first one is if this scene is activated by an ISY client such as Admin Console or a mobile app. And, even so, you can always do this after everything is already programmed for the motion sensor (doesn't have to be done before). I know this is not going to make it much faster but it removes at least one set of commands. With kind regards, Michel
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Release 3.1.16 (Beta) Is Now Available
Hi Bruce, Thank you and now I understand. Unfortunately I do not know of any other way. Questions: 1. What's the timeout for this resource? Do you know approximately how long this command should take (when repeating the IR signal 6 times)? 2. Have you tried opening the Event Viewer on "Device communications events" level and see whether or not some IR signals are bounced back to ISY (that is if you have the IR version) 3. Also, is it possible to run this resource from another program and just copy/paste the output? If not, does the API define what should be returned? With kind regards, Michel
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Release 3.1.16 (Beta) Is Now Available
Hello thedishking, Yes, please and please do let me know: 1. Whether or not you have ELK and/or ELK Module 2. Whether or not you are using network resources 3. Whether or not your programs continued to execute 4. Whether or not you have any information on how to reproduce Hello k7zpj, thanks so very much. During reboot (right before Start) UDQFull:LOG is completely normal. You really do not need ddwrt or anything else. All you need is Wireshark and capture the traffic between ISY and IPTOIR when the network resource is activated. I am so very sorry that you have to do this but it would help us tremendously. With kind regards, Michel
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Fast, programmable motion response 2420M
Hello Toddimus, Thank you. I really need to figure out which is the issue: 1. Slow when adjusting scene on level OR 2. Slow when you use programs to activate the hallway switch OR 3. Both As LeeG mentioned, #2 should be pretty quick. I want to figure out if that's not the case in your situation and what might be contributing to it. With kind regards, Michel
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Fast, programmable motion response 2420M
Hi Todd, Kind of! So, you have two dimmer switches and, currently (using programs), are you turning them on/off discreetly or are they in a scene and you just send a scene command? There are major performance implications if you use the former including at least 500 m.s. delay between each command. Also, can you tell me: 1. What is your ISY's firmware version? 2. How many programs/devices do you have? With kind regards, Michel
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Release 3.1.16 (Beta) Is Now Available
Hello OmegaQuest, Figured out how to add a display name to email address. In 3.1.17 (to be out shortly), all you need to do is to use: name1 name2:email_address in the From field. ISY will automatically parse and send name1 and name2 as display name. Please note that most SMTP servers require name1 name2 separated by a space. Hi Bruce, thank you. Since I do not have an IPTOIR, my tests did not crash the unit. Would you be kind enough to unplug your IPTOIR unit from the network, run the test, and let me know if the unit still crashes. If not, then we will have to use a packet sniffer to see what IPTOIR is returning (in those cases) that ISY does not like. With kind regards, Michel
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Release 3.1.16 (Beta) Is Now Available
Hello OmegaQuest, We do not have any plans to support nested Ifs. Hello morgan4x4, Can you do me a huge favor? Can you add a notification email right before the last net resource activation? If you get the email but the net resource is not activated, then you might be on to something. If not, then we have to figure out what breaks the last wait and what other programs you have that might be activating that resource. Log full right prior to Start is completely normal. If you have other errors, please post them here. With kind regards, Michel
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SMTP From - Formatting Question ...
Hello OmegaQuest, We the @ sign requirement is from the SMTP server. In short, if you do not have a valid from, the server just uses the account. I am really not sure what to suggest above and beyond taking a closer look. With kind regards, Michel