Michel Kohanim

Hi NewTech, Does this mean that at the least we can now add RL to scenes without issues? If so, we have actually made progress and then we can work on figuring out the ramp rate issue. Am I correct? With kind regards, Michel

Hello Redrox, I do understand your frustration because so are we. This said, however, I do take issue with "Most of everything else just doesn't work right with the ISY". From our perspective, most everything else is limited to: 1. SHN devices for which we have not been able to find a solution no matter what we have tried 2. IRLinc Transmitter 3. SeriaLinc If there are other devices that you were planning to integrate with ISY and that do not work, I would be very eager to know about them. If you are looking for more integration with SHN devices, you may want to use SHN's EZServe. With kind regards, Michel

Hi Joe, Yes, I do remember this problem as well. Thanks. NewTech, would you be kind enough to retry and let me know? With kind regards, Michel

Hello NewTech, It seems that for some reason your RL stops responding. I still believe there's something that causing signal interference. Do you have any motion sensors or thermostats? If so, do you have the same problem with them? With kind regards, Michel

Hello NewTech, Good to hear back from you! Please do test the AccessPoints and let me know what you find. With kind regards, Michel

Hello skunkiechris, Thanks for the update. Although we did not receive the email but using the station works fine here. I'm a little troubled that you "have to" use static IP address to get this to work. When you get a chance - and if you feel like it - would you be kind enough to revert to DHCP to verify that this was indeed the issue. If so, then you might have a defective unit which I would like to replace immediately. With kind regards, Michel

Hello all, Apologies for a tardy reply. It seems that in both cases, ISY fails to set MSB to 0x0F. To me, this is a very ominous sign that, perhaps, the new RLs do not respond to i1 mode messages for programming. Would any of you be kind enough to go to Link Management | Advanced Options and check "Device Reported" and retry (please do make sure to revert to Automatic at the end of this experiment)? Thanks and with kind regards, Michel

Hello NewTech, I can't help to wonder if the problem is with the AccessPoints. I keep noticing all those ACKs which are not followed by SRX messages. This basically means that ISY keeps trying 3 times but the RL never responds back. Do you have any other RF device such as Motion Sensors? If so, how are they behaving? I cannot believe that all your RLs would exhibit the same defect and thus we have to look for another source for these issues. I would start by removing ALL your Access Points except ONE hooked up to the PLM. I would try the experiment with the RL next to the PLM/Access Point (make sure to factory reset your RL first). If it fails again, I would swap the AccessPoint with another one. If it fails again, then I would assume that the problem is not the Access Point either. But, let's start from there and then we'll slowly figure out what could be causing these issues. With kind regards, Michel

Hi Bob, Yes, indeed we found the bug: it was adding the module if and only if you didn't have any other modules installed. This is already fixed and shall be included in 2.7.5. Apologies for the inconvenience, With kind regards, Michel

Hello Tim, This is indeed quite odd since I just tested this with a completely blank unit and it works fine. If you have a remote access URL, would you be kind enough to send it to us (support@universal-devices.com) along with your credentials (please reset to admin/admin). With kind regards, Michel I installed 2.7.4, cleared the Java cache and still do not have the Electricity Tab in Config., System and Climate are the only two tabs. "About" shows 2.7.4 and Weather Info. There is not an Electricity option on the ISY's HTML page either. What can I try next? Thanks, Tim

Hello skunkiechris, Can you send us (support@universal-devices.com) the station you are using. The problem is NOT DHCP but the DNS. I think ISY is not able to resolve the hostname (weatehrbug.com) to an IP address and thus all the issues. With kind regards, Michel

Hello ergodic, Thanks for the update ... I have to consider this a bug since this use case is NOT allowed from within the Admin Console. Please do keep an eye and let me know if this happens again and under what circumstances. Thanks and with kind regards, Michel

Hello skunkiechris, Apologies for the inconvenience. As Dan suggested, it seems that your ISY is not able to resolve names to IP addresses. Can you synchronize with NTP? Do your notifications work (if any)? With kind regards, Michel

Hello danswatman, Thanks for the logs. They indicate that ISY cannot even communicate with your RL. Are you sure your RL is in Programming mode and that it is within the range of an Access Point? To test, click any buttons on your RL and notice the LED on the Access Points and the PLM; make sure they blink. If not, then, in all likelihood, we either have a battery issue or a signal issue. Rich, I must humbly ask the same questions: are you aware that your MS should be in programming mode before you can add it to any scenes? With kind regards, Michel

Hello again, I think you already have that KPL in a scene to turn it on? If not, then you are 100% correct: you should add it to a scene as a responder and then turn off the scene. If you already have that scene, then simply turn it off. With kind regards, Michel

Hello jkraus, Aha! Please add the off statement at the bottom of the Then path + the Else path. This way, when the program is done (end of the Then path) your KPL light turns off + when the Else path is activated. With kind regards, Michel

Hi Bob, As long as the intervals between these attempts is more than 10 minutes, I wouldn't worry about them at all. If you have these continuously every few seconds then we do have problems. We can add remote IP in Event Viewer quicker than in the logs. If you wish, let me know and I'll make a special build for you. With kind regards, Michel Michel, I have these 2 errors (among others) in my log too. So I am a bit concerned that they may be caused by my plug-in. Is there any way to see what client IP address is at fault? I regularly have 3 to 4 clients connect to the ISY (1 or 2 admin consoles, MainLobby Plug-in, and HomeSeer Plug-in). I also have up to 8 computers on my network and a couple other IP enabled devices. Trying to track down what may be trying to log in with bad credentials.

Hi jkraus, Which statement is supposed to turn off the KPL? With kind regards, Michel

Hello danswatman, Usually this happens when the RL's db is corrupted OR you have low battery. Please factory reset your RL, retry, and keep us posted. With kind regards, Michel

Hello timlacey, 5012 you should not worry about (it simply means that ISY has deemed one of its clients unresponsive and thus has expired the subscription). 10011 is a little more serious because it means that someone/something is trying to login without the correct credentials. CONF files may be a problem if they happen all the time: basically, the file ISY was trying to access was locked by some other task for a longer time than ISY deemed normal. -2 means device communication error. If you have this without a device, please look at the next number. I suspect you either have an older firmware (2.7.0 and below) or that your PLM is starting to act up. With kind regards, Michel

Hello ergodic, I do apologize for the inconvenience. Would you be kind enough to go to Tools | Generate Topology and see if they show up over there? As far as adding them without removing the load, unfortunately that's impossible. What troubles me is that Admin Console does NOT allow buttons to be removed individually. Did you ever try removing any of the buttons at all? With kind regards, Michel

Hello dhuth, That would require a program. The main question is whether or not you have linked your MS in a scene. If not, then all you need is a button that overrides the motion sensor. I would use a folder condition such as: If Status my-sensor-override-button is NOT on Then With kind regards,

Hi, Please do make sure your RL and/or MS are in programming mode and accessible (close to some Access Points). Please do keep us posted. With kind regards, Michel

Thank you. With kind regards, Michel

Hello JP, It is normal because we have not yet had one of these devices. Can you give me the model/part number please? With kind regards, Michel