Michel Kohanim

Hi Steve, Thanks for the update. So, to be clear, when you are asked whether or not you want to view the log in Excel, do you choose NO? If so, do you actually see where the log is saved? With kind regards, Michel

Hi johnnyt, Ok, thanks for the clarifications. At the moment I will have consider this a bug. With kind regards, Michel

Hello johnnyt, The reason you will have to login twice is that the HTML interface is independent of the Admin Console. If you do not wish to login twice, you can bookmark any of the following: 1. http://isy/admin ... applet (Windows only) 2. http://isy/admin.jnlp ... application (Windows only) 3. http://your.isy.ip.address/admin ... applet (if the IP changes this will not work) 4. http://your.isy.ip.address/admin.jnlp ... application (if the IP changes this will not work) 5. http://www.universal-devices.com/99i/[version]/ ... applet; this depends on your Internet connection 6. http://www.universal-devices.com/99i/[version]/admin.jnlp ... application; this depends on your Internet connection initially. Subsequent usages use the cache if you are not connected to the Internet If you do not want to rely on your Internet connection, then your choices are all except #5. With kind regards, Michel

Hello all, If re-evaluation interrupts the programs and starts them afresh if the condition is true. With kind regards, Michel

Hello apostolakisl, I am rather confused: are we dealing with "icons" as the switch, "icons" as the node in Main, "icons" as the icons in the programs? In short, what disappears exactly and where? With kind regards, Michel

Hi SteveSBE, That is indeed quite odd since neither your error log nor your log is empty (based on the output of the telnet). I think the best thing to do would be to have a support call scheduled so that we can see what's going on. With kind regards, Michel

Hello ingeborgdot, If you are going to have ISY run the programs for your thermostat, then the one day would be enough. If you would like to have your thermostat run the programs itself, then you must get the 7 day. Programming with ISY is easy but might require a little getting used to: http://www.universal-devices.com/mwiki/ ... e#Programs With kind regards, Michel

Hi johnnyt, Do you have any other instances of Admin Console running on other computers (or other clients that have the ability to create programs)? If so, that's could be another cause: if another instance "refreshes" the programs, all other instances do a refresh and you might lose programs that have not yet been saved. With kind regards, Michel

Hello JP, For change of state to work on V2 thermostats, you must link it to ISY when it's in the off position. Otherwise, you are not going to get any state changes. With kind regards, Michel

Hi Candide, Thanks so very much for the update. I can tell you from personal experience that sometimes the switching power supplies in computers (and especially laptop power supplies) get noisy with time. This is also the case with older monitors. With kind regards, Michel

sun-sense, It's mostly due to our desire to keep the applet size small. Light bulbs signify "responders" and buttons signify "controllers". With kind regards, Michel

SteveSBE, If you are using Windows Vista/7 with Office 2007-2010, then please do make sure that the MACROS are enabled. If not, you will see nothing in Excel. As a test, you could ask ISY not to show the logs in Excel and instead save it to a file. With kind regards, Michel

Hello johnnyt, Programs not showing is mostly related to ISY running in safe mode because it cannot communicate with the PLM. The next time this happens please go to Tools | Diagnostics | PLM Status/Info and let us know the status. sfurman, MEM/ERR light blinking could be due to ISY not being provided a DHCP lease. The first thing I recommend is upgrading to 2.8.4 in which we added some workaround for routers that might refuse to give a lease to a device. With kind regards, Michel

Hello RatRanch, There were couple of drops on the 13th. Please do be kind enough to download and install again. Or, if you wish, you can wait for 2.8.5 which should be out shortly. Candide, that's really odd because the basic changes in 2.8.4 were non-INSTOEN/x10 related. Please do keep us posted with what you find. With kind regards, Michel

Hello RatRanch! Apologies for the inconvenience. When did you update the firmware? If it's more than 3 days ago, please re-download and re-install the firmware. There were some issues with the initial releases which are fixed now. Hello Candide, I have 2.8.4 running here in the lab and I have a program that sends an X10 off command every minute. It has been working fine thus far. With kind regards, Michel

Hi Billy, This news is bascially the highlight of my work-week!!! Thanks so very much for the update and your patience throughout the troubleshooting. With kind regards, Michel

Hello kyleohme, You need a new/repalcement PLM! With kind regards, Michel

Hello kyleohme, Please go to Tools | Diagnostics | PLM Status/Info and make sure the status is Connected. If not, then you have PLM issues ==> ISY is in Safe Mode and that's the reason you cannot save any programs. With kind regards, Michel

Thanks Illusion. Looking forward to it. In the meantime, I received a new KPL and it's also working fine. With kind regards, Michel

Hi Illlusion, thanks so very much for the update. So, it was the PLM causing all the issues? With kind regards, Michel

Hi Guys, Just wanted to let you know that, as always, LeeG has helped us with the Motion Sensor light issue. We are going to fix it and put a patch out soon. LeeG, thanks so very much! With kind regards, Michel

Hi kaplansa, Yes, you are correct. Once you install the humidity modules, you should be able to get humidity readings for both of your thermostats. The only word of caution is that only the 7 day programmable thermostats supported humidity (as far as I remember). With kind regards, Michel

Hello gfridland, Light data is basically quite limited in WB and it all depends on the weather station and it's position. Unfortunately, when it gets to dusk/dawn, the numbers get even more inaccurate (between 0 and 2) and therefore I strongly recommend using this information in conjunction with sunrise/sunset times. With kind regards, Michel

Hi Brian H, Apologies for a tardy reply. The errors you are seeing are related to the first fix (file system access) and should be completey fixed in the latest 2.8.4 drop. If you have not upgraded your 2.8.4 to the latest (yesterday), may I humbly suggest that you do so? With kind regards, Michel

Hello Robin, Thanks so very much for the update! To answer your question: the issue with the program tabs being blank impacted MOSTLY those who accessed the Admin Console directly from ISY (instead of /99i/.. on our website). Now, to access anything in ISY, we have to communicate with our file system which, recently, we made a minor modification thereto to improve performance. So, 1. In the first instance (of not being able to get program tabs), the issue was that the performance improvement patch although improved performance but, in rare cases and for larger configurations, actually caused file open errors. So, in the first fix (firmware only) we removed the performance patch 2. During the build process - and unfortunately so - there were some Java mismatch errors that were not reported and thus the full version of #1 above had compile errors. This caused the applet to throw an exception while loading All and all, the problems could have been completely avoided with more diligence on our side. I do very much apologize for the inconvenience this has caused all those who had to go through multiple firmware updates. With kind regards, Michel